Builders FirstSource - Charleston, WV

Good 3.7 (3 reviews)

500 Patrick St, Charleston, WV 25387
Residential Roofing
Financing Available
Free Estimates
Warranties Offered
Slate Roof

Website www.bldr.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Builders FirstSource, located in Charleston, West Virginia, we specialize in a comprehensive range of roofing and construction services tailored for both residential and commercial projects. Our expertise spans roof replacement, roof coating, and water damage repair, as well as gutter services and attic insulation. We are equipped to handle complex projects from initial consultation to final inspection, ensuring that every detail is meticulously managed. Our organization prides itself on delivering durable, high-quality results that stand the test of time. We approach each project with a commitment to consistency and reliability, allowing us to build lasting relationships with our clients. Whether you need roof cleaning, tile roofing, or soffit installation, our well-coordinated team is dedicated to providing exceptional service throughout the entire process. With a focus on thorough project coordination, we are prepared to tackle even the most challenging tasks, ensuring that your vision is realized with precision and care.

What people say about “Builders FirstSource”?

Customer feedback is mixed, with several positive experiences highlighting fast service and helpful staff, while some serious complaints about product quality and poor communication have emerged. Many customers appreciate the quick unloading process and the eagerness of staff to assist with projects. However, significant concerns have been raised regarding the durability of decking materials and the lack of follow-up from the sales team. This balance of positive and negative experiences creates a cautious perception of the company.

What Users Like The Most

The staff was super fast to respond and Kenny was excited to help me with my big project!
Excellent service got unloaded pretty quickly.
Super helpful! Can't wait for my meeting with Kenny to help my business grow!

What Users Like The Least

Never buy pressure treated decking boards here.
Had to call him several times; all he would do is lie and have excuses.
They don’t cover their products and I will never use them again.

Services: Roof Replacement Roof Coating Roof Water Damage Repair Gutter Companies Services Roof Cleaning Tile Roofing Attic Insulation Soffit Installation Shed Roof Repair

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Overall Company Rating

Good 3.7

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Eric Boggess

Google review

Aug 25, 2022

First time going here! The staff was super fast to respond and Kenny was excited to help me with my big project! Super helpful! Can't wait fo4 my meeting with Kenny to help my business grow!

hassan Abdi

Google review

Sep 14, 2021

Excellent service got unloaded pretty quickly. If you have a dry Van 53’ do not go through the gate it will take you a while to get out. The docks are long the side of the building.

Elliott Blake

Google review

Jan 8, 2020

Never buy pressure treated decking boards here. Bought decking boards here July and by September they were cupped, split and several warped and they were installed on deck after couple weeks of buying them.
Salesman came took pictures agreed with me said he would get back with me. Had to call him several times all he would do is lie and have excuses. They don’t cover their products and I will never use them again