- 3827 Roswell Rd Suite 204, Marietta, GA 30062
- Industrial Roofing
- Residential Roofing
- Warranties Offered
- Slate Roof
- Green Roof
About the Business
What people say about “BlueBuilt Roofing & Siding”?
Customer feedback for BlueBuilt Roofing and Siding is predominantly positive, with numerous reviews highlighting exceptional service, professionalism, and responsiveness. Many customers appreciate the thoroughness of the evaluations and the quality of work performed, emphasizing the company's commitment to customer satisfaction. However, a few reviews express dissatisfaction due to communication issues and pressure tactics during the sales process. While most experiences are favorable, the negative feedback indicates that improvements in communication and follow-up could enhance overall customer satisfaction.
What Users Like The Most
- They were very honest with me about their findings.
- Robert was very professional, friendly, helpful.
- They proven to me a commitment to quality, integrity, and long-term results.
- The job the guys did made the entire chimney on my house look like brand new.
- Liz was professional, courteous, and incredibly knowledgeable.
What Users Like The Least
- I had to warn others about my extremely disappointing experience.
- Salesmen are slick as oil, but they just hire run of the mill contractors.
- Unfortunately, I was totally ghosted after the on-site visit and never received my estimate.
Recommended Reviews
I was empress with the two gents that came out to evaluate my roof leak. They were very honest with me about their findings. In other words everything appeared to be good (they checked inside the house and the roof itself for a leak). I requested service anyway. The technician found and repaired the flashing around the chimney. The issue was minor but I'm glad they identified and fix the problem before things got bad. I thought the price was very fair considering the amount of work they did.
Overall, thank you for the inspection and repair team for fixing my issue. You guys went above and beyond to fix the repair my issue with minimal interruptions.
Robert was very professional, friendly, helpful. Explains every details that we need to know what best. We knew right then, that this was the company we're going for. Their team did an awesome job. Robert and Dalton made sure that if for any reason we weren't satisfied to call them asap. That was a plus. Thank you Robert/Dalton and teams. We're glad we have choose you. Have a Bless day!
Great company, they put customers first and ensure projects are done the right way. They proven to me a commitment to quality, integrity, and long-term results, making sure every job is handled with care and attention to detail. It’s refreshing to see a business so focused on customer satisfaction and doing things properly.
Patrick was great to work with! He was very knowledgeable and took the time to explain our options. He made the process easy and helped us choose what worked best for our needs within our budget. Highly recommend!
They got the job done quickly! very professional and knowledgeable group. Would recommend to anyone in need of a roof fix!
Great service, the job the guys did made the entire chimney on my house look like brand new.
Thank you Tyler!
I’m truly happy with BlueBuilt. They were very professional and courteous while on the he property as far as clean up afterwards. I have a. beautiful roof. The work was done in a timely manner Definitely NO COMPLAINTS
**Review for Blue Built Roofs (Sly Roofing Pups) – Siding Installation**
I didn’t want to write this review but after months of not getting what I paid for I had to warn others.
Again I don’t enjoy leaving a negative review, but my experience with Blue Built Roofs (formally Roofing Pups) has been extremely disappointing — especially considering the amount of money I invested expecting a high-quality siding job.
From the beginning, things felt off. Two sales reps showed up at my home and double-teamed the sales pitch, which left me feeling overwhelmed and pressured. Still, I decided to move forward, trusting that I’d receive quality work and professional service. Unfortunately, that trust was misplaced.
While the siding job was completed quickly, the quality and finishing touches are poor. Didn’t see the project manager till the end and his lack of knowledge was astounding, honestly he should have came out to inspect the job before it was completed, major red flag. And to be honest the finished product looks like they cut corners by using scrap boards rather than solid, uniform siding. There are visible nail holes that were poorly patched and painted over, and the finish looks like a rushed DIY job.
Worse, the crew damaged parts of my property — crushing plants around my home, damaged interior drywall and leaving my doorbell wiring exposed, overnight which caused the bell to ring randomly, repeatedly, and overheat to the point I had to cut power to it. I’ve reached out to the project manager several times to have these issues addressed, but it’s been a frustrating process
of chasing down fixes that should’ve been handled correctly the first time. Not to mention he tried to charge me an additional 800 dollars to fix damage to the home, damage he showed via text not in person cause why would a project manager do his job right, the photos belonged to another home! I called him out cause the architecture was wrong. What if I didn’t ? Shady business practices another Red flag.
What bothers me most is that I paid promptly and expected a complete and professional job in return. Instead, I’m left with subpar workmanship, lingering issues, and the feeling that they prioritized speed over quality. They didn’t even leave a yard sign once the job was done final Red flag — which to me signals they weren’t proud of the work and didn’t want their name associated with it.
After inspecting everything more closely, I no longer feel I got my money’s worth, and I absolutely would not recommend this company. If you value quality craftsmanship, attention to detail, and true customer service, I suggest looking elsewhere.
Ps the say they provide lifetime warranty but provided no physical evidence to hand over of over to a future buyer, they sent an email estimate they says warranty their word which as you can see isn’t even worth the paper to print it.
Salesmen are slick as oil, but they just hire run of the mill contractors. There's no real benefit in paying the extra money they charge. I regret doing business with them.
ETA:
In response to the comment from the owner - we definitely did business under a former name of your company. The fact that you all change business names as regularly as you do absolutely should have been a red flag for me. I hate I missed it.
Great roofing company. Robert is a great! He isn’t pushy or fake but he knows how to overcome any obstacle in unique ways - and he’s honest! It’s refreshing!
I had a great experience with BlueBuilt and with the office assistant Liz. I called to get help with my uncle's roof and she had someone out that morning. They got his roof replaced by the end of the week and it couldn't have been a more streamlined experience. Highly recommend
Robert , Tyler and Liz did everything possible to give us excellent customer service. They were always professional seeking how to help make our experience better and more exceptional. They did great work and we’re loving our new roof. Blue Built Roofing are just exceptional in our book. Try them you’ll think so too.
BlueBuilt Roifing & Siding to the rescue! Robert n the team did a great job helping me get what I needed - and did it efficiently and well! I got a new roof, some siding planks replaced, and gutters! The team that did the work were awesome - both roof / siding and the gutter teams! I highly recommend Robert and staff!
I recently had the pleasure of working with Liz and I cannot say enough good things about the experience. From the very first phone call, Liz was professional, courteous, and incredibly knowledgeable. Liz took the time to listen to my concerns and made sure every question I had was answered thoroughly and patiently.
What truly stood out was Liz's responsiveness and genuine commitment to customer satisfaction. It’s rare to encounter someone who not only excels at their job but also goes above and beyond to make you feel valued as a customer. Highly recommended!
Robert was great to work with. He carefully explained the roofing process and showed us all the options available. I highly recommend asking for Robert when you call.
BlueBuilt did an amazing job with our siding. The team was professional, on time, and the quality of work was excellent. Our home looks great and the entire process was smooth from start to finish. Couldn't be happier!
Fast response initially, then ghosted. They provided great initial contact response and did a next-day estimate. The employee who came out was friendly and helpful. Unfortunately, I was totally ghosted after the on-site visit and never received my estimate, even after multiple phone follow ups. A major pain because I had to look elsewhere to find someone who would actually perform the work.
আমি সম্প্রতি BlueBuilt Roofing & Siding থেকে রুফিং ও সাইডিংয়ের কাজ করিয়েছি এবং আমার অভিজ্ঞতা দারুণ ছিল। তারা সময়মতো কাজ শুরু করেছে, এবং প্রতিটি ধাপে পেশাদারিত্ব বজায় রেখেছে।
কর্মীরা ভদ্র, দক্ষ এবং খুবই সহায়তাপরায়ণ।
মূল্যটা ছিল একদম যুক্তিসঙ্গত, এবং আমি মনে করি আমি যা পেয়েছি, তার জন্য এই খরচ একদম মানানসই।
সার্বিকভাবে, আমি BlueBuilt-এর সার্ভিসে সন্তুষ্ট এবং ভবিষ্যতে প্রয়োজন হলে অবশ্যই আবার তাদের কাছেই যাব। আমি সবাইকে পরামর্শ দেব যে, আপনি যদি বিশ্বস্ত ও দক্ষ ছাদের কাজ বা সাইডিংয়ের সার্ভিস চান — BlueBuilt একদম ঠিক জায়গা!
Tyler and team are professional, efficient, and the quality of the roofing and siding work will exceed expectations. Highly recommend Bluebuilt Roofing and Siding if you live in Atlanta!
Roofing Pups replaced all of the old cedar siding on our house with Hardie plank cement board siding. They also took it an old window and replaced it with a new one, and filled in a separate old window. We're very happy with the quality of the work and installation, and were able to get the work done at a reasonable price. The job took longer than originally promised, as we were told 4 days, and it ended up being about 7 working days, despite rain delays. In the end, though, we're still happy with the quality and cost of the work, and can look past the timetable because the end result is very solid. Thanks for the work!
Called me for two days left a message today scheduled a consultation for 12-12:30 no call no show…I’ll pass…maybe they do good work if they show up? Wanted to schedule again for tomorrow….didn’t tell me they wern’t showing up until 4pm. I have several other companies doing bids this week so I hope those companies can make it
This roofing company is really great! They responded very fast and came to inspect my roof the next day. Kelvin and Adalberto were extremely nice and profoundly knowledgeable about the roof replacement process. They explained to me about the materials and instalation steps in great detail and with patience. Every question that I had was answered. They demonstrated the samples of the materials and had a catalog from which to choose the shingles color. This really helped me with understanding how the roofing job is done. Kelvin and Adalberto did not rush but took the time to be thorough with sharing the right information, which is super helpful for the homeowners to know.
Tyler, the manager, was also very professional! He treats clients with the utmost respect, care, and fairness. He addressed my questions effectively and with honesty and understanding.
Overall, I'm very impressed with this company's customer care and communication! They work very hard to make sure that they provide the best service possible. They are an amazing team of great people!
I didn’t have the opportunity to utilize Roofing Pups’ services due to circumstances beyond my control, but I wanted to express my admiration for their exceptional customer service. The team was incredibly responsive, caring, and attentive. Their dedication to customer satisfaction was evident in every interaction. Although I wasn't able to experience their services firsthand, their customer service left a lasting impression. I would highly recommend Roofing Pups to anyone seeking a company that truly prioritizes its customers.
These guys and girls are amazing team. They are very professional and proficiency in their work. They did an outstanding job. We are very pleased with their work.
Roofing Pups provided outstanding service in replacing our roof. ***** 5 stars for Roofing Pup’s representative’s knowledge and experience in assessing for any water damage (none found) and fully explaining their % customer satisfaction policy. Materials arrived in advance to the team’s arrival. The team arrived early, totally knowledgeable, hard working and cleaned up completely. Now we have a beautiful new roof that will last a long time. I HIGHLY RECOMMEND ROOFING PUPS.
Roofing Pups was professional, friendly, and excellent from the initial sales call to the clean-up after installation. The siding looks great and was installed flawlessly. I did three sides of my home and am happy I chose Roofing Pups.
They came on time! Finished early! The only sign I had that they were there was beautiful, new, QUALITY, roof!!!! I don't have to worry anymore about shingles flying off the roof every time the wind blows!!! Check them out!
Well, the work was done on time.My sales consultant Robert could have done a better job following up with me before the roofing and after it was completed. I wanted a post inspection to make sure the job was done correctly. There was no calls to follow up and poor Communication with me.still waiting on a post inspection.
The customer service, from beginning until end, was absolutely amazing! All of my questions were answered and questions that I didn't even think of were addressed. The team walked me through every step of the process. Highly recommended!
Working with Jacob is nothing short of a pleasure! Very knowledgeable and had answers to all my questions. Made me feel extremely comfortable and I would definitely trust him and Roofing Pups with my future projects!
Making sure we were happy before closing our project is a huge plus.
Can’t wait to do another project with Roofing Pups!
I've collaborated with Tyler on a few referral jobs he has given our company and also used them for small repairs & inspection after a storm. They will take care of even the smallest jobs with integrity and honesty.
I absolutely recommend these folks. Especially Tyler Streetman, Jessica Phillips, Adalberto Jumener and Jacob Lias. They all demonstrated extensive knowledge and provided guidance a homeowner needs. Thank you to Roofing Pups and their team!
EDIT: Tyler (the owner) reached out to me about my experience and did his best to make it right. He was very understanding and did not try to make excuses about my poor experience. I appreciate that he is honest and wants his company to do better. Because of this, I upped my rating to 3 stars.
With that said, below is my original review.
Roofing Pups has horrible customer service and their front office does not know what is going on with their subcontractors. Their communication is terrible and you have to actively follow up with them for anything. The one positive thing i will say was that the work was eventually completed, but it certainly wasn't without a lot of stress and lost sleep on my end, and it wasn't nearly on time. I was deeply disappointed with my experience.
When they were finished my how was beautiful. The young man at Roofing Pups was awesome always helping me when I needed him.
Roofing Pups is a young company and still has growing pains like all new companies do. However despite the difficulties, there are 2 men, Robert and Tyler, in the company who championed me. Everytime I had a complaint, it was addressed. It took a lot longer than expected, but the job is finally done to my satisfaction. They want to do good work for you.
EXCELLENT EXPERIENCE with Tyler Streetman of Roofing Pups! Rapid response post-storm resulted in complete re-roofing of our home. Large team working together-seemingly tirelessly-, removed old roof, made repairs where needed, installed new roof, and completed a detailed clean-up. Job done within days of our call for help. Thank you.
Henry/Gayle- Homeowners
We hired Roofing Pups to replace our old shingle roof after developing some leaks over the past few years. They offered a few options at different price points for us to choose from. The entire project was completed in one day and our property was left clean. There was one small spot of damage to the siding when the old shingles were pulled up that I assumed would be filled with putty and painted since it was only a few inches wide. Instead of just patching and painting the spot they removed and replaced two complete pieces of siding and matched the color to make it like new. We are happy with our new roof and the service provided by Roofing Pups.
Tyler and Allen did fantastic work replacing our shingles and gutters. They also resolved an issue I had with my gutters keeping up with heavy rainfall. Tyler and Alan did a great job communicating and are highly responsive. I highly recommend them.
Had the folks from Roofing Pups come out and give me an estimate for re-siding a home. First, they told me they were preferred vendors from James Hardie. If you check the James Hardie website you will see that they are NOT preferred vendors. I spoke to the sales rep and then his manager and we agreed to terms on a deal. A week went by and I didn’t hear anything from them. I reached out to them as a follow up and was told that they had made a mistake and would not be able to honor the deal that we made… Even though we had a signed contract. Pretty sure if I signed a contract with them but then decided to back out a week later they wouldn’t have just said ok and forgotten the whole thing.
Highly recommend this company! Installed siding windows paint, they are very responsive to any questions prices reasonable and do excellent work!!
They were able to get us scheduled and taken care of very quickly, finished the whole job in maybe 6 hours, and cleaned up completely. The roof looks great.
Very Best roof and ridge vents where we didn't have them. Picked out the best color for the house. Great job.good people did a great job!
They provided the best service. The whole job was done in one day which I wasn't expecting that. I'm well pleased with the work that was done.
Robert was very up front and honest about my repair needs. I was very satisfied with Robert and will trust Roofing and Pups for future needs.
Job completed as expected and trash and waste was cleaned up afterwards. Easy to work with in the whole process.
I’m appreciative of Transformation Roofing’s crew. They did a great job roofing my home. You and your crew were professional, courteous and had a general concern for my satisfaction that far exceeded my expectations.
I worked with Josh from Transformation roofing to get our roof replaced. He did a great job and was able to work around my schedule. He provided me with three different quotes and explained the difference. Any other questions or considerations he quickly followed up. His crew was able to come out in one day and replace the roof. They did a great job and made sure to clean up any debris before the day was over. As a bonus, Josh cleared our driveway of leaves and pine straw while taking the initial quote. It's clear they care about their customer's satisfaction.
I've taken notice to several people in my neighborhood who have used Transformation to repair/replace their damage weather beaten roofs. I had the pleasure of working with James Powers who patiently guided me through the process of dealing with tough insurance companies and making sure we do not settle, which led us to success and a fully replaced roof.
All in All, the entire installation process was seamless, professional and efficient. Kudos to James and his staff members and workers who made sure that I was satisfied and pleased with the service as well as the finished look, I would highly suggest this company as customer service is top notch.
Griffin is a top notch professional and I recommend you ask for him if you are looking to get someone dedicated to making your experience a great one!
Your representative Josh Robertson went out of his way to be helpful, responsive to my needs and help me. I appreciate the assistance of this fine young man.
Josh and Tyler with Transformation Roofing provided exceptional service when inspecting our commercial building. Their team was prompt, thorough, and highly knowledgeable. They identified potential issues with our roof and provided clear, actionable recommendations. Overall, a professional and efficient experience. Highly recommended.
I had a great experience with Transformation Roofing. I had a small leak that appeared in the bedroom on the ceiling staining it brown. I saw a review that Transformation was happy to take any job no matter how small. I received a call back the same day from Jesse and he was very professional. Jesse came out and did a thorough inspection at no charge to me. The estimate was reasonable and they had a guy out a couple of days later to fix the issue with the roof. No more leak! They also sent me a thank you card in the mail which was a nice touch. I will def. call Transformation for any future roofing needs.
Very satisfied .Roofers were here early and did a great job . Picked up all that fell on the ground. Very well pleased.
Found Transformation Roofing on the Internet for gutter repairs. They did a great job at a great price. Would highly recommend this company.