Capital Pro Service
- 11654 Plaza America Dr Suite 600, Reston, VA 20190
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Metal Roof
- Green Roof
Other roofing contractors nearby
| Roofing contractors in Reston, VA | ||||
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| Company | Rating | Reviews | License | Online estimate |
| ElevationBuild | 4.9 | 91 | — Not checked | No |
| Bull Construction & Roofing | 4.9 | 74 | — Not checked | No |
| LAB Exteriors | 5.0 | 73 | — Not checked | No |
| SmartRoof - Roofing and Solar | 4.5 | 71 | — Not checked | No |
About the Business
What people say about “Capital Pro Service”?
Customer feedback is predominantly positive, highlighting exceptional service and quality from Capital Pro. Many reviewers commend the thorough communication and support provided throughout the project, especially appreciating the guidance offered by Scott Tripp. The installation crews are noted for their efficiency and quality of work, with several customers expressing satisfaction with the speed and effectiveness of the roofing replacement. However, there is a serious concern regarding permit issues raised in one negative review, which significantly impacts the overall perception of the company's reliability.
What customers highlight
- Scott was able to walk both my mother and me through each step, listen to our wants and needs and provide the best value and superior quality.
- Incredible service and communication from the team.
- The installation crew also did a thorough job which really exceeded my expectations.
- They worked with my insurance, gave me plenty of options, and the roofing crew got the project done in a single day.
What customers mention as negative
- They say they got the permits and can get started on the work. Then we find out that he never pulled any permits.
- The concrete foundation he poured has to be removed and re-done because it was done so poorly.
- He said he'd give us a refund, but we haven't gotten it yet.
Recommended Reviews
You will know quality when you see and experience it. My dealings with Capital Pro and Mr. Scott Tripp were excellent, from start to finish. I need to have a replacement roof on my elderly mother's home. Scott was able to walk both my mother and me through each step, listen to our wants and needs and provide the best value and superior quality. This included choices and options.
Worked with this company on a garage construction job. Scott Trip said he and his company would get the permits, which should only take a few weeks. We wait for four months. They say they got the permits and can get started on the work. Then we find out that he never pulled any permits. The concrete foundation he poured has to be removed and re-done because it was done so poorly. He said he'd give us a refund, but we haven't gotten it yet. Total nightmare scenario for me as a homeowner.
You will know quality when you see and experience it. My dealings with Capital Pro and Mr. Scott Tripp were excellent, from start to finish. I need to have a replacement roof on my elderly mother's home. Scott was able to walk both my mother and me through each step, listen to our wants and needs and provide the best value and superior quality. This included choices and options. Scott had the patience of a saint and was able to make sure we understand the process of the agreement, finance and construction. The crew worked quickly and they provide clear pictures of their work. Scott continued to over communicate each phase and all findings and made sure that my mother was in the know every step of the way. Scott made sure to call me also to make sure we were on the same page. Clean up was meticulous. I needed to know that he was going to take care of my mother and they did. The house and roof looks wonderful, and I now have confidence that the roof is pure quality. Thank you to Scott and Capital Pro Services. We could not be any more happy.
137 locals recently requested a quote