- 105 Mariner Health Way unit 201, St. Augustine, FL 32086
- Commercial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof
About the Business
What people say about “Beaver Home Services”?
```json
{
"summary": "Customer feedback for Beaver Home Services is largely positive, with many reviewers praising the professionalism and thoroughness of the staff throughout the roofing process. Multiple customers highlighted the effective communication and support provided during insurance claims and project management. However, a few negative experiences were noted regarding customer service interactions, which raise concerns about consistency in handling inquiries. Overall, while many customers report excellent outcomes and satisfaction, attention to customer service could be improved to match the high quality of their roofing work.",
"liked": [
"Great job,my wife and I love our new roof,highly recommended,great service very professional roofers also great housekeeping around my property.",
"Absolutely the best roofing company. They did all the leg work from contacting my insurance company and negotiating with them.",
"Kip Childers was my connection person for the install and completion of a new roof . He was always available and got the job done.",
"Excellent company to do business with. They want you to be happy thru your entire job.",
"Kip from Beaver Home Services was the only one that actually noticed all the hail damage from a previous storm."
],
"dislaked": [
"Just called with a simple question...only to be met with a very rude woman on the other line saying that person doesn’t exist.",
"Terrible experience...TWO years later they went to court and they didn’t even have anyone there.",
"I highly
Recommended Reviews
Terrible experience with Beaver roofing filed a claim with my insurance and it was approved. Then I guess Beaver when into negotiation with them about price. TWO years later they went to court and they didn’t even have anyone there. The claim was then denied. So after TWO years no roof. Stay away from them.
Just called with a simple question I was confused about on why someone from their company reached out to me only to be met with a very rude woman on the other line saying that person doesn’t exist and its not her problem and “I’m the one that called her” and then hung up the phone on me - I just felt this experience has to be very telling on how the entire company is - so, fair warning if a company can’t even have basic kind people answering customer service questions without getting mad for no reason and hanging up on you mid sentence then I highly doubt they would be able to help or should I say be willing to help you with any real way once they started working on your roof. It really just takes one bad egg to make the whole company look horrible - I think this company just needs a little refresh on how to speak and respect customers or just get people who aren’t miserable and project that onto others for absolutely no reason answering phones !
Great job,my wife and I love our new roof,highly recommended,great service very professional roofers also great housekeeping around my property once my installation was done.
Once again thank Beaver Roofing for such great service ❤️
Company Locations
Head Office
Branch Offices
- 105 Mariner Health Way unit 201, St. Augustine, FL 32086
- Commercial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Slate Roof