- 1430 Congaree Dr, West Columbia, SC 29172
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Bauer Roofing”?
Customer feedback is mixed regarding Bauer Roofing. While many reviews highlight excellent communication, prompt service, and fair pricing, there are notable complaints about unprofessional responses and missed appointments. Positive experiences include efficient leak repairs and thorough consultations, often emphasizing the company's honesty and customer-first approach. However, some customers experienced frustration with the company's communication and scheduling, pointing to a lack of follow-up that marred their experience.
What Users Like The Most
- Roy came out, listened to my problem, and gave me a price for exactly what I asked for.
- Extremely reasonably priced. The second time they came out, found out the leak was an issue with our AC unit and not our roof.
- Excellent communications and roof installation.
- They look out for the best interest of the customer.
- The whole process from start to finish was a great experience.
What Users Like The Least
- I know I won't be the lowest but I could be the highest regardless since I wont be the lowest there's no need to give a bid.
- No one showed up, called or emailed about the appointment.
- I set another appt for the same day, but no one showed up again.
Recommended Reviews
Kept asking people for quotes for a repair. I knew my roof was bad, but I needed to get a few items fixed to make it just last till mid next year. Everyone kept quoting me new roofs, and wouldn't listen/understand that I didn't have the money at the time, and I needed it to last another year. Everyone except Roy wtih Bauer roofing. Roy came out, listened to my problem, and gave me a price for exactly what I asked for. It was fair--Better than fair honestly, and he was very pleasant about the whole process. He was also very frank and honest about items, and I appreciated the honesty too. 10/10 stars. Thanks for coming out Roy!
We contacted Bauer to provide an estimate to replace a roof being covered by insurance. When they found out we were getting 3 estimates at the request of the insurance company, this was their reply by text: "If she is getting three estimates to do the work one one of them does not need to be mine. I know I won't be the lowest but I could be the highest regardless since I wont be the lowest there's no need to give a bid because they certainly will take the lowest which ever that is."
We've used Bauer roofing twice now for leaks on our house. The first time they came out within the day and found the issue and patched it within 30 minutes. Extremely reasonably priced. The second time they came out, found out the leak was an issue with our AC unit and not our roof, and went the extra mile to take pictures and videos to show our AC people. Really fantastic company, wouldn't use anyone else.
Company Locations
Head Office
- 1430 Congaree Dr, West Columbia, SC 29172
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured