- 111 N 3rd St, Gallup, NM 87301
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Green Roof
About the Business
What people say about “Bubany Supply”?
Customer reviews for Bubany Supply reflect a mixed sentiment. Many customers praise the friendly, knowledgeable staff and the personal attention they receive, highlighting the store's commitment to customer service. However, serious complaints about unhelpful behavior, particularly concerning closing time and quality issues with products, cast a shadow on the overall experience. Communication and support appear to be inconsistent, with some customers feeling undervalued. Delivery and assistance at the store seem to vary significantly, leading to a divided perception among patrons.
What Users Like The Most
- I was only steps inside the door when I was greeted and asked what I needed.
- As soon as you walk in the door you are recognized as a person.
- The good old staff there... they know what I need when u ask.
- Bubany Lumber is the most friendliest Lumber store in Gallup.
- Great place for me since I was a kid and the guy whom printed out a quote for me was very helpful.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I was just traveling through the area, camping for a few nights in the national forest and discovered the bracket holding my battery had come loose and I couldn’t find the bolt. Based upon what I saw in the reviews, I chose to go to Bubany Supply in hopes of finding a local hardware store like I knew in my earlier years (before the rise of the big box stores) with the kind of personal attention I sorely miss. Sure enough, I was only steps inside the door when I was greeted and asked what I needed. The clerk matched the bolt I needed, handed it to me, and said that it would cost him more to ring it up than it was worth, then wished me a good day. Thank you, sir, for your kindness. One doesn’t see this kind of service any more. I highly recommend this place.
Went to Bubany today and they were unhappy to help us because it was almost five o’clock. Then they put on our items on trailer and asked us to move out of the yard so they can leave . We did not do as they ask but tied down our expensive supplies properly and then we left as they got their supervisor . It was 5:07 as we left , they could’nt even help us and we’re more concern on leaving at 5:00. We are the reason they have a jobs and purchase items from them . What happen to customer service ?
Bubany is stealing money from the customers that get assistance from the Navajo Nation chapter houses when there's a tax free contract with them. They will try to give you the damage material and claim it's what they have. If you do not speak up for yourselves bubany will screw you for every cent they can get. Beware.
- 111 N 3rd St, Gallup, NM 87301
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Green Roof