- Candor
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
What people say about “Coastal Exteriors, Inc”?
Customer feedback about Coastal Exteriors is mixed. While many reviews highlight the company's professionalism, communication, and quality of work, several customers express frustration over lack of responsiveness and unresolved issues with previous projects. Positive reviews commend the team for their timely service and attention to detail, while negative experiences underscore significant communication breakdowns and delayed follow-ups. The inconsistency in customer service and project management has led to a cautious perception among some clients.
What Users Like The Most
- They were prompt, communicative, reasonably priced, and left the place spotless.
- Roy was knowledgeable, communicative and timely. He made the whole process so easy.
- Absolutely professional from start quote to finish. They do high-quality work.
- Roy and his team are exceptional! Roy is extremely responsive, talented, honest, and hardworking.
- Crew leader Jose with his crew did a fabulous job for us. They were hard-working, courteous and did a nice clean-up.
What Users Like The Least
- I called Roy a year ago and told him of the issues. He stated that he would look into it, but I never heard back from him.
- They are unreliable and I would not recommend them to anyone.
- He missed the first meeting we should have had, didn’t answer my phone call when he was already 30 min late.
- Roy 'couldn’t get emails to send' of renderings and pricing.
Recommended Reviews
Roy and his crew were amazing! They installed 8 windows in my home, and we’re already planning more projects with them. The entire process was smooth — they were prompt, communicative, reasonably priced, and left the place spotless. We’re extremely pleased with their work. If you’re on the fence, trust me: you won’t find anyone better for the job.
Roy's workers completed a deck replacement with the addition of a porch roof at our home in 2016. The overall look of the job is beautiful, but all three sets of steps on the deck have rotten stair stringers. There is also some blocking at the end of several deck boards which has rotted , causing the decking to pull away from the framing. I called Roy a year ago and told him of the issues. He stated that he would look into it, but I never heard back from him.
Roy with Coastal Exteriors replaced our custom size back door when no one else could. He was knowledgeable, communicative and timely. He made the whole process (door selection, financing, install) so easy. He was mindful of our budget and our needs. I'll never use another company for windows and doors. I would recommend Coastal Exteriors to anyone. Thank you, Roy!
- Candor
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Coastal Exteriors offers free project estimates.
2. Are warranties offered by the company?
No, Coastal Exteriors does not offer warranties.
3. Does the company offer senior discounts?
No, Coastal Exteriors does not offer senior discounts.
4. How is the company overall rated?
Coastal Exteriors is rated 4.9 out of 5 on Angi.
1. What services does the company offer?
Coastal Exteriors offers roof replacement, roof coating, roof waterproofing, roof gutter repair, roof leak repair, tile roofing, soffit and fascia services, soffit repair, and TPO roof replacement.
2. Are there any services the company does not offer?
Coastal Exteriors does not offer eco-friendly accreditations, senior discounts, emergency services, or warranties.
3. Does the company offer emergency services?
No, Coastal Exteriors does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, Coastal Exteriors does not offer eco-friendly accreditations.