- 2418 Garlick Blvd, Richland, WA 99354
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Warranties Offered
About the Business
At Black Diamond Roofing, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Richland, Washington, and surrounding areas. Our comprehensive range of services includes roof inspection, roof coating, waterproofing, gutter installation, and repair for leaks and water damage. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. We are recognized for our organized approach and consistent quality of work.
Our commitment to attention to detail and reliability means that clients can trust us to deliver durable results that provide long-term value. Whether addressing a critical roof issue or enhancing a property with our painting services, we coordinate every aspect of the project to ensure thorough completion and customer satisfaction.
What people say about “Black Diamond Roofing”?
Overall, customer feedback for Black Diamond Roofing is overwhelmingly positive, with many reviews highlighting their excellent customer service, quality workmanship, and effective communication. Clients appreciate the responsiveness and professionalism of the team throughout the roofing process, often citing the thoroughness and honesty of estimators like Andrew and Aaron. The timely delivery of services and the quality of the finished work receive consistent praise. However, there is a notable negative review that raises concerns about inadequate repairs and poor customer service response, which detracts from an otherwise strong reputation.
What Users Like The Most
- The team also replaced some damaged siding and installed new lights.
- They were highly responsive, kind, and patient with many questions.
- Black Diamond's stood out for a good price for quality work.
- Highly recommend, was prompt for roof repair and cleaned up our yard.
- Their crews are skilled and efficient.
What Users Like The Least
- Black Diamond's repair was inadequate for the performance of the work.
- After nearly 2 months of attempting to get on the schedule, the service was delayed.
- Shame on us for not inspecting the work thoroughly before we paid.
Recommended Reviews
Having many contractors submitting bids, we went with Black Diamond Roofing, GAF's Elite package. The 4 other contractors came in with higher bids with warranties that were inferior. Also, no offense, had only been in business for just 3 years on average. Black Diamond's been around for 20 plus years.
These were just some of the factors for sure. The main reason was GAF guaranteed their product for a 50 year non-prorated TRANSFERABLE material warranty and 25 year workmanship warranty and an unlimited wind warranty. Black Diamond is a top notch company, kind of a throw back type company. Customer service (Aaron) was top notch. The crew was really clean and considerate. These type of attributes are really rare now a days. Again, we would definitely recommend Black Diamond!
Black Diamond Roofing saved us from disaster when we discovered a leak in our roof this past winter. Their professionalism and quality workmanship in the roofing project caused us to reach out to them again to paint our house. In addition to painting the house, the team also replaced some damaged siding and installed new lights. Our house has never looked so good! We highly recommend them!
These guys were amazing. They were highly responsive, kind, and patient with me throughout the process and many questions I had about the process. I would use them again a heartbeat!
Company Locations
Head Office
Branch Offices
- 2418 Garlick Blvd, Richland, WA 99354
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Warranties Offered