Logo of Bayview Exteriors LLC

Bayview Exteriors LLC

  • 1170 Lance Rd #108, Norfolk, VA 23502
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Warranties Offered
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Bayview Exteriors LLC, located in Norfolk, Virginia, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof replacement, maintenance, deck repair, gutter installation, cleaning, and water damage repair. This allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our organized approach and consistent quality of work, which has earned us a strong reputation in the industry.

Our team is dedicated to delivering durable, high-quality results that provide long-term value for our clients. Whether you are looking to enhance your home or improve your business premises, we are equipped to handle your needs with precision and reliability. Our project coordination capabilities ensure that even the most intricate jobs are completed thoroughly, leaving you with peace of mind.

What people say about “Bayview Exteriors LLC”?

Customer feedback on the services provided by Bayview Exteriors is mixed, with several positive experiences highlighting the professionalism and efficiency of the team. Many customers praised the company's communication and responsiveness, noting that estimates were provided promptly and jobs completed on time. However, there are significant concerns regarding reliability, as multiple users reported issues with missed appointments and poor communication, leading to dissatisfaction. These serious complaints about service interruptions cast a shadow over the generally favorable reviews.

What Users Like The Most
  • They were professional, respectful, knowledgeable, and efficient.
  • The office communicated through email, text message, and phone calls, keeping us informed.
  • The team was clean, courteous, and completed the job quickly.
  • Josh was amazing; he answered my questions and responded to me immediately.
  • The workmanship was outstanding, and the project was completed as promised.
What Users Like The Least
  • They trespassed onto the property without notice to take measurements.
  • The technician forgot the appointment and was unresponsive until late.
  • There were missed appointments, leading to frustration and wasted time.
  • Communication issues caused significant dissatisfaction with the service.
  • Despite good results, there were complaints about mess left after the job.
Recommended Reviews
Overall Company Rating
Good 4.0
Out of 27 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Amy Weeks
May 13, 2023

I explicitly, repeatedly communicated to this contractor that I wanted a general quote based on the photos and measurements provided. I know that means the quote will not be precise, ad was fine with it being just verbal if necessary. I expressly stated they were not to visit the property since I did not yet own it. They STILL trespassed onto the property, without ANY prior notice, to take measurements before they would provide any quote whatsoever. Disrespectful!

I will not be using this contractor. That's no way to win the business of a new customer.

Jeff Alperin
Mar 18, 2022

Robert was very attentive to my needs. Price was competitive. Had some issues with the initial results, however they were dealt with effectively, in a timely manner, and without any attempt to add charges. I would use them again.

katelyne spicer
Feb 21, 2022

I called this place to get an estimate on a repair on my roof. They made an appointment with me for the following monday at 10am. They didnt show.....after calling them 10 times they finally answer at 11am and he wasnt on the way and didnt even sound awake. He apologized for forgetting my appointment and said he could come right away. I agreed to give him a second chance....then after 45 mins of waiting i get a call saying he came to my house and i didnt answer the door so he left. He chose to call me AFTER he left. Not when he was at my house AFTER. When i was litterally sitting in my livingroom with the tv off just waiting for him since 10am. He said he knocked, but theres no way cuz i was sitting right near the door. poor service, i agree with the other bad reviews. Doesnt show up and doesnt seem to care

David Velazquez
Aug 14, 2021

Usually I take negative reviews with a grain of salt but they’re correct on this one. Scheduled for an estimate on the peninsula at 4. The technician, Robert, misjudged traffic up from the southside. 20 minutes prior to the appointment, he called and said he’s not coming. When I said that I would be moving in another direction on the roof, he proceeded to make a rude comment, sarcastically saying then he wished I would’ve told him so he didn’t stick himself in traffic, and proceeded to hang up abruptly.

Apparently he had called earlier and asked if the appointment could be moved back. Well buddy, not everyone has access to their personal phones during work hours. In fact, some of us work in secure facilities that do not allow for camera phones. But an appointment is an appointment. If an estimator cannot be professional with that, then I shudder to think at what will be done when a roof of all things is at stake.

Cecille Ventura
Mar 25, 2020

I've worked with this company twice. First was to replace just the front section of the gutters and a part of the trim on the exterior of the house. They did it very quickly and did a great job. Josh was my point of contact and he was very responsive and communicative. Second time was to get our roof replaced. I worked with Miguel. He was very patient with my situation and was always available for any assistance. They replaced the roof in a single day. Did a good job. Without hesitation, he made sure to fulfill all my requests. My only issue was the little mess that was left behind. I communicated that and Miguel made sure to get it dealt with immediately. Prices were very competitive and am happy with their work.

