- 43833 Progress Way, Chilliwack, BC V2R 0E6, Canada
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
About the Business
At Cascade Roofing & Exteriors, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Our comprehensive range of services includes emergency roof repair, roof inspection, roof maintenance, roof vent installation, and skylight repair. This breadth allows us to handle complex projects from start to finish, ensuring that every aspect is meticulously addressed. Located in Chilliwack, BC, and serving the surrounding regions, we are recognized for our organization and attention to detail.
Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. Whether you require a routine inspection or an urgent repair, we approach every job with reliability and professionalism, ensuring that your project is completed thoroughly and efficiently.
What people say about “Cascade Roofing & Exteriors”?
Customer feedback for Cascade Roofing reveals a mixed sentiment. While many reviews laud the company's professionalism, efficiency, and quality of work, a significant number highlight issues with customer service and communication. Some customers reported unhelpful and rude interactions, particularly when seeking assistance or estimates. Delivery service appears to vary, with some experiences noted as positive due to quick responses, while others felt neglected with no follow-up. The inconsistency in customer service experiences creates a cautious perception of the company overall.
What Users Like The Most
- Our roof maintenance was looked after quickly, efficiently, professionally & courteously.
- I really appreciate them doing such a small project.
- They worked late and through the weekend to make sure our roof was finished before the bad weather.
- Crew was friendly and always kept us informed.
- They came right away for a quote and started work the next week.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Had a experience recently with one of their employees, he was extremely rude, vulgar, conceited and downrate in polite.
I am a fellow trades worker and I would never recommend this company do to this type of employee. Skinny white guy with long red hair. This type of employee just makes the entire company look extremely bad. I will never recommend these guys again.
Another excellent experience with Cascade Roofing ! Our roof maintenance was looked after quickly, efficiently, professionally & courteously this morning. Thanks so much to the Cascade Roofing staff (Dan Henrotte & David Jones) for another job well done !! Highly recommend.
Came to Cascade today to try and start the process of getting a new metal roof. I was told they are "not taking on any new metal roofing jobs right now". Fine is there a possibility that I can start the process and at least get a quote for the future as I am not in a rush for the roof. "No I'm sorry we are too busy". Ok.....well can someone answer just a couple of questions for me? "No I'm sorry we are too busy" save your money and energy and go somewhere else where they are more concerned about a potential future customers experience. The woman that greeted me should have at least tried to seem like she cared. Sometimes a business just gets too big. I feel this might be one of those companys. Stay away
Edit: in response to your response I will say that it what I wrote is exactly what happened. You trying to change what happened is comical. I don't think any business should have to do business with anyone they don't want to or are not able to. The fact of the matter is that (in my opinion) your employees should be more concerned with how they represent your company and at least attempting to send me in the right direction or trying to answer some questions would have given me an entirely different perspective of your company. Enjoy
- 43833 Progress Way, Chilliwack, BC V2R 0E6, Canada
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered