Columbia Basin Exteriors - Liberty Lake, WA
- 23403 E Mission Ave #231, Liberty Lake, WA 99019
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- TPO Roof
At Columbia Basin Exteriors, we specialize in delivering comprehensive roofing solutions tailored to both residential and commercial needs. Our services include roof maintenance, skylight installation, and skylight repair, ensuring that we can manage intricate projects from inception to completion. We pride ourselves on our technical expertise and our ability to tackle complex challenges with precision. Located in Liberty Lake, Washington, we serve the surrounding areas with a well-coordinated team dedicated to producing durable and high-quality results.
Our attention to detail and commitment to organization allow us to navigate multifaceted projects effectively. We understand the importance of thorough communication and project management, ensuring that every aspect of your roofing needs is met with care and professionalism. With Columbia Basin Exteriors, you can expect a reliable partner in enhancing the integrity and aesthetics of your property.
Customer feedback is mixed regarding CBX Roofs. While many reviews highlight the company's excellent customer service, responsiveness, and quality workmanship, there are also serious concerns about disorganization and inadequate execution of work. Positive experiences emphasize effective communication and the company's ability to handle insurance matters efficiently. However, one reviewer described their experience as a 'disaster,' citing ongoing delays and mistakes. This indicates that while some customers are satisfied, significant issues affect the overall perception.
- Customer service was top notch.
- They were very quick with tearing the old roof off and putting on the new roof.
- Kaipo and his team of CBX roofers were professional, courteous and very efficient in each and every contact.
- They worked with our insurance company and adjuster.
- Chad was a godsend. He was helpful, courteous and friendly.
Customers are fully satisfied
Homeowners Beware! Get EVERYTHING in writing!!
My experience with CBX Roofs can be summed up in 1 word “DISASTER”.
CBX is disorganized and lacked quality in their work, particularly when it came to detail, which included my house siding, windows, and the refinishing of my deck. It's frustrating when a contractor is unable to get the job done right the first time and must repeatedly order materials, causing unnecessary delays and inconvenience for me as the homeowner. My home during the spring and summer of 2023 was a never-ending construction zone. I signed up with them in September of 2022. They came to my home in November and replaced the roof. The came in February and measured the siding of my home 3 different times. Which is why I found it surprising that they were unable to order the right number of materials, no 1 time, not 2 times but 3 times!!! The first time they just didn’t have enough to finish the entire back of my home. The second time they ordered enough to complete just the back but did not have enough to finish the east side they had started initially. CBX was able to complete my neighbor's home in just under 3 weeks, while it took them over three months to get close to completing my home. Such a significant discrepancy in timeline raises questions about their efficiency and prioritization of projects and quality.
They damaged areas of my home's trim. To this date they have not replied to my inquiry. I find it unacceptable, and it shows a lack of care and professionalism on the part of CBX Roofs. They should take full responsibility for any damages caused during their work. Based on my experience, CBX Roofs did not meet the standards of a reliable and efficient contractor. I did ask and did receive a small discount. The discount was just not charging me for the work that was supposed to have been performed on my deck. I would have much rather had my home finished in a timely manner (all of it). I have had to find another contractor to paint the trim of the windows replaced because CBX stated they don’t do that sort of work? They painted my deck (horribly) as well as the neighbors window trim?? I checked in with the family I referred that isn’t my neighbor and they are still awaiting on CBX to complete their work as well.
Feel free to reach out to me for additional information if needed. I have video and pictures of this entire project end to end (except for the back of the house where they cut the wires towards the end of May. They started the work in March and didn't finish until August.
My advice when looking to use CBX would be to do your homework. I would never recommend them. Their response to this posting will show you just how “important” their customers are.
Good Luck!
Like many others in the Liberty Lake area, our house suffered hail damage to the roof and gutters, and CBX was there to provide a complete reinstallation. After discussing the options with Kaipo and Austin, I was impressed with their knowledge of roofing, and they had all the right answers. The previous roof installation had some issues with insufficient drainage and leaks, and CBX corrected everything. CBX upgraded the new roof to the latest codes and had the roof inspected by Spokane County. The new Legacy Scotchgard shingles have the highest Class 4 hail impact rating and contain > 10% copper granules to prevent roof algae and moss from growing. Kaipo was easy to work with and very professional. He worked with the insurance company to see that price increases and permit fees were taken into account. CBX contracted with Granite Mountain to provide seamless aluminum gutters, which was also done very professionally. I give CBX an A+.
I had hail damage to my house and large garden shed.
CBX were responsive, prompt. Reliable and navigated my HO Ins with precision. The work was done to my complete satisfaction.
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 23403 E Mission Ave #231, Liberty Lake, WA 99019
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- TPO Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.