Best Builders Inc.

Best Builders, Inc. put a new roof on my house and I am pleased with the attention to detail provided by Mike McLeod.

I cannot say enough great things about this company. We had a house flood from a plumbing issue and they did the reconstruction for us. Wes and Andy both made things so incredibly easy for us from beginning to end. We live out of town and rent out this house so we weren’t there to oversee things. Wes made me comfortable from the very beginning making me feel that we were in good hands and I didn’t have to worry. Andy was the job superintendent and he kept me informed throughout the entire process communicating with me each step of the way. The house looks great and every aspect was done well. We could not be happier customers and highly recommend you choose Best Builders!

I could not be happier with the job Best Builders has done in my kitchen. An ice maker line leak caused an unbelievable amount of damage and I needed new flooring and sub floor and new cabinets, and more. Andy was the contractor and Bob dealt with my insurance company. Both were professional and very accommodating. The work done was quality. I would not hesitate to recommend this company! Thank you, Andy, Bob and Best Builders!!!

Awesome! Customer service was great! The guys came to my home worked getting my home back together quickly and cleaned up everything. I will recommend them to all my friends and family.Thank you Wes and his crew!

When my house caught on fire it was one of the most stressful times in my life . The entire crew at best builders (both Clayton’s) and their teams assured me that things would be ok ! And they did not lie ! They went above and beyond to ensure my family was happy with their work ! They built me a wonderful/beautiful kitchen and guided me in all aspects of the build ! They did not leave me in suspense on anything! I have not a single bad thing to say about best builders !

One happy customer
Tim

I wish I could give this company a better rating, but my experience has been incredibly disappointing. In September 2024, Best Builders replaced our roof, and during the process, they damaged our AC unit. This happened on a Friday, and despite multiple attempts to reach them over the weekend, they completely ignored our calls. As a result, my pregnant wife and I were left scrambling to find someone to fix the AC, which ended up costing us an unexpected $1,200.
After finally getting in touch with them, Mike came out to assess the damage and assured us that they would take responsibility and make things right. Unfortunately, months passed with no communication. Then, out of the blue, Mike showed up to inform us that he had found some code that absolved them of any responsibility for the damage caused by their crew. This felt like a betrayal of the promise he made when he stood in our garage.
When I reminded him of his assurance, all he could muster was a half-hearted “sorry.” It’s disheartening to see a company fail to stand by their commitments and instead spend months trying to find loopholes to avoid accountability.
I cannot recommend Best Builders based on my experience. If you value integrity and reliable customer service, I suggest looking elsewhere

I have been so stressed over water damage, and glad Best Builders is helping me.
Wes Bond and the carpenter, Robert, have been SO nice and helpful. Very professional and courteous.
I appreciate them, as I especially don’t like a lot of “strangers” coming in!
Wes Bond and Clayton Polluck have been awesome and nice to boot.
They can do anything!!!
They have an awesome cabinet guy, Robert DuVall, too!! Hopefully my new braided lines behind fridge, washer and dishwasher won’t be causing any more water leaks!!

One of the best Restoration Companies in Arkansas. The team is extremely knowledgeable and professional in all they do. The guys are some of the most hardworking guys. Their Office Manager Dee is hands down the best lady and willing to always go above and beyond. Going with them you will not be disappointed AT ALL. Keep up the amazing work team!!

No One really wants to deal with water damaged floors, however, Best Builders came in and was able to put my house back to better than normal. I really appreciate the time they took to explain everything and also the workers attention to detail.

I had a long and horribly complicated restoration project related to a tornado-damaged property tied up in an estate. Not only were the folks at Best Builders prompt, responsive and incredibly helpful, at times it seemed like they were the only thing keeping me sane. They were absolutely outstanding to work with, they were reasonably priced and their work was fantastic—everything looks better than it ever did before. I would recommend Best Builders every time; they are the Best of the Best of the Best! Five stars plus!!

Craftsmen were friendly, professional, and thorough. At the end of each day, they showed us their progress, and explained what they would be doing the next day and what time to expect them. They managed sub-contractors well and always keep us informed what they would be doing and timing. When we had questions, they were attentive, and quickly followed up with responses. We were very pleased with their attention to detail and a great job on our project.

