Coastal Contracting - Glen Allen, VA
- 4908 J, 4908 Dominion Blvd, Glen Allen, VA 23060
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
About the Business
At Coastal Contracting, we pride ourselves on our versatility and technical expertise, enabling us to tackle both residential and commercial projects with confidence. Located in Glen Allen, Virginia, we offer a comprehensive range of services, including roof maintenance, roof vent installation, roof waterproofing, and roof water damage repair. Our well-coordinated team is equipped to manage complex projects from inception to completion, ensuring that every detail is meticulously handled. Our commitment to organization and reliability allows us to deliver durable, high-quality results that provide long-term value for our clients.
Whether we are renovating a kitchen or addressing roofing needs, we approach each project with the same level of dedication and attention to detail. We understand that effective project coordination is essential, and we strive to complete every job thoroughly, leaving our clients satisfied and confident in their investment.
What people say about “Coastal Contracting”?
Customer feedback is mixed regarding the company's communication and service delivery. Several reviews highlight significant issues with poor communication and unresponsiveness from the estimator, leading to frustration among customers. In contrast, there are also positive experiences noted, where clients were thrilled with their renovation results and praised the team's dedication and responsiveness. While the quality of work can be commendable, the inconsistency in communication raises concerns about reliability. Overall, potential customers may want to consider the varying experiences shared by others.
What Users Like The Most
- We just completed a first floor renovation with Coastal Contracting and couldn’t be happier with the result.
- We had an amazing team and an extremely dedicated project manager who made sure that every question was answered.
- Our cabinet and countertop designers were amazing and so incredibly helpful.
What Users Like The Least
- Communication throughout the entire process was poor.
- The estimator wouldn’t answer or return any of my messages.
- They required me to sign a commitment to use their services before even providing an estimate, which is unreasonable.
Recommended Reviews
Our experience with this company was extremely frustrating and unprofessional. Communication throughout the entire process was poor. My husband tried contacting Brandon, the estimator, multiple times via phone and messages, but he never responded or called back.
At one point, we called the main business line. The woman who answered told me the estimator was “currently on the phone.” That was especially interesting, considering he had yet to return any of our calls or messages — clearly made to that very same phone.
To make matters worse, they required us to sign a commitment to use their services before even providing an estimate. That is completely unreasonable. No one should be expected to agree to work with a company without first knowing the cost — it’s like asking someone to commit to a mechanic without knowing how much the repair will be. It just doesn't make sense.
Between the lack of basic communication and the unfair policies, we can not recommend this service.
The communication throughout the process was extremely poor. I tried calling the estimator multiple times, but he wouldn’t answer or return any of my messages. On top of that, they required me to sign a commitment to use their services before even providing an estimate, which is unreasonable. I can't recommend them based on this experience
We just completed a first floor renovation with Coastal Contracting and couldn’t be happier with the result. Coastal helped us knock down a couple of walls (including a load bearing wall) and gave us the kitchen of our dreams. We had an amazing team and an extremely dedicated project manager who made sure that every question was answered and every situation was addressed. Our cabinet and countertop designers were amazing and so incredibly helpful. This was not our first project with Kwan and Coastal (they also replaced our roof and nearly every window in our house) and it won’t be the last. We highly recommend Coastal and look forward to a bathroom renovation with them in the near future.
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Company Locations
Head Office
Branch Offices
- 4908 J, 4908 Dominion Blvd, Glen Allen, VA 23060
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
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