Brazil's Roofing Inc
- 5934 Yelm Hwy SE, Lacey, WA 98513
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
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About the Business
What people say about “Brazil's Roofing Inc”?
Customer feedback for Brazil's Roofing shows a predominantly positive sentiment, with many praising the company's efficiency, quality of work, and prompt service. Reviews highlight their effective communication and willingness to address issues quickly, with several customers noting they have relied on Brazil's for multiple roofing jobs over the years. However, there are also some serious concerns raised in a few negative reviews regarding the quality of past work and unresolved issues that persisted after service. These complaints suggest a need for caution when considering Brazil's for roofing solutions, despite the overall satisfaction reported by many customers.
What customers highlight
- They were fast, efficient, and do a great job.
- Excellent service! And we will be calling them for our new roof!
- I would not hesitate to recommend them.
- Great service!
- Brazil's roofing kept their price and guaranteed that price for 6 months.
What customers mention as negative
- They did a terrible job, came out to check on a leak and told me my skylight needed to be 'resealed' and threw some caulk up there and left.
- They again did the job incorrectly and they left a pile of nails on my roof.
- The problem is still not fixed and we are going into the rainy season.
Recommended Reviews
Brazil's Roofing put a roof on our house just about 28 years ago, and we have had no problems. Based on the age of the roof, I called the company to get an evaluation and bid on a new roof. Justin came out the following day, provided me a very reasonable bid, and they worked me in to their schedule. They were fast, efficient, and do a great job. The Brazil family is great to work with, and certainly meets my expectation of a local family business that provides excellent service to their community.
We had two leaks and they were fixed the next day! This is the 3rd time over the past 5 years we’ve had Brazil’s come out and provide service. They’ve never tried to sell us a whole new roof but did explain we would need one in the next 5 years. They provided picture of the areas in question and were able to fix quickly. Excellent service! And we will be calling them for our new roof!
They did a terrible job, came out to check on a leak and told me my skylight needed to be “resealed” and threw some caulk up there and left. Wasn’t the issue as things still leaked and upon going on the roof with another company I saw first hand that Brazil’s didn’t weatherstrip my skylights or secure the tops properly when the installed them previously, the flashing was done incorrectly as well. They came back out without my knowledge or consent and did work on my roof. They again did the job incorrectly and they left a pile of nails on my roof. They also pulled nails out of things but didn’t replace them so things were literally sitting there unsecured. Upon calling the company to find out why they had people on my roof, I was informed “that their workers aren’t great at communicating” and he apologized that they didn’t call first and that they were trying to take care of their customer. Again, I didn’t even speak to them about the work that needed to be done and actually had another roofing companies in line to do the job and are they are currently re-doing the job correctly. For Brazil’s to show up and do work on my home without my consent or knowledge is straight up scary and I would hazard to guess illegal.
I attached pic of some of the nails left as well as the “new flashing” they installed.
There is a much longer story but do yourself a favor and call someone else.
137 locals recently requested a quote
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Brazil's Roofing Inc offers free estimates for new roofs, roof repairs, replacement roofs, and roof cleanings.
2. Are warranties offered by the company?
Yes, they use only the highest quality products and materials that come with manufacturer's warranties.
3. Does the company offer senior discounts?
Yes, Brazil's Roofing Inc offers senior discounts.
4. How is the company overall rated?
Brazil's Roofing Inc has a 4.2-star rating based on 19 reviews.
1. What services does the company offer?
Residential Roofing, Commercial Roofing, Mobile Home Roofing, Re-Roofs (Shingles Hand Nailed), New Construction Roofing, Composition (20-50 Yr Warranty), Tear Off & Re-Sheet Specialists, Cedar Shakes, Tile Leak Repairs, Skylights, Protective Roof Coating, Torch Down Moss Control, Roof Cleaning, Moss Control.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.