Cross Roofing & Sheet Metal
- 820 Strong Hwy, El Dorado, AR 71730
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered
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| Billy Wood Honda | 4.4 | 80 | — Not checked | No |
| Karl Malone Chevrolet El Dorado | 4.5 | 43 | — Not checked | No |
| Southern Builders Perma-Roof Installing in 16 States | 4.8 | 37 | — Not checked | No |
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About the Business
What people say about “Cross Roofing & Sheet Metal”?
Customer feedback is mixed regarding the roofing company's services. While some customers commend the professionalism and speed of the work completed, others express frustration over unclear payment policies. Issues with communication about payment methods, especially regarding credit card acceptance, have led to dissatisfaction. Delivery of service appears timely and efficient, but the lack of clarity around payment requirements has negatively impacted some customers' experiences.
What customers highlight
- They finished my roof in 2 days and I’m very pleased.
- They were professional and cleaned my yard after they finished.
- Would definitely recommend.
What customers mention as negative
- They never mentioned anything about full payment due upon completion of the work.
- Apparently they don’t even have a credit/debit card machine.
- Demanded payment in full.
Recommended Reviews
I told these people that I had $4500 to spend on a new roof. I did not specify if it was liquid cash or credit. They gave me a good estimate so I chose them to do my roof. They never mentioned anything about full payment due upon completion of the work. They came out and replaced my roof. I then went in to make my payment by credit card and was promptly informed that they don’t take credit cards. I explained to them that I had more than enough credit to pay for the roof. Apparently they don’t even have a credit/debit card machine. Demanded payment in full. I explained to the lady I have a good job and would be in every 2 weeks to make about a $250 payment. I went in to make a $400 payment and she refused it. Said I had 4 days to pay it off or they were going to “take action “. Don’t call these ppl unless you got the money on hand, apparently they have not moved in to the 21rst century and don’t have a credit card machine.
They finished my roof in 2 days and I’m very pleased. They were professional and cleaned my yard after they finished. Would definitely recommend.
137 locals recently requested a quote