- 4617 N MacArthur Blvd, Warr Acres, OK 73122
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
About the Business
What people say about “Copeland Construction & Roofing Inc”?
Customer feedback on Copeland Construction is mixed, reflecting both positive and negative experiences. While many reviews commend the quality of work and professionalism of the staff, there are significant concerns regarding communication and appointment reliability. Several customers reported being stood up for scheduled appointments or receiving inadequate updates about their projects. Additionally, issues with responsiveness after hours and invoicing practices have been highlighted as areas needing improvement.
What Users Like The Most
- They came out very quickly and got things moving fast.
- They did a great job and did what they said they were going to do.
- Ponce did a wonderful job with all the work, and we’re happy with the results.
- Every team that came in was professional and knew what they were doing.
- The result is a totally different and beautiful updated room!
What Users Like The Least
- No one from Copeland Construction ever arrived for my appointment.
- I had to call/email for updates; I didn't receive timely updates.
- The contractor won’t accept calls after like 10am/11am. Ridiculous.
- I was out of my house for FIVE months for work that could have been done in 2.
- They give you a hand-written paper with a singular total, not an itemized invoice.
Recommended Reviews
DO NOT RECOMMEND THIS COMPANY! They sent out someone to access damage on my home. Whoever they sent out is incredibly rude, dismissive, takes personal calls while at my home, and didn't review all of my damages. I have since found MORE damage on my home and they are just saying a repair, but they didn't even put the siding that I lost during that storm. This is an absolute JOKE! Maybe if their employees took pride in their work things would be done correctly.
Response: never once has anyone told me you don’t work on mobile homes, not even when I called the other day. If you’re sent to my home to do an estimate, then evaluate everything to provide an accurate estimate. You’re not going to tell me that my experience with your person who handles estimates was untrue. It absolutely happened and he was rude and dismissive. That is NOT false.
I had an extremely disappointing experience with Copeland Construction. My insurance company scheduled them to assess a claim on my home. On Monday, Copeland Construction contacted me directly and confirmed an appointment for Wednesday at 9:30 AM. I rearranged my schedule and showed up on time—only to be stood up. No one from Copeland Construction ever arrived.
After waiting, I called their office to see if there had been a mix-up or if they needed help with directions. I was then informed, without apology, that the appointment had been canceled due to the height of my roof. This was especially frustrating because I had clearly stated during the initial call that my roof was 40 feet high, and the representative still went ahead and booked the appointment.
No one from the company called, emailed, or texted to notify me of the cancellation. Instead of taking responsibility, they made it sound like the miscommunication was my fault.
This experience was not just inconvenient—it was unprofessional. Based on this encounter, I would describe Copeland Construction as unreliable, dishonest, and lacking in basic customer service standards. I strongly urge others to be cautious when dealing with this company.
I was referred to Copeland by my insurer, for whom they are a preferred provider. I looked into them before committing, and they have been in business for decades with largely excellent reviews, which made me comfortable using them. After my experience with Copeland, there is clearly a reason for that - they came out very quickly and got things moving fast. They were communicative and extremely professional, and their staff members who came to do the paint and drywall, Wilmer and Ponce, not only did a great job but were just really nice guys who went above and beyond to do good, detail-oriented work. I’m very pleased and would highly recommend Copeland.
- 4617 N MacArthur Blvd, Warr Acres, OK 73122
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered