- 566 19th St N, Birmingham, AL 35203
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Capstone Roofing”?
Customer feedback for Capstone Roofing is overwhelmingly positive, highlighting the company's exceptional customer service and transparent communication. Many reviewers praised Tony for his honesty, knowledge, and support throughout the roofing process, including navigating insurance claims. The timely and efficient work of the crew further contributed to customer satisfaction. While a minor language barrier was noted, it did not detract significantly from the overall experience, as the crew's efficiency and professionalism shone through.
What Users Like The Most
- A really honest and attentive company.
- Tony was very knowledgeable and explained everything I needed to know about the process.
- Excellent customer service! Capstone has helped me out on several roofing and gutter repairs.
- They will be honest with you and give you a very fair price.
- Tony is one of the most professional and caring contractors I’ve ever encountered.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
A really honest and attentive company. We have selected this company to replace our roof and gutters and they did not disappoint. We definitely recommend Capstone Roofing. Tony is a gem!
Finally!!! A company to be trusted. I was referred to Capstone Roofing by AC Maintenance & Repairs when Roof Leaks were discovered by Brian Jones. Tony Riddle was quick to return my call and after thorough inspection and honesty, I agreed that I needed a New Roof and Roof Replacement after the horrendous job performed by Treswork LLC after the tornado in 2011. Not only am I extremely satisfied with my New Roof and its Exterior Appearance but also comforted knowing that I will no longer be questioning its Quality. I'm confident that this New Roof will last for a minimum of 30 years.
Thank you Tony.
My experience with Capstone Roofing was overall positive, though it had a few challenges. I needed my roof replaced and after speaking with Tony, the owner of Capstone, I decided to go with them. Tony was very knowledgeable and explained everything I needed to know about the process, which made me feel confident and well-informed. He also helped guide me through the insurance claim process, which was a big plus.
Tony's team arrived about a week after we finalized the contract. The crew started early and worked efficiently. While there was a language barrier with most of the workers, Tony was responsive to any concerns via email, as reaching them by phone was difficult. The office manager was unavailable for a few days, and most calls went to voicemail unless Tony was in the office, which was a downside.
The roof and gutters they installed look great and have significantly improved water diversion from my house. However, I did encounter some unexpected charges once the job started, so I recommend budgeting for potential extra costs. After the job was completed, I noticed that some old roofing materials and screws were left behind, along with a box of new materials still on my roof. I’m currently waiting for them to come and retrieve it.
**Pros:**
- Tony is very knowledgeable about building codes and didn’t try to upsell unnecessary products.
- His attitude and transparency made the company seem trustworthy.
- Their quote was cheaper than many other companies I contacted.
- They offer more than just roofing services, which could be useful for other projects.
- The job started and finished quickly, and they were respectful of my property.
**Cons:**
- It was difficult to reach anyone by phone, and communication mainly happened via email.
- Some leftover materials (old and new) were not cleaned up after the job.
Despite the cons, I would recommend Capstone Roofing for anyone looking for roof or gutter work. While they aren’t the cheapest option, their expertise and professionalism made a good impression, and they were slightly more affordable than most of the quotes I received.
Company Locations
Head Office
Branch Offices
- 566 19th St N, Birmingham, AL 35203
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured