- 300 State St Unit #150, New London, CT 06320
- Commercial Roofing
- Industrial Roofing
- Locally Owned & Operated
- Green Roof
- Asphalt Shingle Roof
About the Business
What people say about “SERVPRO of New London”?
The overall sentiment from customer reviews is overwhelmingly positive, highlighting exceptional customer service, prompt delivery of services, and excellent communication throughout the process. Customers frequently note the professionalism, thoroughness, and respect shown by the Servpro team, which made their experiences more manageable during stressful times. Many reviews commend the staff for going above and beyond, ensuring customer satisfaction and managing insurance requirements effectively. The team's ability to handle challenging situations with care and efficiency further solidifies their reputation as a reliable service provider.
What Users Like The Most
- Everyone was polite, professional and respectful of my home.
- They were on time, efficient, hard working, polite, informative, respectful, and provided frequent updates on the work.
- The office was quick to respond, and the crew that responded was quick, thorough, and efficient.
- I cannot speak highly enough of the efforts of the Servpro team.
- The crews were very professional and did the work meticulously and to the highest standard.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
After fighting with my insurance to pay out a damage claim for a year and going through two different contractors who had enough of the headache as well, I contacted Servpro and decided to give them a shot. Not only were they an absolute pleasure to work with, but they were knowledgeable, punctual, and made sure that customer satisfaction was number one. Servpro provided everything my insurance asked for and jumped through all the hoops to provide the accurate information needed for them to pay out the damages. Huge shout out to Baylen Vymola for being an amazing contractor who worked with my schedule and made sure the damages were repaired and back to pristine condition. Baylen and his team genuinely turned a nightmare scenario into the easiest house project I’ve ever experienced. Five stars, 10/10, would 100% use again.
TLDR: I highly recommend Servpro for anyone sick of dealing with scummy insurances and/or contractors. Best decision ever
10/10!
I used ServPro New London for water remediation after a flood. The team was at my home within a hour of my call. Everything was explained to me in detail. Everyone was polite, professional and respectful of my home. I had multiple visits and calls over the course of 5 or so weeks and every interaction was the same. Part of my home required demolition and when it was complete, they were so thorough one of the men was cleaning up the floor and my stairs on his hands and knees. Not a speck of dust or debris was left behind. They handled the insurance aspect completely. Everyone at this company went above and beyond and I am so appreciative of them. Highly recommend.
Servpro recently provided service at my mom's house. They were: on time, efficient, hard working, polite, informative, respectful, and provided frequent updates on the work. Rory was a pleasure to do business with. Wonderful at answering questions and explaining the process of the work being done. We recommend!
- 300 State St Unit #150, New London, CT 06320
- Commercial Roofing
- Industrial Roofing
- Locally Owned & Operated
- Green Roof
- Asphalt Shingle Roof