Tere Hamby
Oct 22, 2019

I wish I had taken a before and after pictures to share with everyone. This company was wonderful from start to finish! They were professional, respectful, knowledgeable, and efficient. They gave me a fair price for the job (new roof) I needed done, and they completed the job in a single day as promised. They cleaned up all debris around the entire house. We have found a few nails here and there, but very few!! They went over the area with a magnet!! A magnet!! to find all nails they could and clean them up!! They got me 0% financing for 24 months, and because I work out of town they were willing to handle everything possible through emails! Highly recommended!! I would gladly put one of their signs in my front yard as advertisement!! It is so very worth the money to have such professional work done to your house!!!

Jeffrey Seyller
Oct 4, 2019

Joshua and his team were fantastic. I was told the work would take approx a week. They were done in four days. Joshua was in touch with me throughout. Team was clean, courteous and quiet. I was very particular and asked for some changes mid-project and they met my every need. I would highly recommend.

Kellie Z
Sep 14, 2019

Great Experience with Bayview Exteriors. I highly recommend these honest professionals. The office communicated through email, text message, and a postcard in the mail with the engineer’s name and photo so we would know what Fred would look like. We also got a phone call when Fred was on his way. Fred gave us a lot of information from his years of experience as a building engineer so that we could make an informed decision and he pointed us in the right direction. Thank you Fred and Bayview Exteriors.

Teresa S
Aug 25, 2019

Bayview exteriors did my roof and siding 3 months ago and I'm happy with the results. They did an awesome job. I'm real pleased with their work and recommended to a few friends it had their siding then and they're happy with the results also. thanks Bayview Exteriors

Ski Miller
Aug 5, 2019

I recently had a roof and wood trim repair done by Bayview Exteriors. The roofing crew completed the work in two days and the trim work was done in a day once the roof was completed. It is a messy job, but the clean up around my home of every scrap of shingle and roofing paper exceeded my expectations. Upon inspection, however, I found a couple of issues. One piece of the trim work above the garage door had been done, but they failed to replace a small two inch piece of rot in the crown molding below the top piece of trim. To repair, they would have to take apart all the work they did and repaint again. I met with Bayview and they agreed it was not correct and the trim was replaced and fixed correctly. I had also noticed that when throwing the shingles down off the back of the house, a few shingles had floated back against the white siding and left a few thin trails of tar in spots down the siding. I pointed this out. Bayview made three attempts to clean with various products and by pressure washing on two separate occasions. Every effort was made to clean the siding; unfortunately, the cleaning solution(s) had caused the finish of the 20 year old siding to appear clean, but different when the light or moisture was on it in the right light. To my surprise, Bayview made it right by replacing ALL of the siding on the back of my house! When I have told this story to neighbors and friends, I always pause here in the story. Everyone expects the worst and is sure the contractor left me with siding that was damaged. They can not believe it when I finish the story and tell them how Bayview handled this. Best experience with a contractor I have ever had. So good that if you want a personal reference, call Sheila at Bayview and she will connect us and I will answer any questions you might have. If you need a roof, call Bayview for a quote. The job will be well done!

Pete Bustetter
Jul 25, 2019

Josh and the team at Bayview Exteriors were a pleasure to work with. If you are looking for a company that provides prompt and quality service at a competitive price look no further.

Rebecca Rickman
Jul 15, 2019

Bayview Exteriors did an exceptional job. Contractors were punctual and completed the job quickly. They replaced the soffits around my home and it looks amazing!

Brian Moffet
Jul 13, 2019

I am a custom home builder who has known Miguel and Bayview Exteriors, LLC for over ten years. I have used them on various projects, including metal roofs, siding, exterior trim, TPO, and roof replacements. They do excellent work and stand behind their work.

Isaac Needell
Jun 21, 2019

Excellent company! I had them do some minor siding repair work and they were great! They started work the very next day and they were committed to making sure that everything was perfect. I had a few questions about the work and one of the owners came out to the house in less than 30 minutes to go over every detail in person. I would absolutely recommend Bayview Exteriors to everyone and I will certainly be calling them next time!

V Aldrich
May 11, 2019

This is a review of my experience trying to get an estimate. I have not used this company and cannot speak on the quality of their work. I am in the process of purchasing a house and spoke with Josh about getting an estimate on a slate roof repair. I was impressed with his knowledge and liked his suggestions. We agreed on a date and time for the estimate. My realtor waited for someone to arrive, but called to let me know they were a no-show (I live out of town). I called the next morning to find out what happened and was assured by the woman answering the phone I would receive a call back from Josh. No call back by 4:30pm so I called again and got through to Josh. He apologized and we agreed upon another date with estimates for even more work (guttering). I called the day of the estimate and Josh said they were already on their way and I would have the estimate that same day. Guess what - no show and no estimate. This was a time sensitive situation due to contract deadlines. Thankfully I have a back-up estimate from another more reliable company.

Tom Coburn
Mar 19, 2019

I contacted Bayview Exteriors to provide an estimate to complete a relatively small job on storm damaged metal roofing on a residence. They staff was extremely friendly and came out very quickly to review the repair. They provided a written estimate on the spot which I accepted. I also asked them to complete pressure washing on the residence to remove mold/mildew. Like the roof repair, they completed the job in a very timely manner and the end result was our complete satisfaction. I would certainly recommend Miguel Martinez, his company and staff for future repairs and pressure washing. I really liked the professionalism of this company and their employees. They really impressed me with how they began the projects as soon as the material were in and the weather cooperative. Thank you Bayview Exteriors for a job well done! Tom C.

Dana Wilson
Feb 28, 2019

Bayview Exterior was outstanding to say the least. Josh came and gave me an estimate for the work needing to be done. He was knowledgeable and honest. I was pleasantly suprised that he gave me more than one option that included the most cost effective but would also guarantee great results. This showed me alot about the companies integrity. The team that preformed the work were courteous and efficient. They did and amazing job!

Gina Spencer
Feb 1, 2019

Bayview Exteriors did an exceptional job. Contractors were punctual and worked continuously everyday until the job was complete. Josh was amazing. He answered my questions and responded to me immediately. Bayview Exteriors worked with me on a decent price, but they exceeded expectations with their work.

Sabina McPherson
Dec 28, 2018

We were very pleased with the work done by Bayview Exteriors. It was done quickly, as promised, and the workmanship was outstanding. Our salesman, Josh, was professional, honest and didn’t make promises he couldn’t keep. We would recommend this company.

Sharon LaFontaine
Oct 11, 2018

They replaced our roof and did an excellent job at the fairest price. They had to replace boards, put on a weather guard under layer plus the shingles. It has held up well with all this terrible weather and I don't have to worry about leaks anymore. The crew worked very hard and were very professional. They were fast too.

Scott Hunter
Jul 27, 2018

I have used Miguel and his team for roof repairs and full roof replacements as both a Property Manager and for my personal home. They always do a professional job, show up on time and are responsive to my needs. They pay attention to details and leave the work site spotless. Their team members are personable, polite and friendly and their rates have always been competitive and fair. I have referred Bayview Exteriors to my neighbors and friends and can recommend them without hesitation!

Iva Angelova
Jul 24, 2018

Great service from Miguel! They put new roofs for 2 of my properties back in 2013 and I never had a problem. I recently had an emergency not related to the roof and they came right away in the middle of the rain storm to help. Great people and great prices!

Sheri Bergeman
Jul 15, 2018

We hired bayview exteriors about 2 years ago to do siding on our house and they did an awesome job. We had a bad storm roll through and they came out and fixed a piece about 3 months after the job was done. They were extremely professional and followed up! Would recommend!

Michael Kellam
Jun 5, 2018

Have used them on several occasions and only had positive experiences. Responsive and respectful staff, combined with fair pricing and quality workmanship.

David Pennington
Jun 19, 2017

Stay away from these guys, they replaced the soffits on my place for 2k. And cracked a board in the fascia thick caused the fascia and soffit to pull away from the roof. Refused to come fix it unless I replaced all the fascia for another 1500 bucks. Said it was preexisting even though they did not note it when they were up there. I called them all the time to get it fixed. They just kept passing the buck to someone else. Very unprofessional and disappointing.

Todd Chauvin
Apr 26, 2017

They don''t care about their potential customers. Made an appointment they cancelled it without notifying me. I had to call to find out what was going on. Made another appointment the next day and once again no show. Had to call again to find out what was going on. They didn't even know. I was pretty much to wait until he shows in in maybe 30 minutes maybe longer. They just don't care.

Conrad Browe
Sep 7, 2015

We contracted with Bayview Exteriors to accomplish extensive replacements of exterior trim, soffits and siding on our house. They did an absolutely beautiful job. The company owners, Miguel and Sheila Martinez, visited our work site several times during the house repairs to make sure we were greatly pleased with every detail of the work and to check contract progress. The skilled work crew of Josh, Noe, and Mark took pride in the high quality of their repairs, and were very courteous, respectful and professional. Miguel Martinez proved to be a highly skilled craftsman, having exceptional knowledge and experience in residential repair work. With his guidance and assistance, the work crew expertly resolved a few unique challenges and surprises encountered in repair of our old home. We were also very pleased the crew worked every day consecutively until all the work was complete, arrived at a consistent time each day, made good progress each day working 8-9 hours, took time at the end of each work day to collect and dispose of construction debris, and took care not to damage our many flowers and shrubs. Thanks to Bayview Exteriors, our old home now looks new again. We obtained multiple proposals from contractors and selected Bayview because of the following factors: they quoted the lowest price; they are very experienced in the type work we needed to have done; they are very experienced working with PVC; past internet reviews of their work are complimentary, they are rated A+ by the Better Business Bureau, and they are a licensed contractor in the State of Virginia.

Conrad B.

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137 locals recently requested a quote
  • 1170 Lance Rd #108, Norfolk, VA 23502
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Warranties Offered
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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