- 677 George Washington Way, Richland, WA 99352
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Slate Roof
Other roofing contractors nearby
| Roofing contractors in Richland, WA | ||||
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| Company | Rating | Reviews | License | Online estimate |
| Black Diamond Roofing | ★ 4.9 | 79 | — Not checked | No |
| Alpine Roofing | ★ 4.9 | 69 | ✓ Active | No |
| Eminent Roofing, Inc | ★ 5.0 | 60 | — Not checked | No |
| Renaissance Roofing | ★ 4.8 | 52 | — Not checked | No |
About the Business
What people say about “BN Covered Exteriors”?
The majority of customer feedback for BN Covered Exteriors is overwhelmingly positive, highlighting excellent customer service, efficient communication, and timely project completion. Customers consistently praise the professionalism and knowledge of the staff, who are readily available to address questions and concerns throughout the process. The company is noted for providing a smooth experience, from initial consultations to installation, with many expressing excitement about their home improvements. Overall, the positive experiences shared suggest a strong commitment to customer satisfaction and quality work.
What customers highlight
- The staff made sure to update us weekly on the status of our windows and they follow up after installation.
- Jorell and Jordan helped us through the whole process. They were easy to work with and accessible at all times.
- The process was easy and we actually got our windows installed sooner.
- They were very polite and respectful, doing a thorough inspection and leaving me with information for the future.
- BN Covered Exteriors has a great team!
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
Hunter Dixon came out have yes an estimate even though we just had the roof replaced we replaced it again because he is explained why our roof was not good was showing signs of failure that was to clearly able to see lifting and bubbling up. Highly recommend Hunter is the guy to call
Jorell and Jordan helped us through the whole process. They were easy to work with and accessible at all times. The whole process was fast and everything was done within weeks.
Hunter and Jordan explained the cons of our current windows and how new windows are needed for our very old home. The process was easy and we actually got our windows installed sooner. The staff made sure to update us weekly on the status of our windows and they follow up after installation. The installers were very professional as well.
My family and I have been needing a new roof on our home for many years, so we called BN Covered Exteriors. Jordan and Luke came out to our home and were so extremely helpful, got us a good deal, and made sure we knew what we were getting into. 5 out of 5, would absolutely call them for all of my future needs.
Brandon and crew were extra nice very professional. I asked Brandon to help me replace my old ac unit Iordered new one from Lowe’s Moses lake. Brandon kindly picked it up and had one of the crew set it up for me. They also rehung curtains vacuumed cat fur that was under sofa. Took extra things by to trash. I am a two strokes surviver and have no help formovingitemsthat are heavy. They all were very respectful of me and furniture covered thing with plastic wrap it was very hot day they stayed hydrated. It was nice that these young men listened to oldies music!
Jordan and Luke were absolutely wonderful, Explanations and details when answering our question were great, Can not wait to start our project!
Andy and Jordan were great company, they where very transparent about the condition of my home, I would recommend BN Covered Exteriors if you’re looking to remodel in the future!
Both guys were knowledgeable, finishing or continuing as needed during the pitch. Joshua was very open to our invasive pets, pushing through the presentation during being inspected! Jordan stepped in as needed for work calls Joshua accepted (and apologized for). If the replacement of the windows has this kind of service, this will easily be one of the best home improvement projects ever!
This was a great experience to learn about this product that will makes my house looks beautiful.
Joshua and Jorell are very experienced the product they sale. I am excited to get my new siding
My adventure with BN began when two delightful young men, Tyler and his partner, showed up at my door. Usually I send sales people packing immediately, but these two were so enthusiastic that I thought I better find out more. Before I knew it, I was visited byJoshua and Andy. I was very impressed.These men really know their business. They were able to answer every question I had, and fill in details for questions I didn’t know I had. They Inspected my house and gave me advice that made sense. I’m getting new windows! I got this far in the process only because of the four men that I’ve met so far. I am hoping that the installers are as knowledgeable and competent as Zack and Andy. Thank you, BN.
Jordan and Andy where very polite and respectful they did a thorough inspection and didn’t find anything wrong with my home, they where honest about the condition of my home and left me with information for the future!
BNs Jordan and Jorell were very pleasant and knowledable from start to finish! Made the process as easy as possible :)
Jorell and Jose were very professional during our initial meeting. They were very friendly and were knowledgeable when talking about there product.
Jorell and the BN Covered team were great to work with! I have new windows and a new roof!
Would recommend to anyone looking to do home exteriors project!
Hunter and Jose, the salespeople, were friendly and informative. They were readily available for questions throughout the process. The work was completed in 3 days and our roof looks fantastic! We finally even have good airflow into the attic
Had a really good conversation ersation with Hunter and Josh they were very open and honest about the cost and what needs done they are very courteous and helpful super excited to see the roof once its done
Gumaro was the absolute best to get our project done!! He was timely, and made sure he had the answers to our questions. BN Covered Exteriors, has a great team!
Luke and Hunter were very personable and knowledgeable in setting up our order. They worked with what best met our needs. Thank You!
Met with Josh today about new windows for my home. He was very good to work with. Very informative and knowledgeable. It's a go!
I had Andy and BN Covered Exteriors replace my roof, doors, and siding on my home and I can’t express enough how happy I am with my home after the projects were completed. They where extremely professional and provided excellent communication, I would highly recommend Andy and BN Covered for any projects you may plan on doing in the future!!!
Jordan was really thorough and helped us figure out what was best for us when we knew nothing about windows. Great people.
I really enjoyed my experience with Jose and Hunter today! They were really helpful and hopefully I will see more of them in the future. They got me excited about how my house could look!
We had a great experience talking to Jordan Stephen’s! Super friendly , informative and helpful. Providing us with all the knowledge and confidence we need to move forward with fixing up our windows. We look forward to working together soon !
The initial appointment with Jose and Jorell was incredible. They did a fantastic job looking over everything and gave us detailed explanations for every question we had and were more than willing to go in depth. They worked the scope of project and financial situation to match what we were able to do, and were very accommodating and not pushy. Our cats also loved Jose, and they always say you can trust the judgement of animals.
Today I started an entry door with a storm door project with Jordan, BN Covered Exteriors Inc, for my home. Jordan is very professional, knowledgeable and friendly. He has made my first step easy. Looking forward to step 2.
Jorell was very an honest well informed person. He showed me the issues with my home and was extremely helpful getting me what I needed. Thank you Jorell.
Andy and Josh provided a thorough explanation of the process for having new windows installed for my house. They also provided information on the product, I was Impressed with the quality of these windows.
Replacing roof and windows. They worked with us and gave us something we could afford. Thanks to Hunter and Jose.
Luke and Jorell came and hooked us up with a great deal on siding for our house. They are super nice and explain everything.
Jordan and Hunter were great, installation was very professional and went smooth, windows look great and happy with the product.
Jorell was easy to talk to. He explained things that would be going on.In a way that I would understand.. I would spread the woad how great the company is.
Jordan and Hunter where so awesome and the info they gave so the best. They where easy to talk to and very friendly.
Gum and Andy were very helpful and efficient in their time. Great working with. Happy for the time in my home
Luke and Jorell were very intelligent on what they were talking about. They spent time explaining everything that they would do; and how everything was going to be done. They took the extra time and looked at our windows and explained everything that was wrong with them. They treated us with respect and wasn’t pushy on getting money for the company. They spent time talking about themselves and talked about sports. This company is not like other companies that we dealt with in the past. Yes we decided to go with them on getting our new roof. I would recommend anyone that is looking for a new roof windows gutters or even siding to give them a call
The Jordans were very polite and full of all the information my husband and I needed! Enjoyed the conversations and experience of meeting them and learning about the company. Look forward to the project!
Very patient reps that made sure we understood all the options. They helped us get the best price and worked with us financially. The ProVia windows are high quality both in look & in function. Well worth the investment.
Hunter and jorell came through and did a good job of explaining all work that needs to be done and takes you through the process step by step.
Andy was great at explaining everything to us when we started the process of getting new windows. The installation team was so friendly and knowledgeable. We have worked with other installation companies and BN Covered Exteriors is hands down the best we have worked with. Thanks for such a wonderful experience! We LOVE our new windows and will share this with our friends and family. So happy that we upgraded! Love that we can open the windows from the top or bottom. Fancy!
I would like to thank Jo and Jorell for coming and giving me an inspection for my home. I am super excited to get my gutters installed!
My gutters have been installed and they look really good! I would recommend BN Covered Exteriors to anyone!
The process was great. Jorell and Jose did a great job explaining the process. Was very friendly and informative. The installation wasn't a problem and was done well!! I recommend BN Covered Exteriors.
Jorell came through and gave a very detailed and thorough inspection. Appreciated his communication and the company helps you out with whatever you need. I've been communicated with Jorell prior to installation with questions and he's been nothing but helpful!
Update: After installation I can't help but be pleased. Gutters came out looking great and it only took about an hour and a half to install. Very professional and efficient.
Had an appointment today with Jorrel BN and have nothing but good things to say. Super nice, talked about more than just the roof, he got us lunch was like having a friend over. Not pushy like some reps are. Being that the home owner is in a fixed income, there were what felt like a million questions to ask, he answered everything for us
Window project underway but nothing ordered yet! We're looking forward to see our finished product in a few months. Our initial consult with Hunter and Jorell was great! Very personable and knowledgeable.
Jorell came by to give his assessment of what jobs/upgrades to do on our house. He was great at talking us through some of the issues on our house and recommendations without being pushy. Great learning experience.
Jorell was super easy to work with and very thorough with his inspections. Zach was flexible on when the project was started. Guys showed up when they said they would. Project was completed in two days and the roof looks amazing. Would definitely work with this company again.
Jordan presented a really good proposal on our future pergola and really worked around our budget to receive what we wanted.
We had a wonderful experience with the installation of 3 windows. Jorell was great in helping us understand the process as well as no pressure and let us decide what we wanted to do with installing windows in stages.
Had a great experience down to earth team, not pushy at all, willing to go the extra mile, everything goes as they say it will no surprises. Definitely recommended them. I had 4 windows put in they look great! Jose and Jorell were a great help and fun to work with.
PN covering has done a fantastic job on a remodel we teamed up to remodel really good product and the siding looks amazing looks a different house now with new roof too. Great job. Idk and his team
My husband and I were looking into having our windows replaced and wasn't sure about how the process worked. We contacted a couple of companies to get an estimate and decided to go with BN Covered Exteriors.
Josh came out to explain everything and was a great help in making our decision. He was very easy to work with and very knowledgeable about the windows, with the samples he had and how they were made was very important to us knowing you're getting a product that's worth the price. Josh worked with us and our situation, he was very understanding even though at this time we could only get half of the windows now and will get the others at a later date we didn't feel pressured into buying all of the windows which we appreciated. I can't wait to get the windows installed and am looking forward to working with Josh again. So if you're in the market to get new windows and are not sure where to go we highly recommend BN Covered Exteriors and ask for Josh, he was amazing.
Hunter and Andy were very knowledgeable and helpful with making my decision to get a new patios cover. Great guys to work with, thank you guys.
We were impressed with the knowledge and professionalism of Josh and Jorell during presentations.
Can’t wait to see the finished product.
Jorell and Jose were very nice and very helpful.
We really liked the style of the windows and we are excited to get them Installed!
Jordan and Jorell were very nice. Personable and knowledgeable. They were very patient while we went through the door options and made our decision.
Our new doors were installed last week and we love them! They look beautiful! And the front door lets in so much light which is a nice change and the sliding glass door is such good quality! Miguel got both of them installed in one day which is nice compared to what we’ve experienced with other contractors. We would definitely recommend BN Covered Exteriors!
Hunter and Jose did a great job explaining their services. Great conversations during the walk through. Both delivered on explaining the product. Excited to move forward.
Nice people to work with....professional job on my roof. Jorell and Josh were very helpful on making my decision on picking them for the roofing
Great presentation, Josh and Jorell addressed every question we had. We are so looking forward to new windows, and gutters. They are far supt to what we have had
We can’t say enough great things about BN covered they were prompted with their work, keeping us updated on the progress of our door, when we ran into an issue with communication they fixed it and we had no complaints after. Our roof and back door was done by them and we love their work!!! Our front door will be done next with them. It’s like working with family! American made door and material was a huge win for us! Thank you, Zach (project management)Hunter (sales management) Jordan and Brandon for seeing this work through. Hands down great company!!!
The team at BN Exteriors were professional, prompt and efficient and did a wonderful job at roofing my garage. The salesman, Josh Gahl, was very knowledgeable and answered all my questions, and provided a detailed itinerary as to what to expect. I highly recommend BN Exteriors.
Jordan and Jorell great people and great service,going to have gutters installed soon I have had good service with this company in the past can't wait to see the gutter
Jordan and Jorell were amazing, friendly, and honest. They took the time to explain everything, walk through all our questions. Highly recommend them and their company.
Jordan and Jose came out and did not make me feel pressured to buy anything. They took the time to understand my needs and help me find the right product for me. I can tell it is not just about the sale to these guys. As soon as I'm ready to get this project going this is who I am calling.
Jordan and Hunter were professional and knowledgeable in regards to new windows for our home. They were friendly and easy to work with and answered all the questions we had. We appreciate their expertise and understanding of what would work best for our home and budget.
Excellent service and quality! Willing to work around a busy schedule and when the materials were ready it was done in a timely and professional fashion. Very happy with the quality of service as well as the new windows and siding.
I have to admit that I was skeptical at first. I had no intentions of doing any home renovations at this time. Hunter and Jose change my mind rather quickly. They showed they were experienced and really great people as well. By the end of the long but entertaining session, I didn't hesitate in saying yes to proceeding. I am looking forward to continuing this process.
Joshua and Hunter were amazing. Felt very comfortable they explained everything extremely well. Really looking forward to my new Triple Pane Window, Door, and Gutters.
Would highly recommend calling this company and having Joshua and Hunter out to help you!!!
Hunter and Jordan were fantastic. They inspected my house for new siding and identified roofing issues on my older home. They presented me with several options and price points and we chose the best solution for my house. I am excited to see the completed project. Very professional so easy to work with. Thank you Hunter and Jordan!
Josh & Hunter were awesome. They worked with my mom's budget and were extremely helpful with all of the questions she had. They walked her through every step of the process with such patience. I'm excited to see the final outcome of the window installation. Thank you to both of them for making this such a stress free/no pressure type of experience.
Hunter and Jorell knew just about everything there is to know about roofs they helped me identify what was going on with my roof and why it looked the way it does and helped me with a permanent solution. Would absolutely recommend to anyone i know :).
Their sales and inspection team was wonderful. We haven't gotten a roof yet but I can not say enough good things about my experience with them so far. I was extremely nervous about getting bids on my roof and dealing with pushy sales people. This appointment was more like a conversation with friends who know a lot about roofing and I didn't feel pushed towards a decision at all. I really appreciate it. Thanks José and Jordan
After browsing many other options around the Tri-Cities, I’ll always recommend BN Covered to anyone that is looking for any home exterior improvements.
Staff is very helpful and informative to questions and any concerns I may have.
Joe and Andy were AWESOME. And they are helping me get a new roof.
Edited: My new roof is so nice. I absolutely love it. The employees were fast and efficient. Also, they were respectful, friendly, and approachable.
From start to finish it was AMAZING. highly recommend!
Terrible company to work with and for. Shady businessmen who spilt from a shady company (Now remodeling). Terrible management and this company takes advantage of their customers through ridiculously low cost of labor and materials with a HUGE profit margin. They make people think they’re getting a great deal through classic sales tactics.
Edit. Anyone curious to see PROOF or with inquiries may reach out to me on my facebook.
This experience was great! Joshua and Andy were very informational and understanding. We could not afford their price so we looked around for someone else to do our roof.