Builders FirstSource - Ferndale, WA

Good 4.0 (9 reviews)

5880 Portal Way, Ferndale, WA 98248
Free Estimates
Licensed & Insured
Locally Owned & Operated
Asphalt Shingle Roof
Tar and Gravel Roofing

Website www.bldr.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Builders FirstSource, located in Ferndale, Washington, we pride ourselves on our extensive expertise in roofing and repair services. Our offerings include roof repair, skylight repair, leak repair, and water damage repair, allowing us to tackle both residential and commercial projects with confidence. We understand the complexities involved in construction and are dedicated to delivering durable and high-quality results. Our organized approach ensures that every project is handled with meticulous attention to detail. We are recognized for our reliability and consistency, which are essential qualities in managing complex jobs from start to finish. Serving Ferndale and the surrounding regions, we are committed to providing our clients with long-term value through our comprehensive range of services. Our well-coordinated team is equipped to handle any challenge that comes our way, ensuring that your project is completed thoroughly and effectively.

What people say about “Builders FirstSource”?

Customer feedback indicates a mix of sentiments regarding the company's service and practices. While many customers appreciate the friendly staff, competitive pricing, and timely deliveries, there are significant concerns about communication and business practices, particularly regarding lien notices. Situations involving misunderstandings between the company and builders have negatively impacted some customers' experiences. Overall, while the service is praised by many, the handling of certain situations raises caution for potential customers.

What Users Like The Most

Great service and they accommodated by cutting several boards in half to the lengths we needed.
Lots of lumber delivered on time without issue and less expensive than the big box stores.
Friendly and responsive, making it easy to work with them.
They are friendly, helpful, and answered all my questions.
If they don't have a product they will see about ordering it, or suggest where you might find it.

What Users Like The Least

My very first contact from them as the homeowner was an 'Intent to File Lien' notice.
Very poor business practice and would strongly encourage builders to use another company.
Seems to have a little yard turnover with new faces who are slow.
The product you want is non-stock special order only, and is two weeks out.

Services: Roof Replacement Roof Vent Installation Roof Skylight Installation Roof Water Damage Repair Roof Cleaning Wood shakes Attic Insulation Soffit Repair Shed Roof Repair Slate Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.0

Out of 9 reviews

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J P

Google review

Sep 10, 2024

Worst company ever. My builder, who ordered materials from here for my house, had forgotten to pay the materials bill to them (not sure when my builder was actually billed for it), so my very first contact from them as the homeowner was an "Intent to File Lien" notice. SO messed up. My builder called me after they received a separate notification via snail-mail and let me know they had paid the bill immediately after receiving their late notice. Regardless, I am not their customer, the builder is. This is very poor business practice and would strongly encourage builders to use another company for their materials.

Bob and Lori Dodge

Google review

Aug 6, 2020

Great service. We needed shorter lengths & they accommodated by cutting several boards in half to the lengths we needed.

Kevin R

Google review

May 27, 2020

Great Local Lumber Yard. I use them for many of my projects the latest being my back deck. Lots of lumber and trex all delivered on time without issue and less expensive than the big box stores.

Mary Hagemann

Google review

Mar 29, 2019

Building a house great to work with very responsive. Nice to work with a business that is not a big box store. Friendly and no pressure. Oh and you can actually find someone to help

Randy Swendt

Google review

Oct 13, 2018

Competitive pricing to Builders Alliance just as good as quality as anyone else extremely professional load your vehicle for you super nice

Brian Kentner

Google review

May 19, 2018

They are friendly, helpful, and answered all my questions. I was able to get everything set up and recieved a bid on the materials very quickly.

Kathi Gillespie

Google review

Feb 9, 2018

I really like this place,they have a lot of what's needed for your home remodeling needs and at competitive prices. I believe in most cases they deliver. If you over estimate the quantity of the supplies you buy it will be refunded,charged back on credit cards, provided there is no damage to that product. If they don't have a product they will see about ordering it,or suggest where you might find it..

Bobby frendahl

Google review

Aug 26, 2017

Good spot for commercial buying. Seems to have a little yard turnover with new faces who are slow, but the guys who have been there a while are helpful

Jonathan Roeder

Google review

Jun 4, 2016

A contractor oriented lumber yard well stocked with commodity lumber, but lacking in depth of other product. A geographical oddity, this former Oso Lumber location has great freeway access right in the middle of the county, yet the product you want is non-stock special order only, and is two weeks out.

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