- 45 Sherwood Terrace, Old Saybrook, CT 06475
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Bedford Construction & Woodworking, LLC”?
Customer feedback is mixed regarding the services provided by the company. While many reviews commend the quality of construction and the professionalism of the workers, there are significant concerns about subcontracted work and the overall communication with some clients. Some customers have experienced issues with specific projects, resulting in dissatisfaction despite efforts by management to resolve them. The company appears willing to address complaints, but not all customers feel respected or heard during the process.
What Users Like The Most
- The deck work was top notch and the guys who did the work were pleasant and professional.
- Aaron was more than willing to make things right.
- He sent out another mason who determined the work was sub par.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
We used Bedford for construction of a new deck and patio. The deck work was top notch and the guys who did the work were pleasant and professional. I can’t speak highly enough about them. Unfortunately the patio was subcontracted to a mason and that experience left a great deal to be desired. After only one year the patio began to collapse. Needless to say I was furious!
However Aaron, the owner, was more than willing to make things right. He sent out another mason who determined the work was sub par and the patio needed to be rebuilt. Aaron was willing to hire a mason to do the rebuild or to refund the amount we paid. We opted for the latter and he returned every penny we paid for the patio without complaint.
So even though the patio wasn’t a direct result of his crew’s work he stood behind it nevertheless. Speaks volumes to his integrity and professionalism. I would not hesitate to use Bedford for our next project.
Well if you are a women stay away. When a worker tells you " I did it this way because I thought it would look better" after talking to them for 20 minutes about why I did not want the molding done that way. Not to mention the floor issues, hood issues, electrical issues and general lack of respect or communication.
Photos are from one year out from remodel. Definitely never use the drywall or title people they recommend.
- 45 Sherwood Terrace, Old Saybrook, CT 06475
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured