- 261 Laurel Dr, New London, CT 06320
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
About the Business
What people say about “CRC Seamless Gutters”?
Customer feedback for CRC Seamless Gutters is overwhelmingly positive, with many praising the quality of work and professionalism of the crew. The installation and repairs are described as meticulous and thorough, often exceeding expectations. Communication and responsiveness are highlighted as strong points, with customers appreciating the quick replies and expert advice provided. However, there is a significant negative review that points to a lack of professionalism and issues with handling deposits and contract specifications, which may raise concerns for potential customers.
What Users Like The Most
- The quality of their work has been outstanding.
- They went beyond all expectations.
- Corey was quick to respond, provided best quote and got the job done in the time stated.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
The crew from CRC Seamless Gutters did an excellent job installing our new gutters, gutter guards and intricate down spouts. Their precision work is meticulous, thorough and the end result is superb. We received expert advice from Corley and Brian, who are knowledgeable and personable. I highly recommend CRC Seamless Gutters.
Nancy M.
Lisbon, CT
I’m giving this vender the lowest rating possible due to its total lack of professionalism. We agreed to have them replace our gutters and paid a deposit of $990, which was half of the quoted price. The proposal did not include any design specifications as to what was actually to be done. Shortly after we paid the deposit, we called them to let them know that circumstances had changed as the house required new siding and roof, which we hadn’t anticipated when we agreed to their quote, and that they should not proceed. When the siding and roof were nearing completion, they gave a new estimate for the gutters which was more than double the initial estimate, again without design specifications or any explanation as to why the price had increased so much. Consequently, we refused to accept that offer. However, they have not returned any portion of our deposit in spite of repeated requests. Their argument was that they put in work because they took time to give us two quotes, even though their website claims that quotes are free. We even offered to compromise the claim to compensate them for the second quote, but they did not return our call as promised, did not respond to our written request, set up the owner’s phone number to refuse all incoming calls and failed to return any of our deposit. It is possible that the quality of their work is fine, but I wouldn’t know since they never did any work or supplied any materials.
I had water leaking into my attic. I had the gutters replaced, but that didn't solve the problem (they needed replacing) I called Derrick, and he sent out his roof guy. He came and fixed the problems. They were very attentive and went beyond all expectations. After fixing the roof problems, he repaired the sheet rock that was damaged from the leak.
I highly recommend these guys.
- 261 Laurel Dr, New London, CT 06320
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured