Logo of Coastal Custom Construction LLC

Coastal Custom Construction LLC

  • 4890 Robin Hood Rd, Norfolk, VA 23513
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Coastal Custom Construction LLC, we pride ourselves on our versatility and technical expertise, enabling us to handle both residential and commercial projects with ease. Located in Norfolk, Virginia, we specialize in a range of services, including roof inspections, roof vent installations, roof skylight installations, and gutter cleaning. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency shines through in every job we undertake.

We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. Whether you need a thorough roof inspection or a new skylight installation, we approach each project with a focus on reliability and attention to detail. Our ability to communicate effectively and keep clients informed throughout the process sets us apart, allowing us to complete intricate jobs thoroughly and efficiently.

What people say about “Coastal Custom Construction LLC”?

Customer reviews for Coastal Custom Construction are overwhelmingly positive, highlighting their exceptional communication and customer service. Clients frequently mention the company's professionalism, timely responses, and commitment to ensuring the projects meet customer expectations. The delivery of services is noted for being quick and efficient without sacrificing quality, with many customers expressing their satisfaction with the end results. Overall, customers feel supported throughout the process and appreciate the valuable insights provided by Jesse and his team.

What Users Like The Most
  • They communicated with me very well and made sure the job was done.
  • Jesse was fantastic, he really listened to my vision, offering helpful suggestions.
  • Communication throughout the entire process was seamless.
  • The crew was hardworking, efficient, and detail-oriented, ensuring that every aspect of the job was completed to the highest standard.
  • Jesse did the research, got the required parts, and the replacement is now good as new.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 40 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Jena Lloyd
Jul 17, 2025

Jesse and his crew were super helpful and quick! My stair treads were a little loose and needed a bit of work. I got an estimate and work done within a week, and they gave updates throughout. Highly recommend if you are looking for a good contractor

Larry Harbison
May 20, 2025

I am incredibly grateful to Jesse and his dedicated crew at Coastal Custom Construction for their exceptional work on my kitchen renovation. They took the time to fully understand my vision, ensuring that every detail was brought to life and provided valuable insights that refined my design while keeping me within my budget.

Ryan Vergara
May 2, 2025

My attic had a broken vertical truss. Called for an estimate and Jesse came out. He was friendly and noted the problem and solution quickly. His estimate was half of what other contractors offered. This made me skeptical, so I did some research. Their estimate came with their license ID and insurance amounts. So it was easy to look up. Given that and his fix was the same as the other contractors, I went with them.

Communicating with the office was pretty smooth. They were able to fit me in a couple weeks. Which is fine since it wasn't an urgent issue, but couldn't wait too long. Jesse and Joe came out. Jesse was there to supervise and Joe got the truss fixed up. They were friendly and respected my home.

I will definitely consider them if I need more work on my house!

Stephen Martin
Apr 3, 2025

I had multiple things done by Jesse. They communicated with me very well and made sure the job was done

Mike N Crew
Apr 2, 2025

We called Coastal Custom Construction as we needed our kitchen ceiling redone. Jesse came in and evaluated our situation. The very next day he showed up with his guys and the whole project was done within hours. They were very knowledgeable and skilled. We are extremely pleased and highly recommend them for your next project!

Michael Wroton
Mar 26, 2025

It has been a pleasure working with Coastal Custom Construction LLC, Elizabeth, Lisa & Jesse are Professionals in all aspects of their business, they respond to every detail exceptionally!

Robin Pate
Mar 22, 2025

Bathroom remodel. Excellent service and A one craftsmanship.
Bathroom is beautiful. Service with a personal touch. I highly recommend Jesse and his team.

Cindy Hiddemen
Mar 17, 2025

I hired this company to update my old 1962 Jack and Jill bathroom to make 2 full bathrooms by adding a small shower. The prices were very reasonable and I am very pleased with the results. I expect to hire them again.

Carolyn Kiser
Feb 18, 2025

Thanks to Jesse and his crew for excellent workmanship on our kitchen remodel. We are super happy with his carpentry, tile work and ability to work around construction issues that pop up sometimes. He was the GC for the project from start to finish and made sure things were done exactly right with tile, lighting, plumbing etc. He cares if the customer is happy and takes a lot of pride in his work. He wants the work done expertly and completes a lot of the work himself. On our project, he worked with Andie Ryan, who did the design portion and expert painting on the cabinets. We went from a dark and dated kitchen to a bright, elegant and modern kitchen that looks completely new. Jesse’s carpentry skills are especially top notch. He was able to re-use all our existing cabinets, add additional carpentry and we love our brand “new” kitchen. Thanks Coastal Custom Construction.

Dan S
Feb 13, 2025

Stunning New Accent Wall!

Let me tell you, my living room was feeling a little…blah. It needed a focal point, something to inject some personality. So I decided to have a new accent wall constructed, and I couldn't be happier with the results.

From the initial consultation to the final touches, the entire process was smooth, professional, and frankly, exciting!

First off, Jesse was fantastic, he really listened to my vision, offering helpful suggestions and worked with me throughout entire project.

The construction was handled with incredible care and precision. The team was punctual, respectful of my home, and incredibly skilled. They paid meticulous attention to detail, ensuring every line was clean, every joint was seamless, and every finish was flawless.

Jesse went the extra mile to build two hidden drawers in the accent wall and this was in the middle of the project and he made it happen.

The crew always cleaned up thoroughly after each day.

The transformation is truly remarkable. The accent wall has completely elevated the entire room. It adds depth, texture, that was previously missing. It's become the instant conversation starter, and I've received countless compliments from friends and family. It's not just a wall; it's a statement piece!

If you're looking to add a touch of wow to your home, I highly recommend I highly recommend Costal Customs - Jesse Gomez. We are thrilled with the results!

Zhihong Li
Feb 11, 2025

Jesse and his team did a fantistic job for our attic project, they finished it on time and did as exactly as what we talked about, smooth communication, prompt response and professionalism all the way. Definitely will recommend to our friends and may use them again for our next home project.

Jamie Jackson
Jan 10, 2025

We are very pleased with our full bathroom remodel completed by Coastal Custom Construction. Jesse and his crew did a wonderful job! Customer service was great and the crew cleaned up after each work day. They were easy to work with and would definitely use again for future projects!

Conor Handley
Dec 18, 2024

The Coastal Construction team turned our bathroom remodel vision into a beautiful reality. While we had a strong idea in mind for the remodel, Jesse and the team provided insightful recommendations that truly tied everything together. Communication throughout the entire process was seamless. We HIGHLY recommend Coastal Construction for your next remodel project!

Judi Johnson
Dec 18, 2024

I couldn’t be more impressed with Costal Custom Construction. From the initial consultation to project completion, their team demonstrated professionalism, expertise and a commitment to excellence every step of the way.
The project was delivered on time and within budget. The crew was hardworking, efficient and detail-oriented, ensuring that every aspect of the job was completed to the highest standard. I was particularly impressed with the clear communication Jesse had throughout the process—whether it was updating me on progress or addressing questions I had, he was always quick to respond and kept me in the loop.
Not only did Costal Custom Construction deliver top-notch work, but they also went above and beyond to ensure that my vision for the project was realized. The quality of craftsmanship is evident in every detail and I’m truly thrilled with the final result.
I highly recommend Costal Custom Construction to anyone in need of construction services. They exceeded all of my expectations, and I look forward to working with them again on future projects! Hats off to Jesse and his team!

Lisa-Ray Lemieux
Dec 3, 2024

Jesse and his crew did a complete bathroom remodeling/install. They did a great job with the limited space, creating a great space. They were clean, professional, and timely.

Arthur Toehlke
Nov 12, 2024

Outstanding service overall. Communication with the office (Elizabeth & Lisa) was solid. Having a very old window crank replaced, the parts were out of stock and hard to find. Jesse did the research, got the required parts, and the replacement is now good as new. I highly recommend Coastal Custom Construcction and will gladly utilize their services (if required) in the future.

Bobby Huckaby
Oct 25, 2024

Great people and hard workers, very professional, easy to work with and very much attention to detail. I would highly recommend this company to anyone

Mark Guzzo
Aug 11, 2024

I can’t express how happy we were with the work the team did. They came in exactly when they said they would. Very professional. And the work was immaculate. Really put the finishing touches on our kitchen. Even recommended what we could do with some outdated woodwork to make the whole thing match. Thank you so much. I will be recommending them to everyone.

Lainy Dawn
Aug 9, 2024

They were very knowledgeable about what needed to be done. Always on time, thorough and great communication. I’m very pleased with the results and will absolutely call them again for future projects! If I could, I’d leave more than five stars!

Joshua Nye
Jun 11, 2024

The Coastal Construction crew did an amazing job on my new sunroom! The price point was great, especially after some of the other estimates I received. I was informed of every step along the process and if any question arose, it was taken care of in a timely manner. I was told it would take 2-4 months and it was completed in 3!!

Erin King
May 28, 2024

Jesse and his team were great. Best contractors we have worked with since living in Virginia. They completely rebuilt the front porch on our 99 year old home. Excellent communication and quality work. They take pride in the work they do and it shows!

Jim Lee
May 12, 2024

Highly recommend this company. I wanted my front porch railings replaced, from the 20yr old wood to vinyl and aluminum. They were super quick to come out and give me a free estimate. They were middle of the road as far as cost. They provided good communication and quality work. We are extremely happy with the final outcome and have gotten multiple compliments from the neighbors.

Brittany Perry
Apr 22, 2024

We've used Jesse and his team for several projects. He is super knowledgeable, has beautiful craftmanship, and fabulous communication and updates along the way. Salt of the earth small biz we are happy to support!

Jenna Crowder
Mar 31, 2024

They did an addition on our home. Jesse is an Ace, Lisa is so professional, and both are great to work with. We love our addition it’s our favorite room in the house.

Alicia Sherrod
Mar 21, 2024

My first experience with a contractor so of course I was nervous, but Jessie showed up when he said he would, worked diligently to complete the job and also went above & beyond to do other jobs I wanted done , it was a wonderful experience,I would recommend him 100% !

Daniel J. Cowan
Mar 3, 2024

The team at Coastal Custom is honest, reliable, affordable, and provide a high quality product . All very important metrics when selecting a contractor. I highly recommend them for any of your construction needs!!!

Paul Degner
Dec 13, 2023

Jesse is an amazing person, very knowledgeable in all Aspects of construction. He did a fantastic job of my Dads bathroom. A plus! Thank you Coastal Custom Construction LLC for a outstanding job!

Susan Anderson
Oct 11, 2023

I would highly recommend Jesse and his team from Coastal Custom Construction. They transformed our screened in porch into a cozy room we can now use all year .We wanted to use windows and flooring that Jesse had never seen or installed before .He actually became excited about taking on this new challenge for us. When the windows and floors were installed everything was absolutely perfect and beautiful. When mid-way through the project we decided to change the ceiling and add lighting, no problem for Jesse. He was happy to accommodate. He is very professional as are all of the guys that work for him. I would highly recommend Jesse for any project. This is our favorite room in the house!!! Thanks Jesse and Lisa!! We will definitely be in touch for our next project. :)

Jason Turley
Aug 22, 2023

We hired Coastal Custom Construction for a 12x15ft deck project on the side of our house. They are very professional and knowledgeable. They promptly answered any questions or concerns that we had. The workmen were friendly, efficient, and cleaned up thoroughly every day. The supervisor visited several times and spent a lot of time talking to us about the project. We have no complaints about Coastal Custom Construction. Would recommend them to anyone who is looking for a new deck or porch!!!

kim gray
Aug 7, 2023

I don't usually write reviews, but I have to share my awesome experience. Coastal Customs built me a deck out of this world. The owners vision and creativity was beyond belief. They were so great I had them redesign my walk in closet and it exceeded my expectations. I am saving up now for them to redo my flooring. Thank you Jesse and Lisa Gomez!

