Breakwater Marine Services, LLC

Super professional mechanics. I sent my friend in there last year with his boat, he said they got to the boat more or less right away and fix the problem came back and told him that the bill would actually be less than the estimate. He refuses to Leave a review. But I happen to know this guys work with every mechanic in New London and he’s never said a nice thing about anyone but this guy.

Becareful with this place...

I was referred to these guys by the person who made my boat name sign. They gave an estimate stating it would take 16 hours to do the job. They thought it would take that long since this was their first sign install. I told them that 16 hours is way to long to install the sign. I was told by the gentleman that made my sign it shouldn't take more than 8 hours to install it. Their employee told me if it they over estimated the time it would he would reduce the estimated hours.

Well it took only 9 hours to complete, but when I received their invoice I was billed for 18 hours. Their reasoning was because they sent two people to do the install so it would be double the time. Neither their employee, or they themselves had ever stated their hourly rate was based per person and it was never stated on the invoice either. You figure their rate is per job like everyone else.

When I called them to state I had an issue with the invoice. They told me to talk to their lawyer and hung up the phone on me.

Who in their right mind would pay $270 an hour for a boat name installation? If they ever stated it was per person I would have never agreed to have them do the install.

Be careful with Breakwater Marine Services, and their shady business practices. I will never do business with these guys ever again. If I could of given them less than one star I would.

Unbelievable. I get referred to these guys by MarineMax to work on my Kohler generator. They take all my boat info and serial numbers and schedule an appointment. The day before the appointment I send an email requesting the time the tech will be at my boat. The scheduler tells me that an emergency has come up and all the appointments for the week have been canceled but I will be next the following week. Well that comes and I don’t hear anything from them so I call. They tell me there must be a misunderstanding because they don’t work on generators !!! Beware, I’m not certain they are even a real company !!!

Great work from their detailing department on my boat. Also have had them do some fiberglass and mechanical work which was all done at a fair price

These guys did an EXCELLENT job wrapping my boat!! Really went all out! On top of that, they fit me into their schedule on short notice and came to get the job done when they said they would! Price was also very reasonable for the quality and workmanship. I’m very pleased and would definitely recommend them!!