Brattleboro Roofing & Sheet
- 451 US-5, Dummerston, VT 05301
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Brattleboro Roofing & Sheet”?
Customer feedback is mixed regarding the company's services. While some reviews highlight the professionalism and quality of work, others express concerns over high hourly rates and poor communication. Emergency repairs were completed promptly, but there were issues with follow-up and clarity about the charges. Overall, experiences vary significantly, with some customers feeling satisfied and others feeling taken advantage of.
What Users Like The Most
- Everyone here is great to work with.
- The crew was polite, professional, did great work and cleaned up nicely.
- I am very impressed with the process and the high-quality work.
What Users Like The Least
- They charge roughly $150/hr per person, including loading and drive time.
- Poor communication.
- They probably charge everyone, and for much of the time one or more of the people were just standing around.
Recommended Reviews
On the bright side, they came out same day for emergency repairs.
On the downside:
(1) They charge roughly $150/hr per person, including loading and drive time (which they probably charge everyone), and for much of the time one or more of the people were just standing around (they sent 3 people out).
(2) Poor communication. After the emergency repairs, they told us they would come back to inspect and measure so they could write a proposal for more permanent repairs. They came back and, in addition to inspecting and measuring, did $1200 worth of work (well, probably not worth that much, but that's what they charged us). Since we're planning on getting the permanent repairs done, it seems silly to us to spend $1200 for a temporary fix, but they didn't ask us, they just did it. Afterwards, they admitted to poor communication but still insisted on charging us.
Everyone here is great to work with. The crew was polite, professional, did great work and cleaned up nicely. Due to many construction projects at our house, they were able to break our metal roof project into two parts, so that they could fix the leaky part now, and come back for the rest later. I am very impressed with the process and the high-quality work.
137 locals recently requested a quote
- 451 US-5, Dummerston, VT 05301
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
Frequently Asked Questions
1. Does the company offer free estimates?
No, Brattleboro Roofing & Sheet Metal Services, LLC does not offer free project estimates.
2. Are warranties offered by the company?
No, warranties are not offered by the company.
3. Does the company offer senior discounts?
No, they do not offer senior discounts.
4. How is the company overall rated?
The company holds an A+ rating from the Better Business Bureau (BBB). However, customer reviews indicate mixed experiences, with some expressing dissatisfaction regarding service quality and communication.
1. What services does the company offer?
The company specializes in various roofing systems, including metal roofing, shingles, slate roofing, and single-ply rubber membrane roofing. They provide services for residential, commercial, and industrial properties.
2. Are there any services the company does not offer?
The company does not offer free estimates, eco-friendly accreditations, senior discounts, emergency services, or warranties.
3. Does the company offer emergency services?
No, emergency services are not offered.
4. Does the company offer eco-friendly accreditations?
No, the company does not offer eco-friendly accreditations.
Companies Similar in Profile
