- 2075 KY-192, London, KY 40741
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Baymont by Wyndham London KY”?
Customer reviews reflect a mix of positive and negative sentiments regarding their experiences at the hotel. Many guests appreciated the spacious and clean rooms, friendly staff, and the quality of the breakfast offered. However, serious concerns were raised about cleanliness issues in some rooms, including musty odors and poorly maintained facilities. Communication about the property’s condition and customer service experiences varied widely, with some guests highlighting outstanding support while others experienced rudeness or unprofessional behavior. Overall, while some guests enjoyed their stays and appreciated the amenities, others reported significant dissatisfaction that impacted their experience.
What Users Like The Most
- The staff were a Godsend! We had trouble with our truck while towing our camper.
- Great hotel. BIG room. Full kitchen with full size fridge.
- The rooms are clean, the rates are affordable, and everything is as expected—but the service is what keeps us coming back.
- It was very relaxing and the man at the front desk was very friendly.
- They actually have hot food for breakfast. Sausage, eggs, biscuits and gravy, and waffles.
What Users Like The Least
- I would give no stars if possible this place smelled like old socks in our room and hallway.
- The hotel overall needs a major renovation.
- The room smelled musty, like it was wet at one point and then dried.
- If you have a family do not stay here; the pull out couch looked like it had human poop smeared all over it.
- We prepaid for a room a week in advance but they gave our room up.
Recommended Reviews
Great hotel. BIG room. Full kitchen with full size fridge. 2 king beds, large tv. Living room area with pull out couch.
FULL HOT BREAKFAST! It felt like more "stars" than other Baymont that I've stayed in. I chose it for the pool, but everything else was so amazing. Staff everywhere and they were so friendly. The state is really screwing them over with the entrance that only allows for a right-hand turn off of their street.
Positive: The room was very clean, no bugs etc. The pool was clean and well maintained. Staff were professional. Negative: Some lotion/shampoo had old dried lotion/shampoo on the outside, and one was completely empty. There were multiple groups of people drinking and smoking marijuana and listening to loud music outside the room.
- 2075 KY-192, London, KY 40741
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated