Logo of Capital Roofing Solutions, LLC

Capital Roofing Solutions, LLC

  • 12401 Samples Rd, Alexander, AR 72002
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Capital Roofing Solutions, LLC”?

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Recommended Reviews

Overall Company Rating
Excellent 4.6
Out of 21 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Dave Taylor
Aug 4, 2025

Our experience with Capitol Roofing Solutions was horrible. They replaces the roof due to haik damage. The new roof slowly leaked in multiple places causing thousands of dollars of damage to the house. The poor roofing job was acknowledged by a CRS representative tgat came to inspect the roof after we contacted them. There were multiple problems with the roofing job. In attempting to remedy part of the job that was never completed, CRS caused further damage by nailing into and leaving nails protruding through a wood panel ceiling. The roof continued to leak through into the attic crawlspace and into the walls causing mold conditions and further damage that continued until the roof was replaced by another company. CRS was uncooperative and contentious throughout this awful and unnecessarily expensive experience. One star was unfortunately the lowest rating available.

Carla Masters
Jul 3, 2025

If you need a new roof, look no further than Capital Roofing Solutions! Jonathan and Shelly Whitehead were fantastic to work with and made the whole process very easy. I’m beyond satisfied with my beautiful new roof!

Hunter Lacy
Jul 3, 2025

Handled all the conversations with insurance for us and made the whole process very easy! If you aren’t using Capital Roofing Solutions then you are really missing out!

3wire Photography Little Rock Real Estate
Dec 26, 2024

Hands down the BEST Roofing Company in Central Arkansas!

Jonathan and Shelly were an absolute joy to work with. We were under an extremely tight deadline and needed a complete roof replacement in less than 30 days, in order to keep our current home insurance policy active.

Capital Roofing Solutions saved us tens of thousands of dollars and we couldn’t be more impressed with their professionalism and quality of service. From start to finish, the experience was seamless. The team was prompt, efficient, and knowledgeable, providing a thorough roof inspection and clear recommendations for the best materials suited for my home.

Their customer service was outstanding and they made sure to keep us updated throughout the entire process. From the inspection to the quote, installation, completion and clean up they delivered in record time. They also offered a great warranty, giving us peace of mind knowing our investment is protected. If you're looking for reliable, affordable, and high-quality roofing services in Little Rock, I highly recommend Capital Roofing Solutions. Whether you need roof repairs, roof inspections, or a full roof replacement, they are the top choice for any roofing project. They truly live up to their reputation as one of the best roofing contractors in Central Arkansas.

Amber George
Dec 10, 2024

My roof was perfectly done and the employees were such hard working gentlemen. Thank you for all that you do!

William Harrison
Aug 8, 2024

Our neighborhood had some pretty good hail storms a few months ago and we contacted John with Capital Roofing (CRS) to provide us an estimate.
After a thorough examination of our roof, we were given an estimate and recommendation of a full replacement. We contacted our insurance agent and the adjuster came out and told us they would pay for a full roof replacement down to the decking. They also included all the gutters and downspouts as well as our attached patio awning.
The insurance adjuster provided us with a full estimate and a check to cover the cost of the cash value of the repairs.
We contacted John with CRS and we all agreed to the pricing from the adjuster and we signed our contract.
True to his word and schedule, John had all materials delivered ahead of the scheduled work date. On that work date, he had an 8-man crew at our house at 6:00 a.m. Yes, that is early, but it was July in Arkansas.
Throughout the day, John's job site foreman kept us in the loop as to what stage they were at and what was happening next. they worked until 8:00 p.m. finishing the job and it looks fantastic.
Before they left, the crew completely cleaned the ENTIRE yard of all debris and nails that come off during the tear-off phase.
The foreman also provided plenty of photos to document each phase from bare decking to the synthetic roof underlayment to the final ridge cap installment and roof whirlybirds (turbines).
Our roof is in perfect working order and looks great.
Since CRS was the GC on this job, they brought out a fantastic company that replaced all of our gutters and downspouts. This was completed about 2 weeks after the roof because of the lead time on materials. They too did an outstanding job of tear-down, installing, and cleanup.
And just today, our awning was replaced with the pattern my wife picked out and it looks fabulous.
All-in-all, I highly recommend Capital Roofing Solutions, LLC. to be your vendor of choice.
**Side Note** John did not ask for ANY upfront payments. As a matter of fact, It took a couple of weeks for our check to get to the mortgage company for their endorsement and clear the hold at our back. I communicated with John about this and he was perfectly fine with that.
Now that the awning has been replaced, our insurance company will issue a supplemental check for the depreciated amount and additional haul-away prices.
Thank you John and Capital Roofing Solutions, LLC for your magnificent work and your excellent business ethics.

eileen
May 2, 2024

This company is the bomb! We had a major hail storm and decided we should get our roof checked out. Our insurance agent and adjuster were giving us mixed messages; it was confusing. But they gave us a claim# & told us to get a roofing company to come out and inspect for damage. I called Capital after doing some online research and I'm sure glad I did. Not only did Tanner come out the day I called, but the owner, Jon, had a prepared line-by-line memo detailing the insurance claim procedure. It informed me of what to expect and what to do. It was such a big help and alleviated my anxiety about the process. Apparently, I'm not the only one that has expressed this confusion.
Once the adjuster came out to do their inspection, we were told to get quotes from different companies, and again this led us to choose Capital and we are very happy with the quality work they did. It is obvious that this local Saline County business has fine-tuned their processes. Everything was done in a seamless manner with the least amount of disruption possible. The roof we chose for our house and 2 barns is high-quality and beautiful. They actually did all the work in one day and that included clean-up and running their magnets around the structures more times than I can count.
Tanner supervised our work and was hands on and available throughout the day. When he would leave for a bit, I knew I could expect him back soon. He kept me updated and I enjoyed talking with him. I also had a chance to visit with Jon and his wife Shelly, and I probably took up too much of their time with my random ramblings. That's what they get for being so easy to talk to, ha!
Overall, very happy with the job they did and I would highly recommend them and would definitely call them again if needed. Thank you!

CRGDiesel & Auto C.geren
Apr 3, 2024

Locally owned roofing company that has what it takes! On time, very professional, listened to our needs, and delivered. Would highly recommend.

Amanda Lutz
Mar 26, 2024

Capital Roofing did an excellent job on our roof. They were easy to work with from beginning to end. They made the process quick and easy. We would definitely recommend them to anyone looking for an experienced roofing company.

Brandon Harklau
Mar 4, 2024

These guys were GREAT!! Tanner Francis actually came out and temporarily patched a hole from a limb falling on my roof before we were able to start the claim! He took care of us like family and made it so easy. He worked with our insurance company and was a complete professional. Great company and crew that provided excellent quality work. They went over and above to get things clean, and you will not have to worry about one single thing. Stop looking and just call them up, a company you can trust.

Paige Estell
Feb 20, 2024

Jonathan & Shelly take care of their customers like family! They not only provide excellent quality work, they go to bat for you with insurance companies, adjustors, and anyone else only after your money.
Scott also makes you feel confident the job is being monitored and you don’t have to worry about one single thing.
There is no other roofing company to use!!

Callie Curtis
Feb 7, 2024

Capital Roofing Solutions made replacing our roof easy and seamless. They were very professional, knowledgeable and timely. You will not be disappointed when using them for your roofing needs!

William S. Bales (BalesMgmt)
Feb 3, 2024

Very impressed by the level of the work. Scott Robertson was great to deal with, the whole job went smoothly from beginning to end.

Sara Carpenter
Feb 1, 2024

They did such an amazing job! Shelly was so helpful, answered all of our questions, and helped take care of everything with our insurance company.

john obrien
Dec 10, 2022

We used this company after having severe storms that caused hail damage to our roof. Our roof was replaced quick- even with the amount of people needing one replaced- and it looks great. We did have a few issues, but the owner was patient and worked to help get them resolved. Overall, my wife and I are happy with the outcome and the finished roof. If you need a roof replaced give them a call.

jim lee
Nov 5, 2022

Top quality craftsmanship!
Cleaned up very well!
I highly recommend this company!
The best of the best!!!!!
Very honest and dependable

Chris Holmes
Oct 28, 2022

Capital Roofing Solutions replaced our hail damaged roof and did an OUTSTANDING JOB! Jonathan was professional and knowledgeable. He and his team have a keen focus on customer satisfaction. The job was timely and the installation exceeded our expectations.

Debbie Shamlin
Oct 21, 2022

The entire staff was professional, timely, and very efficient! We are extremely pleased from start to finish they made this a hassle free and a seamless process… Suspecting I had hail damage and reaching out to Shelly was such a great decision! Thank you guys for an awesome job done

Lane Butler
Jul 16, 2022

Great people to work with on storm damage, they take care of everything, highly recommend them to anyone! They make you feel like family! 10 out of 10!

Sabrina Crane
Jul 16, 2022

Absolutely great service! Sweet people to work with! Highly recommend for your roofing needs! They get it done and are happy to do so!

Luther Green
Jul 15, 2022

In 2018 I hired this company to replace my roof due leaking that occurred in my dining room. Their spokesman/representative (Clayton) was very friendly and courteous and guaranteed their work which came with a 20 year contract on materials and 5 year contract for labor. On Tuesday, 07/12/22 the roof failed as we received much needed rain. As the rain poured down from the sky, it soon began to pour through a light fixture in my dining room. I immediately reached out to Clayton who was no longer employed with the company but gave me the information to reach them about the problem. I made contact with Jon who advised that he was going out of town but would turn around to check out the problem.
Upon his arrival, Jon began to inspect the inside of my home to see where the water (which was still pouring through our ceiling) was coming from. I told him that I had noticed the roof pulling up in two places the day prior. Jon checked several sources (a/c unit, plumbing, etc.) to see if something other than the rain was causing the leak. After seeing that nothing else caused the issue, he advised that he would have his employees/roofers to come out to check the problem on the next day.
I called at 10:45 on Wednesday (07/13/22) and the call went to his voicemail so I left a message. I attempted to reach him again at 12:42 after no hearing from him and it went to his voicemail again. Shortly after Jon returned my call and advised that his roofers were on a job in Cabot and would be at my home later that day.
After his crew failed to show up, I called Jon again. He said he didn’t know why they didn’t show. He then began to communicate as if he was trying to avoid responsibility for the repairs saying, “I think we can agree that the storm caused the damage.” I immediately rejected that idea and reminded him of the places where the roof was pulled up. He then suggested that since the roof had lasted four years it was not his responsibility. Now angered by the fact that it seems like he was trying to put the responsibility of the repairs on me or my insurance, I reminded him of his company’s warranty. I demanded that he send his people to come to check my roof to figure out the cause of the problem.
On 07/14/22, his crew arrived at my house at 0745 hrs to find the problem. His lead roofer discovered that the caulk/sealant around the chimney had dried out and was not functioning properly. They reapplied new sealer and left. Upon reaching out to Jon to see when he would be addressing the interior water damage to the Sheetrock, insulation, and possibly the light fixture, he suggested that I contact my insurance company for the repairs. Now, we will have to go through legal channels to get him to honor his contract. Thank you

In response to Capitol Roofing Solutions:
Let me be clear, I did curse at Jon after calling him on 07/15/22 @ 0803, after inquiring about whether his company was going to start the process for repairing my ceiling. Jon automatically began to insist that my insurance company cover the repairs. I refused the idea and began explaining how their sealant failed causing the leak. I said, “if you’re not going to repair my ceiling just write me a letter showing that you won’t honor your warranty and then I’ll get it fixed and we can go to court.” Jon refused and began to over-talk me and he cursed at which time I responded in the same fashion. He then began to say that he was trying to explain that 4 years ago my insurance company refused to replace illegal flashing around my chimney but that he still chose to replace the entire roof with a bad flashing. This was the very first time that I heard of this because just like I told them to replace bad wood I would have told them to replace the flashing. I have never known of a roofing company that would have a $20,000 dollar roof replaced without replacing an already failed $200 flashing nor would we approve such a thing. My problem with Jon is during this entire process he has sought after way to throw the blame on someone/somewhere else which he did at every point.

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  • 12401 Samples Rd, Alexander, AR 72002
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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