Bonded Roofing

Our home is a 1912 California bungalow with a detached 2 car garage.

Our experience with Bonded Roofing is 5 stars. Michael F. was our point of contact. Roof contracts are fixed price plus any additional wood repairs. Bonded Roofing documents each piece of wood repaired and provides in the contract a pricing sheet for each type of wood. The additional repairs were minimal as he initially anticipated, and the repairs were well documented so there was no guessing as to whether the repair was required.
We accepted the contract; they started work the next day and completed the work ahead of schedule. We had no problems for them to address. They cleaned up very well each day. Michael returned to do a final inspection with us before payment. We would gladly recommend this company.

Excellent company! Michael was very helpful and friendly. The prices are reasonable and the quality is great. Thank you so much!

Bonded did a great job. They were able to replace my roof and repaired damage sections. They were responsive, attentive and professional. The completed the job in 4 days and I will definitely use them again.

I had wonderful roof job by bonded roofing.
It was best estimate, and they sure finish on time as scheduled.
The job was very professional.
I highly recommend, and will hire them again.

hiro

Bonded Roofing did an excellent job replacing my roof. They were responsive, quick, clean and professional. The price was right and I highly recommend them for anyone needing a full replacement or repair.

I live in Torrance and have a Mansard Roof which is basically a flat roof. Not many roofing companies deal with flat roofs but Ed from Bonded Roofing came out in March and gave me a fair estimate to fix a portion of our roof which had several leaks due to all the rain. They were very busy because of the rain, but I was happy to get it done in 3 months. They came out on 06-12-23 and fixed my roof - they had to use the hot mop and tar and roof gravel since it is a flat roof. The roof looks great, and I don't anticipate any future problems.

Bonded roofing is one of the best roofing companies I have worked with. They are truly the Top Guns in the roofing business!

Office and Forman kept us informed throughout the whole process.
Fast and professional.
Highly recommend this company. I will use them again.
Job went smoothly and professionally from start to finish.

Glad to have you come help fix our roof and service another one of our properties roof. Thank you so much!

This organization is extremely thorough and helpful. They provided invaluable service and a quality product, and delivered on time. Their fee was very reasonable, and we came away completely satisfied with their work! I am thankful that we connected with Bonded Roofing!!

This review is long overdue. We had an issue with our roof back in late December when it rained like crazy to the point where our drywall caved in the corner of our living room with our old roof (a nightmare!). It was literally raining in our living room, during the holidays, at night... talk about bad timing. Larry was the only person that came out in the pouring rain and personally tarped the roof himself before clearing his busy schedule to ensure that we'd have a new roof. I would not hesitate to recommend Bonded roofing to friends that need work done.

I have been using Bonded for 20 years and there great. I am in real estate and also refer them to my clients.

We really liked Bonded Roofing's work. They know what they're doing and they are proud of their job. They are clean and really detained.
We are actually doing another job with them!

My experience far exceeded my expectations. Not only was the cost thousands of collars cheaper than other companies, but the workmanship was of the highest quality. They went out of their way to keep me informed about every aspect of the job. Needless to say, I am very pleased.

I've been a Bonded Roofing customer for over a decade, and they have consistently exceeded my expectations. I am a property manager for both commercial and residential properties. Bonded provides responsive service for every job from very large new roofs to the smallest repairs. It's rare to find a contractor that both does excellent work and that you can count on consistently to show up whenever you need them. I consider them an essential partner to our business.
Paul Turpanjian
New Spark Holdings

Larry and his crew were great. They completed my roof in the timeframe agreed on. Did a great job of cleaning up and the roof looks great. I wiyld recommend Bonded Roofing. They have already completed 4 roof that i know of in my neighborhood.

Knowledgeable and responsive. After one job was completed I gave them about 6 - 10 more, both for repairs and new roof installations.

Professional and reliable from start to finish. Whole crew was polite and they did a great job! I am very pleased.

Bonded Roofing is a solid company. They were recommended to me by my solar contractor and I'm so glad I went with them. The owner and his team did a fantastic job on my 30,000 square feet commercial building. The project was challenging since we needed to coordinate three objectives: redoing the roof, replacing platforms for freezing and cooling units and removing skylights to free up space for solar panels. The crew lead by Ed got moving fast starting from day one. They arrived at the break of morning and hauled into the evening. For two weeks they demoed, repaired, replaced and lastly, reroofed. The results-a clean brand new roof. I write this on December 28, 2020, where southern California was hit with a big storm and there's not a leak in the building. Job well done, Bonded Roofing. These guys are top notch. Couldn't ask for more, wouldn't go anywhere else.

Our townhouse complex unfortunately hired them to do a lot of repairs on our roof. They did a terrible job, numerous complaints from owners about leaks. The workers also left all their junk and repair left overs on the roof. Called the owner Gene numerous times for months, got the run around when I finally reached him. Sent pictures he requested and keep calling him for months and months, would not come out while under warranty to fix the shotty work. Finally called us back (going on now for two years) and gave us an estimate to repair. Asked why we should have to pay when we called for two years when it was under the warranty? No response back. Finally reached someone by the name of Mike who promised to get this resolved and would get back to me in a couple of days . . . well it's now been 3 weeks, 3 voice messages to Mike and no return call.

Bonded Roofing came in and took care of all of my parents needed repairs and upgrades on their newly purchased older home, including a new roof and all the vents that the home needed. They worked closely with them to find any other tasks that needed to get done to make their home ready for summer comfort, and it has been a complete success. Due to their professionalism, they got much more done than we thought we would be able to. I would be glad to have them take on any other large project that we might have.

Great services and very hardworking company! Happy with the results! We needed a repair on the roof and was having bad luck with other businesses, but Bonded Roofing was the best fit ⭐️⭐️⭐️⭐️⭐️

I was referred to Bonded Roofing by a general contractor associated with my husband. Bonded Roofing, owned by Gene Layton, and whose Field Supervisor is Ed, for some reason keeps saying they do not employ "Mike." I called the number of the company owned by Gene Layton, and the salesman I met is Michael Franco (business card uploaded). He introduces himself as, "Mike." Mike took my deposit. Mike brought sample shingles. Mike handled my questions.

I did get a re-roof on my residential property. I interviewed around fifteen roofing companies. At the end of a long process of taking bids, this one had the lowest by thousands of dollars. I trusted the referral because my husband trusted the judgement of his friend in the general contracting business.

My roof was done with a permit, and my city inspector came after the tear down and again after the shingles were installed. He signed the permit off both times without hesitation.

One star deduction is for the fact that the shingles my husband selected were out of stock, and hubby was disturbed that I had to select an alternate only after the roof was down to its decking (pictured), leaving me with a sense of urgency to make a choice without my hubby to chime in.

Also, we were told it would be about 3 or 4 days to complete, but waiting for the final permit was more time, and the clean up is still not finished. We are at day 27 from the start of tear off. We paid in full after the inspection permit was signed off, but some residue was left all around the perimeter of the roof on our cement walkways and the cement driveway. The German Shepherd was photographed before the roof was replaced, and it shows the cement was not stained before Bonded Roofing replaced my roof.

We purchased a new canopy because the contract stated that our A/C unit was OUR responsibility to protect. A new A/C unit sits below the roof, and we are so glad we covered it because the same residue on the cement is all over the new blue canopy (pictured).

Mike said he would send someone to clean that up. I will add to my post with "after" pictures when Bonded Roofing gets it cleaned up.

On December 26, 2019, it rained. We could hear the rain trickling down inside the load bearing interior wall of our living room. Ed showed up that day and fixed the flashing or whatever it was that was wrong. Hopefully, the roof will not leak again because we contracted with this roofer for a new roof in July, 2019 to stop a leak in another part of the house, not where this new leak started after the new roof was just installed.

Bonded Roofing just finished putting a roof on a commercial building for me and they did an excellent job. I had some low spots that always left a pond on the roof after a rain which would eventually leak. Gene came up with a solution by building up these areas so the water drains. The price was good and his crew got the job done very quickly.

Mike with Bonded Roofing was quick at visiting the property and that's the reason for the 2 stars but he was unreasonable with the quote. I needed to reseal 4 seams on a flat roof and my quote was $1,800. He was rushed and without a good foundation for the quote. I would not recommend him.
I had to edit my response and decreasing my review to one star because this company obviously employs someone by the name of MIKE because everyone is complaining about him. And if you call the 562 number advertised on google you will be connected to Mike. The owner seems to try to acknowledge the terrible service offered by Mike by declining that he even has an employee by that name. Not professional. FYI for anyone dealing with this company and/or with Mike.

If you have time to waste, Bonded is the Roofer for you. Called for an estimate on Thursday. Was told an estimator would call back later that day. The following Monday finally received a call. I had to correct him 3 times as he kept repeating back a different address than the one I had given. I explained the house belonged to my 95 Year old Mother and I was getting estimates on her behalf. An Appoint was made for the following Wednesday 10 am. I said I would meet him at the house at that time and requested he not bother my Mother reminding him again she has a hard time getting to the door and doesn't wake that early because she is 95 years old. While on my way to the house, 9:20 am I received a call saying he had stopped by the house, knocked on the door, woke my Mother up and got permission to do the measurements for the estimate. I asked why he did that as the appointment was for 10:00 am and had asked him not to bother My Mother. I said I would be there within 5 minutes. He said he had collected the information necessary and had left. He said within a couple of days he would email me the estimate. During our conversations on the phone he was just not very professional. Still have not received the estimate. I have contracted another roofing company that was capable of following simple instructions, was able to give an estimate immediately and thus far has been very professional .

As a follow up to the original review I finally received an estimate by email today. Maybe the old saying is true, perhaps the pen is mightier than...........................

Very impressed with their timely work! The supervisor would always answer whenever I called him and answer my questions appropriately. The roof was completely removed in one day and installed in another. The onsite workers were very professional and cleaned all the debris before leaving. Will definitely recommend to my friends and fameily !

Horrible customer service!!! Took many days to set up the initial appointment, then mike the sales man never showed up. I get a call to reschedule days later. I thought, "ok things-happen". "Things" kept happening. After I made payment to get my roof started, Mike never returned phone calls, and when he finally did, he was yelling at me... the customer... cause he was frustrated. When the supervisor finally came out (Ed), he stated he cannot complete what Mike had already promised. unfortunately after weeks of back and forth, I had to settle for something less appealing. Unfortunately another roofer will have complete the work. There is definitely no warranty in their word/ work. This is a horrible company, Mike does not return calls and over promises work. I have reported this company to the city and the BBB.

AVOID the STRESS AND HASSLE, I would definetly not recommend this roofing company.

Horrible service!!!! Mike (sales rep) will lie and over-promise things Ed (field supervisor) cannot do. After the contract was signed and we paid in full, Mike would not return calls, the job was half completed, and it took over a month, several phone calls and emails to get mike and Ed on scene. Even with them on the job site, the job was not completed. The owner never called or bothered to get involved. I have filed a complaint with the BBB and WARN TO AVOID THIS COMPANY!!!! HUGE SCAMMING COMPANY, THEIR EMPLOYEES WILL TRY TO DO JOBs ON THE SIDE FOR CHEAPER. DO NOT GIVE YOUR BUSINESS TO THESE PEOPLE!!!!