- Bowie
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
About the Business
What people say about “Castle Rock Construction Inc.”?
The reviews for Castle Rock Construction Inc. reflect a mixed sentiment, with a significant divide between positive and negative experiences. While many customers praise the professionalism, quality of work, and communication demonstrated by the company, several serious complaints highlight issues related to poor workmanship and lack of customer service. Multiple customers reported damage to their homes during installation and difficulties in obtaining responses or resolutions from the owner. Overall, the positive feedback emphasizes satisfaction with the work done, but the negative comments raise concerns about reliability and support after the job is completed.
What Users Like The Most
- Thank you for the amazing work.
- They handled the insurance portion of it and made it such an easy smooth process.
- They were very professional, showed up on time and were very communicative throughout the process.
- I am very pleased with the work they have done.
- They did an excellent job.
What Users Like The Least
- They damaged my interior ceiling of the 2nd floor.
- Luis will not return my calls and demands payment.
- He is not to be trusted.
- Very poor customer service and based on the 2 inspections I've had done to the roof, poor workmanship.
- He claimed he miscalculated the square feet for materials and the price went up by thousands.
Recommended Reviews
I contracted Castle Rock Inc. for siding & roofing work. I totally recommend the company. Luis was very professional during the whole process and will be contacting him in the future for any work that I may need. Thank you for the amazing work.
I called the Castel Rock Construction, Inc. (the owner's name Luis Castillo, MHIC#128548, 10910 Lombardy Rd., Silver Spring, MD 20901) for roofing and gutter services.
When they were doing the roof replacement, they damaged my interior ceiling of the 2nd floor. They also damaged the soffits of my first floor while they were working on their assignment. After 1 year, water is leaking from the roof. They installed the gutter at the back side of my house such as way that, I cannot open my back door fully as I could before.
I wonder how they were listed on BBB list when their services are so poor, and they are negligent about customers well being. They damage customers property when they come to work, and they are not willing to fix those damages for free, and they are not willing to pay for those damages either.
Never do business with them. Never take their services.
Castle Rock Construction Inc exceeded my expectations with their work! They did a great job, and I’m very happy with the results. I would definitely recommend them to anyone looking for professional work to be done.
- Bowie
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available