Donna Meeks
May 28, 2023

Not only was I left hanging with unfinished work after the company took draw after draw and left me hanging to hire another company to finish the work on my home. The work they did do has not been of great quality. I purchased almost $11,000 in quality flooring, and it is now buckling in certain areas. It has been inspected by a professional flooring company to find there was not enough of an expansion gap left. A year later, and this company is still costing me. Honestly, I should’ve sued them, but I actually half liked the owners. Still not completely sure I’m not going to go that route after this flooring incident. Beware!

Regarding this reply, I used $4/sq foot quality Pergo flooring, I didn’t use anything cheap. I have the receipts and left over boxes if anyone would like to see them.

As far as me not paying, that’s a joke! He OVERDREW, and I was left hanging with more work remaining on my house, then the amount I left owed. So I payed more than my balance to have it finished. Have text to prove that as well, and even with admission on your end as well. Still have text receipts of that if anyone wants to see those.

Custom work? You mean the tile lady you sent who had no license, so took MONTHS to do on shower as she was having to use peoples cars to get back and forth? Not licensed and not insured? She was super sweet, and although wasn’t credentialed properly, probably put more effort in than a lot of the stuff that was going on here.

Let’s not get starting on the plumbing issues we have battled in this house. Not one room with operable plumbing was done properly. I could go on and on.

Cole Steagall
Jan 28, 2023

They did great quality of work and very detailed. They also fixed errors a prior contractor did. Highly recommend their services

David Harlan
Jan 25, 2023

Since we purchased our home in Norfolk in July, 2022, we have employed Coastal Custom Construction for half-a-dozen significant renovation projects. We have been extremely pleased on all fronts! They are prompt, do excellent quality work and on schedule, their prices are quite reasonable, and are always most respectful. Wish more businesses were like them. Our highest recommendation!

Christina Fernandes
Feb 26, 2022

Loved working with Lisa. She was always responsive to my questions & called me back to discuss the jobs her and her team were doing on my home. I needed to get my back deck replaced since it was rotting & the boards were starting to be unsafe. Coast Customs came out to my property & did an awesome job. The deck was removed & stairs were made, absolutely beautiful. After that work was done, Lisa’s team helped me with my front porch which needed some work as well. The stairs were replaced, the existing deck was treated & painted. I was so relieved that work was completed since the entire back porch needed to be removed. Great work done as well! Even after that 2nd job, I asked Coastal Customs to come back a 3rd time since this paneling around my house was starting to dissolved. Lisa had experts come up & replaced all the dissolved wood and replace it with metal. It puts a nice touch on the house & is why more reliable. Thanks Lisa!

Natasha Arain
Feb 15, 2022

Lisa has been on top of things from the get-go.
She was quick and prompt to return my calls and answer any questions I might have. Her professionalism is of the highest quality and never once did any worker do a no-show without Lisa letting me know. We had our master bathroom demoed and redone. It looks amazing!!
Lisa is genuine and sees the projects through until client satisfaction. She is kind and considerate and honestly, such people are hard to come by.
We are so happy with our remodeled master bathroom and all the other work on our house.
With Lisa, what you see is what you get! Honesty!
If you are looking for a good , reliable, professional company, I highly recommend Coastal Custom Construction.
Thank you Lisa!

tuant troung
Jul 25, 2021

Coastal Construction did a great job installing FRP for my business. They were very professional and prompt. Nice people, even helped me out with other unrelated matters.

Karina Knight
Mar 22, 2021

We had them work on our home, repair some sliding doors and redid our floors. They where great. Did the work well and great timing. We are very satisfied with the work done. 10 out of 10. Definitely going to call them back for any future work needed.

Shanelle Jones
Jan 13, 2021

This company did good work on my French doors and a door to one of my bedrooms. The gentleman who came was quick, did quality work and I am very happy! The prices were extremely reasonable, and I plan to use this company again for more doors and any carpentry work.

Karly Arnold
Dec 23, 2020

A true tradesman, trained in old school with a new school edge. A unique eye and can help you design anything you want. Custom Carpenter.

Angela Sierawski
Dec 10, 2020

Very impressed with the craftsmanship and professionalism of this company! Very quick to respond to my many questions and they were able to finish ahead of schedule. Awesome company and great people! Highly recommend.

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  • 4890 Robin Hood Rd, Norfolk, VA 23513
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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