Logo of Black Diamond Roofing

Black Diamond Roofing

  • 2418 Garlick Blvd, Richland, WA 99354
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Black Diamond Roofing, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Richland, Washington, and surrounding areas. Our comprehensive range of services includes roof inspection, roof coating, waterproofing, gutter installation, and repair for leaks and water damage. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. We are recognized for our organized approach and consistent quality of work.

Our commitment to attention to detail and reliability means that clients can trust us to deliver durable results that provide long-term value. Whether addressing a critical roof issue or enhancing a property with our painting services, we coordinate every aspect of the project to ensure thorough completion and customer satisfaction.

What people say about “Black Diamond Roofing”?

Overall, customer feedback for Black Diamond Roofing is overwhelmingly positive, with many reviews highlighting their excellent customer service, quality workmanship, and effective communication. Clients appreciate the responsiveness and professionalism of the team throughout the roofing process, often citing the thoroughness and honesty of estimators like Andrew and Aaron. The timely delivery of services and the quality of the finished work receive consistent praise. However, there is a notable negative review that raises concerns about inadequate repairs and poor customer service response, which detracts from an otherwise strong reputation.

What Users Like The Most
  • The team also replaced some damaged siding and installed new lights.
  • They were highly responsive, kind, and patient with many questions.
  • Black Diamond's stood out for a good price for quality work.
  • Highly recommend, was prompt for roof repair and cleaned up our yard.
  • Their crews are skilled and efficient.
What Users Like The Least
  • Black Diamond's repair was inadequate for the performance of the work.
  • After nearly 2 months of attempting to get on the schedule, the service was delayed.
  • Shame on us for not inspecting the work thoroughly before we paid.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 79 reviews
5 stars
4 stars
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Show first:
Scott Harder
Jul 18, 2025

Having many contractors submitting bids, we went with Black Diamond Roofing, GAF's Elite package. The 4 other contractors came in with higher bids with warranties that were inferior. Also, no offense, had only been in business for just 3 years on average. Black Diamond's been around for 20 plus years.
These were just some of the factors for sure. The main reason was GAF guaranteed their product for a 50 year non-prorated TRANSFERABLE material warranty and 25 year workmanship warranty and an unlimited wind warranty. Black Diamond is a top notch company, kind of a throw back type company. Customer service (Aaron) was top notch. The crew was really clean and considerate. These type of attributes are really rare now a days. Again, we would definitely recommend Black Diamond!

Beth Olsen
Jun 2, 2025

Black Diamond Roofing saved us from disaster when we discovered a leak in our roof this past winter. Their professionalism and quality workmanship in the roofing project caused us to reach out to them again to paint our house. In addition to painting the house, the team also replaced some damaged siding and installed new lights. Our house has never looked so good! We highly recommend them!

valerie smith
May 31, 2025

These guys were amazing. They were highly responsive, kind, and patient with me throughout the process and many questions I had about the process. I would use them again a heartbeat!

David Law
May 30, 2025

We needed a new roof with improved ventilation to our attic. Of all the quotes we received, Black Diamond's stood out. It was a good price for quality work, and Jake (Estimator) was friendly and took his time going over everything. The roof replacement took two days, and the roofing crew was polite and efficient. Our neighbors have already complimented us on how great our new roof looks!

Steve Peters
May 28, 2025

I recently had Black Diamond Roofing (BDR) repair an area on my roof were shingles had come loose and blown away due to very strong winds leaving my roof exposed. Once I reached out to BDR, Aaron promptly came out to view my damage and offered an estimate. Aaron was professional, friendly, upfront with costs, and detailed regarding the work. He even found rusty nails the previous roofing company left and brought a hand full down from my roof. I was super impressed with the customer service I received and I was scheduled within 2 weeks. Today the area on my roof, including some areas that needed to be fixed to the roof better was completed and it looks amazing!! I will no doubt call BDR in the future for all my roofing needs and always recommend their services. Two thumbs up & 5 for an outstanding experience, and quality work with a guaranteed!!!

Michael Schwartz
Apr 28, 2025

Black Diamond Roofing did a fantastic job replacing my 26 year old roof. They were hear on time, friendly and cleanup was great. I would totally recommend them.

Comingatyalive
Apr 25, 2025

Andrew with Black Diamond Roofing is a pleasure to work with. His honest, no frills approach to finding the best solution for our roofing needs was refreshing and made our decision easy when choosing a contractor for our roofing project.

Colleen Lyle
Apr 24, 2025

Excellent customer service. Was prompt for roof repair and cleaned up our yard when job was done. Pricing was below any other bid we obtained, and the finished roof is great! Highly recommend- and already have!!

Kris Houston
Apr 24, 2025

Rest assured, if you hire Black Diamond to do roof related work, you're hiring the one of the best in the business. I'm proud to say as a 40+ year realtor in the TriCities, I was one of the first to use Josh's services when he was just a young guy with a truck! I'm equally proud to say it's been a pleasure seeing his growth and successes.... like watching your child grow up to be a great human. Always hardworking, responsive and honest. Do your yourself a favor and give Josh a call!!!

Matt Gailan
Apr 23, 2025

Andrew is awesome. He is very professional and extremely personable. He will go to any length for his customers. Would definitely recommend!

Carisa Meeker
Apr 23, 2025

If you’re in the market for a new roof and want to be charmed into signing a contract faster than you can say “shingles,” look no further than Drew. He’s not just a roofing salesman—he’s a roof whisperer. I didn’t know I needed a new roof until Drew casually pointed out that mine was “basically holding on for dear life.” Thanks, Drew.

In all seriousness, he’s the guy you want if you like honesty (with a side of sass), knowledge (he actually knows what he’s talking about—annoying, right?), and customer service that makes you feel like you’re the only house on the block. He’ll talk roofs, warranties, and weather patterns like it’s his favorite rom-com.

10/10 would recommend—just make sure you’ve got time for a long chat, a few jokes, and a crash course in roofing science.

Natalie Garland
Apr 23, 2025

Andrew is top tier level service and knowledge. He will take time to explain things and is prompt and kind in his communication. 10/10 would recommend!

Alysia R Arsanto
Apr 23, 2025

I highly recommend Andrew with Black Diamond Roofing. Andrew has a strong work ethic, with excellent communication skills. Andrew embraces continuous learning, he is organized and does a great job of building relationships with his customers and the staff he works with. Andrew is efficient and you can depend on him for your roofing needs.

Kyle Edwards
Apr 23, 2025

I highly recommend Black Diamond Roofing. We worked with Andrew and couldn't be happier. Great price and even better work.

Walter Kinney
Apr 15, 2025

They made the whole process start to finish very easy. Got the work done quickly and professionally. Quality work and service from a high quality company. Would definitely recommend!

Joseph Key
Apr 11, 2025

Black Diamond was great to work with! They provided a high quality product at a decent price. Their crews are skilled and efficient. I would recommend them to anyone in the Tri-Cities area and beyond.

Scott Livingston
Apr 8, 2025

Roof was done on time , on budget and done correctly . Our new roof is absolutely beautiful and of the highest quality materials .
Highly recommend Black Diamond Roofing for sure !!!

Geoff Schramm
Mar 19, 2025

It’s a difficult experience to lose a portion of your roof to the winds here in our area, especially the day after Christmas. What was made a difference was the attention and service Andrew, our estimator, gave us. It was a bit of time before weather allowed for the job to start, and he stayed in close contact the whole time helping us manage the process. When the job began, the lead of the crew who we affectionately called “other Andrew”, was just as fantastic. They communicated well with us and did an exceptional job in a short time. Josh, Black Diamonds owner, and everyone on his team exceeded our expectations. It was evident they live their values. Based on their service and final product, we would absolutely recommend Black Diamond.

Jamie R
Mar 11, 2025

Aaron with Black Diamond has been incredible. My family member has had ongoing roof issues and Aaron has gone above and beyond every step of the way. His communication, hard work, and troubleshooting/support provides top level customer service. Thanks Aaron!!

Not yourbusiness
Mar 10, 2025

I normally don't bother wasting my time writing up a negative review of a product or business, but Black Diamond's repair was inadequate for the performance of the work and the customer service response. After nearly 2 months of attempting to get on the schedule (quoted in October 2024, worked in December 2024), we had Black Diamond remove a deck on top of a flat membrane roof, install new flashing to fix a leak near the walls, as well as perform an inspection of the roofing material before re-installation of the deck. Shame on us for not inspecting the work thoroughly before we paid (lesson learned), after it rained a couple weeks later we called to tell them that their repair was unsatisfactory, their solution was a quote for a similar amount to replace the roofing and decking (supposedly in "satisfactory shape" only 1 month prior). Not only was the roofing visibly in poor condition, but they left garbage like old screws in the gutters, there are unsealed penetrations in the roofing for water to percolate through from the old deck screw holes, and the newly installed flashing wasn't sealed well (see the image of the massive gaps in their glue job). I would never recommend them to anyone I know, if you're satisfied with their work ours must've been an extraordinary case, but from our personal interactions with the company they were unacceptable.

Christine Cronkhite
Feb 24, 2025

They sent Jake out quickly when we realized we had a leak in our roof and he diagnosed the problem and remedied that day . Awesome service , great personality… highly recommend.

Shaun W
Dec 19, 2024

I contacted Black Diamond Roofing regarding doing a full roof replacement since my current roof was over 28 years old. Jake came out quickly and did a thorough estimate, explained the different packages and then I went to meet up with Josh at their office in Richland Washington. Everything in the estimate described exactly what they were going to do and then we picked a color that would look good on my house. They were able to schedule me in and get the full roof replacement done right before we had three straight days of rain! I was so very thankful for their hard work and absolutely fantastic quality. Would highly recommend to any of my friends or family, these guys are professional, efficient and have very good pricing. Thank you again Josh and Jake!

Deanna K
Nov 13, 2024

Black Diamond is a stellar company. Professional, personable, and efficient. Our roof is beautiful. A pleasure to work with, from estimate to finish. I absolutely recommend.

Mary Dudley
Nov 11, 2024

Roof work was FABULOUS. My brother said it was great, so if you knew my brother, that probably the best review in the last 15 years. Aaron was wonderful, very professional, and VERY helpful to me!

Becca Johnson
Oct 2, 2024

Josh and all the crew at Black Diamond Roofing were so great to work with and did such a fantastic job replacing our roof! They had it completed in one day and did an amazing job cleaning up afterwards! We had such a great experience and we were so impressed with how professional, efficient and friendly Josh and all the crew at Black Diamond were! We would highly recommend them to anyone!

Pam Swarner
Sep 13, 2024

Had a new roof put on my home. I went with Black Diamond. What a wonderful experience, sometime older people can be taken advantage of as well as a widow. The salesman was absolutely wonderful, a shout out to Aaron. And the people that did the roof were very professional and hard workers. My son’s dog got loose. Three of them went and got her for me! Above and beyond the call of duty. Thank you, Black diamond. I love my new roof! 

Dee Kay
Aug 21, 2024

We had Black Diamond Roofing replace our roof, siding and paint; definitely a one stop shop. Originally we were looking to replace our roof and had 5 contractors give us estimates. After we got the roof estimates we decided to replace the siding as well. We chose Black Diamond Roofing mainly because they were certified installers for the roofing and siding material. Having certifications is one thing but being able to deliver superior skills and prove the certifications is another. That’s exactly the quality of workmanship we got. The work got done in a week of temperatures that were 105-110. It didn’t deter them at all. It was business as usual for this group of quality craftsmen. The work was orchestrated by a very dedicated and talented foreman that worked hard himself and kept a close eye on all the workers. He was also available to talk with us to give us status updates and answer any questions we had. The foreman was also the painter and he did a beautiful job on our home. Even the owner of Black Diamond Roofing was at the job site a few times checking on the project. They all worked on our home like it was their own. I appreciate the professionalism and urgency they all gave our project. The before and after pictures of our home are strikingly different and we couldn’t be happier. I would highly recommend Black Diamond Roofing.

Dawn S
Aug 13, 2024

Wow! Amazing experience. We’re in the midst of a relocation and were in the process of listing our property for sale using a relocation services company. The company performed a home inspection and found several of our attic vents / exhaust vents were cracking, along with some exposed and no longer sealed attachment hardware. The company required these items be repaired in order to move forward, and we were given a deadline to have it completed.

After some searching and review-reading I decided to contact Black Diamond Roofing. They were able to get us scheduled the next day for an estimate.

Enter Aaron, an estimator with Black Diamond. He looked over the necessary repairs, provided an estimate quickly, and got us on the schedule for the repairs. As it turned out, they were able to get to our job even sooner than scheduled! Aaron was awesome to work with, great communication with everything and took some extra steps needed for documentation to provide to our relocation company. Martine and his roofing crew showed up early (again with great communication) and work was completed in a snap. They policed the work area afterwards and there wasn’t a sign they had been there - other than shiny new metal vents.

Can’t recommend them enough.

Jeannie French
Jul 30, 2024

We had a fabulous experience with Black Diamond Roofing Company! We were replacing old cedar shakes and were dreading the mess it would make. The whole job took 2 days and we were very happy with their professionalism and expertise. And we were left with a beautiful new roof and nothing to clean up when they were finished! We highly recommend!!

Lauren Buck
Jul 25, 2024

In these times of higher prices and sloppy work, it is nice to have a company that does what they say and delivers on what they promised. The crews were hard working and professional overall. I have asked many questions and got many satisfactory answers. Some of the replies went above what I expected making the results even more workable overall. In conclusion, I recommend Black Diamond Roofing to do the job right at a cost that is very reasonable. It was the best experience that I have had in a long time. Give them a try, you won’t regret it.

Lauren Buck

george canuel
Jul 21, 2024

They gave me an estimate with 3 options and Andrew and Josh are very nice people to work with. The crew are all pro and certified in roof installation and 100% cleanup my yard and my neighbors. I highly recommend Black Diamond Roofing

Bobby Putnam
Jul 19, 2024

These guys are awesome!! Needed just a few shingles replaced.They were out the next day looks great Top Notch Thank you....

Ryan
Jul 13, 2024

Came out, quickly tore off the few layers off the roof, had the new shingles on by the end of day. Josh gave updates throughout the process. Was cleaner than most roofing jobs I've seen.

Been about two years and haven't had any issues with the roof, so quick and quality work.

Michael Lukson
Jun 23, 2024

We had them come out and bird proof our solar panels. I had a serious nesting issue with my panel situation. After installing when one of the sides started coming undone they came back to fix. Not only resealing both panel sections they assisted in cleaning out the panel areas. They did a great job and I can't recommend enough.

Rebekah Krieg
Jun 22, 2024

We called Black Diamond for some assistance finding materials to use for a demonstration project for a homeless shelter. They were so kind and helpful. Great people who clearly care about our community!

Kendra Stoneking
Jun 17, 2024

Very nicely done. They helped us find financing and did a beautiful job. The crew was great. They all got along well together. It was nice to hear laughter while doing such a difficult job (we had a shake roof from the late 70's, ugh.) I would recommend them to anyone looking to replace a roof.

JON PATTERSON
Jun 1, 2024

Very pleased with my new roof and how quickly they replaced it. Their team went above and beyond in many unexpected ways. Highly recommend!

I Tiksutbek
May 23, 2024

We needed to redo our roofing because our old roof was approaching its end of life. Our search and references from our friends showed that Black Diamond Roofing has very good reputation and that they do a great job.

When we contacted Black Diamond for an estimate, their sales representative, Aaron came in promptly, inspected the old roof and explained the various roofing options and then sent us an estimate. The estimate was reasonable, and we chose GAF Timberline HDZ shingles for roof with 50 year material and 10 year workmanship warranty.

On the roofing day, five workers arrived at our place and set to work. They were apparently well-trained and were safety conscious because they all wore harnesses when they were on top of the roof. They worked diligently, first stripping the old roof off that took half a day, and for rest of day they went ahead lay the new roofing.

After the roofing was completed, the workers diligently cleaned up all scraps of old shingles around the property and using a magnet also collected stray roofing nails. When the job was finished, Josh, the owner of the company, inspected the finished roof to make sure the job had been done appropriately.

Overall, Black Diamond Roofing is a very dependable company, and their roofing work is above par at reasonable cost. We highly recommend this well-established local company roofing work.

Doug Wadsworth
May 9, 2024

Andrew is great, very friendly and prompt. He came by to give me an estimate for a roof leak. He jumped on the roof found the hole, and told me how I could fix it myself, since it was a simple one. So he saved me quite a bit of money. If I have a big roof issue in the future, i will hire him!

Sharon Burnett Engles
Apr 26, 2024

Crew showed up on time and started by putting tarps on all sides of the house to catch any debris that might fall. The roof was completed in a day and half. Crew used magnets to sweep around the house after they removed the tarps. Great job and polite crew members. Thanks Black Diamond Roofing. We'll highly recommend you.

April Wallace
Apr 25, 2024

Black Diamond is an amazing company to work with. Every single one of the employees is personable, helpful, and knowledgeable. They completed a full roof replacement with all boards within 3 days, kept our house as clean as they found it, and provided us with the ultimate piece of mind. My husband and I are more than pleased and would recommend them to all of our close friends!

Colt Wallace
Apr 25, 2024

All around great job. My wife and I bought our first home with an absolutely disaster of a roof. They came out and got the job efficiently and cleanly. It is nice to have the peace of mind to have a quality roof over our head every night. thank you Black Diamond roofing!

Rog Haf
Mar 29, 2024

Aaron was out & gave us an estimate to repair wind damage to shingles on our roof. He was very professional, honest & courteous. I would recommend Black Diamond to anyone who needs roof work done. Will call them again when we need roof repairs or replacement.

Ted Hansen
Mar 25, 2024

I have to say that Jason and his crew did a wonderful job on this project. The entire team were hard working, efficient and polite.......and most important to me, safe. They resourced and installed the flashing / siding on my dormers very professinally, without incident. Thanks for the great work.
Ted H.

Keith Roge
Mar 18, 2024

This crew sets the “Excellent Bar,” where it should be! You name the job and they excelled. Showed up on time, went to work with crew focused, on task and got it done! After the beautiful roof was installed, I really appreciated how they cleaned up the place!
Dont want to forget Isabella, their secretary that was so helpful too
You won’t go wrong using BLACK DIAMOND ROOFING!

Anna Lipinski
Mar 16, 2024

We hired Black Diamond to do a small roof repair after several high wind storms blew off some shingles. We originally used another company whose repairs did not hold with subsequent storms, but Black Diamond's repair has held for over a year. We recently found some additional missing shingles and they were able to fit the repair into their schedule the next day! We appreciated their quick response.

dark side
Mar 2, 2024

Great guy's, easy to work with did a fantastic job. Would refer them to anyone a know, like dealing with family

Anthony Rodriguez
Feb 21, 2024

Josh is a very thoughtful minded owner. Kept us in the know, scheduled a crew, stepped up to the plate after the weather cleared. A two day window of professionals showed up Monday morning. Demo and prep work completed day one.
Tuesday roofing materials showed up and the gunslingers got it done. By the end of the day two, the crew had done a great job finished and cleaned up after themselves. Impressive and highly recommend these guys.
Two days later insulation crew cleared up old material. They came back the next day and blew in new insulation. A pleasure working with the Black Diamond Crew. Thank you for doing a great Job! Kristen and Anthony.

MaryAnne R
Feb 20, 2024

Andrew from Black Diamond Roofing is awesome to deal with. He scheduled my roof to be replaced as soon as he could fit me in, which was a relief since some shingles were missing and the amount of rain we have been having was a very real concern. The guys that did the roofing were so nice and got the job done in one day. I would highly recommended Black Diamond for any roofing needs. They highly deserve the “Best roofing company in the Tri-Cities” award! MaryAnne R.

Phil George
Feb 15, 2024

Jake was very open to all our questions when we were considering what to do, he was patient and explained all the options available to us. The crew did a beautiful job on the roof, I have had a number of people stop by and say what a beautiful job they did They did not cut any corners, the crew was very responsive and thorough in the clean up. They communicated very well with us throughout. All in all, it was a very positive experience.

Jennifer B
Jan 10, 2024

These guys are amazing! I had an active leaking roof that I had another company "fix." After a few days my roof was still leaking from all the rain in the tri cities... so I called Black Diamond Roofing in hopes they could figure it out. Needless to say, I should have called Black Diamond Roofing first! They showed up on time at the scheduled day/time that they promised too (the other company no-showed me several times). Their roof estimator provided me with in-depth details about what the problem was with my roof and provided a very reasonable estimate. I was put on a urgent list for repairs due to the active damage (leaking water into my house). They had a crew come out and fix everything asap. Very professional, amazing communication with their customers.... and most importantly, I have NO MORE leaking roof! Thanks again Josh/Jake!

Jake Ryan
Jan 6, 2024

We live all the way over in Montana, and were needing a new roof before having solar panels installed on the roof, and our solar provider contracted out with Black Diamond. We were very impressed with their professionalism and overall workmanship over the few days they were working on our roof. The crew was super nice, hard working, and very thorough in their work from the first roof access to the last bit of cleanup—and this was in the first week of January, so not the ideal roofing season, either. Our roofline is super close to our neighbors, and the BD crew was very considerate of our neighbors in the process, and that’s something we were grateful for. The crew was even able to disassemble and dispose of two long-unused & needless chimneys that were a major leak hazard. Our only regret was that we missed them ringing our doorbell when they finished up, and we weren’t able to tell them bye. Even though we didn’t interact with them much—that was mostly our solar providers—I would highly recommend Black Diamond, they provided a fantastic experience from start to finish.

Jessica Orozco
Dec 22, 2023

Thank you for the amazing roof, prompt service. And a special thanks to your crew and office team. And especially to Josh for helping my family. 10 out 0f 10 I recommend Black Diamond to everyone.

Paloma Moreno
Dec 14, 2023

This company has the greatest staff(bilingual ) and service, Jeremy and Josh saved us from all contractors that didn’t meet the requirements for our roof installation!!! We are so thankful!!! Five star isn’t enough… we would definitely put a 10, also they drove almost 23 hrs to get the job done!!!

John Dodge
Oct 19, 2023

in today’s world, it is very rare to get the level of customer service, character and integrity shown to me by Jeremy and Black Diamond. They were here to fix the damage done by another vendor and exceeded or I should say far exceeded all of my expectations. They went the extra mile at every turn. I have projects that need to be done in the future and they will be my first and I repeat only call tremendous job guys. We are so happy you now have a customer for life five stars is not enough I’d give you 5000 if they would let me. if you have a project that needs to be done exactly the way they say they’re going to do it. Do not hesitate to call Black Diamond today once again from our household thank you so much for far exceeded our expectations!!!!

Sundy Oltjenbruns
Sep 30, 2023

Black Diamond roofing did a fantastic job on my roof, my roof is now the talk of the neighborhood! Due to the windstorm around November of 2022 in West Richland, I needed a new roof. I wanted a specific style shingle rated for hurricane style wind loads from GAF. I Looked up on the GAF website and only Black Diamond roofing was certified to install it in Richland. Gave them a call and they installed a beautiful new roof with quality workmanship. No messes to be found on any day they worked on it. Quality at its best! Highly recommended!

Eli Allen
Aug 23, 2023

Highly recommend. Josh and co are invested in choosing the right materials, the right method, and will stand by their work. They were not the cheapest bid we got but their high level certifications and stated commitment to satisfaction reassured me that I would not be stuck with a hack job and ghosted by the less expensive offerings.

Sure enough, I needed a couple areas re-finished after the installation to meet my needs and Josh made the process completely painless. Special shout out to foreman Oscar who did before and after walkthroughs with me to make sure my concerns were properly addressed.

One thing to be aware of if you are doing work that involves your gutters being taken off: they do not re-install gutters by default so either ask for it to be included in the quote or have a plan for replacement afterwards.

Denise Stafford
Aug 23, 2023

What a great company to work with! Great quality in their products at a great price. They were very responsive and explained what they were doing. I would recommend them to anyone.

Betty Palmer
Aug 19, 2023

I had good experiences all the way from the initial contact to coming home to a new roof (done in 1 day including clean-up). The emails, texts, phone conversation & single shop visit were easy & efficient. They were also willing to remove annoying false dormers & I like the color Josh suggested. I gladly recommend Black Diamond Roofing.

Jeremy Staab
Aug 17, 2023

Black Diamond roofing did our West Richland home this month. They were great, professional, on-time, and did a great job. Tear out to replacement in one day! The new roof looks great and they did a good job of removing all debris. They even came back and did a second pass with magnets for nail removal. Good job team.!

Len Habel
Aug 11, 2023

Our new roof was the quality we expected. The crew worked hard, were responsive to questions, and did a great job cleaning up. Our neighbors even commented what a great job they did. Would recommend!

Heather Ramey
Jun 22, 2023

Roof looks amazing, loved the color and lines of roof. It breathed life back into my house that had a severely aging roof. Daughter was happy they protected her tomatoes while they did the job!

Christine Sumner
Jun 1, 2023

These guys did a wonderful job. Very Profesional and only took two days from start to finish. They cleaned their worksite up prior to leaving the residence every time and were very responsive to any requests. I would recommend paying the extra just to have such wonderful and courteous service. Thank you so much.

Sophia Stachofsky
May 27, 2023

Wow! This business will come highly recommended from me! Today I had a roof removal/replacement and they did the job very quickly, and left my patios cleaner than before they arrived for the job. I’m very impressed with the work that was done, and how nicely the work was done! My roof looks amazing and they replaced the vents as well. I am extremely satisfied with this business from the estimate with Andrew, to the new roof. Very professional business, very nice quality materials, and very impressed with the quality and hard work that was put into the job. Nice job, crew! And, the cleaned out rain gutters was a plus I very much appreciated and was so very considerate doing something like that, that was not even expected. Thank you, black Diamond! 12/10 highly recommend! My new roof looks beautiful.

Jim M
May 26, 2023

Black Diamond just finished my new roof in what I consider record time!! Christian and his crew are the most efficient crew I have ever seen! Came early on Monday and by Tuesday afternoon my COMPLETE replacement was done! And the job is FANTASTIC! If you have to have ANY roof repairs/replacement needs I STRONGLY recommend Black Diamond! A million thanks to Christian and his crew, Dave, Josh, and EVERYONE at Black Diamond that made this a VERY happy SUCCESS!!

Brian Stark
May 15, 2023

Josh and his team at Black Diamond Roofing are amazing! They came in and quickly and professionally took off the old roof and put on a new roof in less than a day. Professional, courteous, efficient, excellent work, cleaned up everything before they left, and great value for money. If you need work done on your roof, there is no need to call anyone else. Just get a quote from Josh and run with it!

Suzi Tarr
Apr 14, 2023

These guys were awesome, let me know exactly every step of what they were going to be doing. They made sure I was good with everything that was going on. They made sure not to let my dogs out and were super nice. After the roof was done they did a fantastic job of cleaning up, couldn't even tell that they were here! Except for my new beautiful green roof. I love it. Thank you to all the guys at Black Diamond for a job well done.

Kitty Bryan
Feb 16, 2023

They have just now finished replacing our roof. As they drive away, I am so impressed with their professionalism and quality workmanship that I felt compelled to immediately compliment this business. I recommend them without reservation and appreciate their commitment to carrying climate responsible products.

Brian Smith
Feb 13, 2023

I'll keep this short. They showed up and in one day removed my old roof. Wood and all. Then put it back together with all new everything in the same day. The crew were respectful and polite and cleaned up after themselves. Can't recommend enough.

Jon “DC” D
Feb 2, 2023

Josh and his crew were great. From start to finish everything was communicated. His crew was professional and did an amazing job on the roof and completely cleaned up when they were done. I would recommend Black Diamond to anyone with roofing needs! Will definitely use them in the future.

Michael McCargar
Feb 2, 2023

My roof was damaged in a wind storm back in November 2022. After several bids I decided to go with Black Diamond and couldn’t be happier! The work was done in one day and looks great! The crew was very friendly and cleaned up the job site to perfection. I would highly recommend their services!

darrin thornton
Jan 31, 2023

Dave, Josh, and the entire team at Black Diamond Roofing were a pleasure to work with and come highly recommended. We hired them in April of 2022 to replace our 30 year old roof and rotting fascia with a brand new roof and fascia. We couldn’t be happier with the results, the peace and mind of a new GAF roof with a 50 year manufacturer warranty, and a company that stands by their work. From start to finish we were impressed with the communication, detail, timeline, and follow through.

Amber Stutzman
Jan 29, 2023

I live out of state and reached out to Josh and he was very responsive in helping me get a new roof on my dads house asap. (BTW the other companies I contacted wanted me to be there at the property to just give me an estimate even though I told him I don’t live there!)
Josh was quick to go out to the property and email me an estimate as I had requested and he came highly recommended from a few people in town that I know and they were able to do the roof sooner than expected which was fantastic as well as anytime I had a question he was there to either text me or call me back quickly so I appreciate the communication and responsiveness and the suggestion of color that would look good in the house. Everything turned out great… so I had him do my other house in that area a few months later.
I’m not sure how the crew did with the cleaning up process, but I haven’t heard any complaints from the renters so it must have been good cleanup as well.

Kristy V
Jan 27, 2023

Black Diamond did a fantastic job replacing our roof! It looks great and the crew took took extra care to remove all the nails from the driveway, lawn, and street. I was very impressed with the quality and professionalism from the quote to completing the job. This is a great company and I highly recommend them.

Debbie Clark
Jan 16, 2023

I contacted Black Diamond because I knew they were one of the best in town. They came out and gave me an estimate, I submitted to my insurance and when I was ready for them to repair my roof, I got no response. I went with a other contractor who was very responsive and kept me up to date on the progress of supplies and when they would be here. I would not use Black Diamond again.

Christina Kliphardt Realtor
Nov 18, 2022

Due to a recent wind storm we lost some shingles in a couple spots. We searched local stores and vendors to replace the shingles and found out they were no longer manufacturing the color we needed. I placed a post on FB market place in hopes of finding someone with a bundle laying around we could buy. Josh reached out instantly and offered us an amazing alternative for the shingles we needed. He took time out of his day to help us and was happy to do so. Thankful for his quick response and amazing customer service. Highly recommend Black Diamond Roofing.

Tony Kimball
Nov 9, 2022

My name is Tony Kimball I hired Josh a couple years ago had bad ice dams he came out did a great job but part of the roofing he did started leaking I called him a year and and a half ago he was in south Dakota he promised he would get back with me nope heard nothing called him 6 times everytime it rains it leaks into my room I've tried caulking it that worked but he doesn't fake a couple minutes to even come and look at it to me it looks real minor but I'm not a roofer and you can't call bulls"'t on this it's going on 2 years he finally got back yesterday said he's to busy with the wind damage "what about me I'm your customer " I hope he reads this and know how wrong this is

The Real Dan Couch
Oct 27, 2022

I couldn’t be more thankful for black diamond roofing for coming out to my house And giving me an honest inspection on my roof. They presumably save me tens of thousands of dollars I am 100% going to be doing business with them in the near future for my roof. On time, professional and honest!

Levi Wilson
Oct 15, 2022

Great crew and company to work with :)

They worked hard and fast and even though they were dripping sweat at times they would still answer my questions with a smile.

Knocked out a our house and garage roof including re-sheathing in two long days.

Would recommend them again to anyone without reservation.

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  • 2418 Garlick Blvd, Richland, WA 99354
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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