I would like to express gratitude for the exceptional work, work ethic and personal commitment that both Wes and Andy provided to me. They both went above and beyond in keeping me informed of everything through my daughter. They made sure that I understood every part of the process considering that I am 91. I would highly recommend Best Builders Inc. to do work for projects. These gentlemen are the best and I highly appreciate everything they did!

Best Builders is excellent to work with. They are very attentive to my needs and what I wanted to do with my house. They kept me on budget, were timely in a full house remodel (only 3 and 1/2 months) and very attentive to detail. I would recommend Best Builders every time for a house remodel!

We had a slow start, but once we got started everything went smoothly. The workers worked hard and did a fantastic job. When they were working on repairing my walls from the water damage they not only did a great job, but they went above and beyond expectations. After my walls were repaired and painted in my kitchen and garage they were ready to replace the flooring in my bedroom and closet. It didn’t take long before they were finished with everything. The general contractor monitored every step to ensure that each step was completed properly and was always available to answer any questions I may have. It was a pleasure working with them to get my home back together. I would refer them to anyone needing assistance in repairing or remodeling their homes.

Been using Best Builders since 2014. Always a good experience and they do a great job. Would recommend them to anyone.

House was struck by lightening and power and ac went off. Electric company restored power but they couldn’t tell if ac was getting enough power. Contacted Nationwide to open a claim and they recommended Best Builders as one of their contracted companies. A representative of Best Builders came the following day along with an electrician who tested the power. They were there less than 5 minutes and charged me 325$. I have an electrician that I have used several times and he stayed up to 2 hours and charged me less than 325$. Lesson learned.

Truly a company who came and rescued me from a bad situation and handled me with such care! More like family. From moment one, notice I didn’t say day one. But literally from the first phone call with introduction from Mr. Clayton my worries were put at ease. Mr. Heath my project manager was so caring! And kept in contact with me daily. He went above and beyond for me and my family. I couldn’t have asked for a better team.

I would highly recommend Best Builders. Their contractors are professional and worked diligently to restore my home. They maintained constant communication with me during tge entire restoration process. Excellent work completed in a timely manner.

In June of 2023 a car ran through my house & I was completely lost in what to do next. My insurance company suggested Best Builders & I just said sure. Not having a clue on how it to get my life put back together again. They contacted me that day and had my "hole" boarded up, talked me through the process & answered every dumb (lol) and not so dumb question I had. They were patient with me, their crews were extremely professional, fast & did fantastic work. It was a long process so I developed a rapport with my Project Manager Sam, & he was fantastic in double checking everything, catching things I would have missed & making sure I was happy with the work done. They were the go between myself & my insurance company when I was panicking about having mismatched brick and were able to get my entire house done. I just cannot say enough good things about them. If anyone asks me "who my contractor is", from now on I have an answer "Best Builders".

Super helpful and professional! We had major water damage in our house and Best Builders were wonderful start to finish. 10 out of 10 would recommend.

Best Builders was very helpful and professional when they repaired fire damage in my house recently. Would definitely recommend. Professional, timely, and communicative.

Best Builders did a great job on our new kitchen. Very professional, attentive to detail, and easy to work with. They were responsive to our questions and concerns. Staff was hard working and polite. And Best Builders dealt with our insurance company to get us everything we were due.

Best Builders handled all the work after my home was hit by the Tornado in March of 2023. The work was excelletn and I was kept informed of what was going on throughout the entire process.
Great company to work with.

The best decision I made was using Best Builders for my repairs. Great communications from start to finish. Excellent workers and workmanship. They made the repairs easy and worked very well with my insurance. Do yourself a favor and call them. Thanks B

The decision my wife and I made to hire Best Builders, Inc. to repair major tornado damage to our house was the best thing we could have ever done for ourselves and our home. We were very impressed with the integrity and leadership in this company. Employees are very knowledgeable, helpful, and attentive to the customer's needs. I encourage anyone who is looking for an experienced and reputable contractor to contact Best Builders, Inc. I will not hesitate to use them again.

Best Builders did an AWESOME JOB in repairing and replacing what was damaged and destroyed in our home from the major leak. I would strongly recommend them to everyone. Andy and Bob were great!!

This was my second experience with Best Builders! First go around was due to water damage to the basement. They would be there and kept me posted regarding how the project was going. They started before 8a most days and even worked the weekend! So impressed I hired them for generalized maintenance, painting, etc! They will be invited back! Great job and so professional!

Roof was leaking and Andy worked to find the leak and get it repaired. He has been great through the entire process and is great at communicating!

My experience with best builders is that I have found a company that I can truly trust with repair of damage or any other kind of home repair that I need. The people that work there and the other businesses that they work with are super people and so glad they helped me in time of need.

We needed some home repairs for a leaky skylight and rotted wood on our front porch and soffits. Best Builders did it all for us and we were very happy with the work they did. Highly recommended!!

I can’t even put into words how wonderful and helpful these guy have been to us. Heath and Ryan’s every detail was completed and to our satisfaction. I HIGHLY recommend.

Best Builders has amazing staff, very polite and timely. Their work ethic was great and I had a very positive experience with them. Definitely recommend.

After my roof damage by a tree, the roof was repaired quickly but the internal damage was unsatisfactory. What should have been 1 1/2 days turned into over a week and I had to call then to come and finish the service. They didn’t clean up after painting and ceiling repairs. There were 3 men on day 1 but one only one returned after that. They didn’t finish the painting. I had to call then because a light was handing and didn’t work. They still have not finished the job since July.

Best Builders made our insurance claim so easy and stress free. They were so professional but very kind and accommodating. Not to mention our floors turned out gorgeous. Will hire them again for our next project without hesitation.

Best Builders did an incredible job with our reconstruction. Very professional, and everything turned out exactly how we wanted it. As an interior designer I have worked with many builders and these guys were by far the best experience I have ever had. Definitely use them in your future projects!!

Best Builders lives up to its name! We have used them on more than one occasion. They are punctual, thorough, and enjoyable to work with. We appreciate their reasonable pricing and ability to consistently get the job done right.

I highly recommend Best Builders, Inc. In Nov 2018 we discovered extensive hidden warer damage to the roof of our sunroom which required replacement of rafters, and the entire roof structure. Best Builders repaired the damage and in the process made requested upgrades to the sunroom including additional windows, new gutters, tongue & groove interior wood ceiling, recessed lighting and high quality vinyl flooring. Alltogether a very positive experience. Ryan and Clayton closely monitored all aspects of the work including subcontractors and daily cleanup. Excellent workmanship. Very professional. Highly recommend.

We have used Best Builders more than once and have been very pleased with the quality of the work, the professionalism of the staff, and of the timeliness of the project completion! I highly recommend them

I wouldn't hire this company to watch work being done, but then again maybe they would learn something.....
Poor customer service, poor workmanship, these people are trained at nothing, they build nothing!!!
I had my bathroom remodeled and they quoted me a fee for a custom built cabinet and then when it came to be installed they sent me to Lowe's to pick out what I wanted.
I was told to go to the plumbing warehouse to pick out the fixtures and bathtub which I did, what did I hire/pay them for....
I HAD a gas heater in my bathroom which they broke and then left, luckily I was still there shutting down the house for the evening and smelled gas, I called the emergency number and got a phone call from the person who broke the gas line stating "I can't help you, I'm already home and in shower", how ironic....I would love to take a shower in my house and NOT have it blow up. Emergency plumber showed up and shut off gas and then cut the wrong pipe, resulting in the fireplace not working.
I spoke with Ryan the owner many times over the course of 6 weeks, yes 6 weeks for a basic bathroom remodel.
They use subcontractors for everything, making nobody liable. I had people in my house who I could not communicate with and were taking down the tile wall and were breaking through to the other side resulting in the 2nd bathroom to need tile work to repair what they had neglected to inspect ahead of time. Then I was called a punta, because I was telling them, STOP, STOP
If you happen to take the time to research this company and would like to stop by their office they will most likely be playing ping pong, so do not be surprised if you do hire this company and it takes a very long time with all the ping pong breaks.