Logo of Balance Claims LLC

Balance Claims LLC

  • 9002 Purdue Rd #100, Indianapolis, IN 46268
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Balance Claims LLC, located in Indianapolis, Indiana, we pride ourselves on our versatility and technical expertise in the roofing industry. Our comprehensive range of services includes roof repair, roof vent installation, rubber roofing, flat roofing, soffit installation and repair, green roof repair, and TPO roof replacement. Whether you are a homeowner or a business, we are equipped to manage both residential and commercial projects with precision and care. Our approach is characterized by meticulous organization and a commitment to delivering durable, high-quality results. We understand the complexities involved in each project, and our well-coordinated team is dedicated to ensuring every detail is addressed. With a focus on reliability and consistency, we strive to provide long-term value for our clients in Mine Hill Township, NJ, and the surrounding regions. We are ready to tackle even the most challenging jobs, ensuring a thorough and successful completion every time.

What people say about “Balance Claims LLC”?

Customer feedback on Balance Claims is predominantly positive, highlighting exceptional customer service, quick response times, and thorough attention to detail in their work. Many users appreciate the professionalism of the team and their ability to manage a high volume of claims effectively. However, there are a couple of serious complaints regarding financial outcomes and the efficiency of their supplement processes, which cast a shadow on the overall perception. While most experiences are favorable, these notable issues suggest potential drawbacks that prospective clients should consider.

What Users Like The Most

  • Emilee at Balanced Claims has been amazing to work with. She is easy to reach and is super helpful with any questions we have.
  • I couldn't be happier. And this is coming from a long time self supplementing xactimate writing project manager of old.
  • The estimators did an outstanding job, completing write-ups quickly and thoroughly.
  • BC will attend to your needs promptly! Keep up the good work guys!
  • They are quick to respond, easy to work with, and have certainly made supplementing this year much more manageable for our team.

What Users Like The Least

  • Could not be worse at what they do. They hardly increase the value of insurance claims.
  • Using balance claims over a knowledgeable supplementer cost me tens if not hundreds of thousands of dollars.
  • Took thousands of dollars from me to write up supplements that would never get approved.

Recommended Reviews

Overall Company Rating
Good 4.0
Out of 8 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Robin Mires
Jul 16, 2025

Emilee at Balanced Claims has been amazing to work with. She is easy to reach and is super helpful with any questions we have. If any issues arise, she is quick to address them. Everybody needs an Emilee!!

Paula Rize
Jun 3, 2025

We have been working with Balance Claims for a couple of months now and are pleased with the service they provide. Joe got us set up and Rhett and the team has been great at keeping up with our customer load.

stephen hood
Jun 2, 2025

Ive used balance for the past 3/4 years and continue to be amazed at the results. Theyve handled everything thrown at them with top notch professionalism. I couldn't be happier. And this is coming from a long time self supplementing xactimate writing project manager of old. Happy to say i havent touched xactimate since i started working with Balance because i havent had to. Thanks for running a great organization.

Justin Stessman
Dec 18, 2024

I recently began working with Balance Claims, and I can’t say enough positive things about my experience. The estimators did an outstanding job, completing write-ups quickly and thoroughly. Their attention to detail really made a difference in the process.

Additionally, the supplementors were fantastic! They effectively addressed all line items with the carriers, ensuring that nothing was overlooked. The level of customer service throughout was top-notch; everyone was responsive, helpful, and genuinely cared about my needs.

If you're looking for a claims service that combines efficiency with excellent support, I highly recommend Balance Claims. They truly make the process smooth and hassle-free!

Jeffrey Dopp
Dec 18, 2024

Could not be worse at what they do. They hardly increase the value of insurance claims. They're all about volume and fast turnaround, not contractor and client satisfaction. Using balance claims over a knowledgeable supplementer cost me tens if not hundreds of thousands of dollars. I just spoke with one of my peers and his supplement company got him an average of $1300/square from the Colorado storm in 2024. Balance Claims got us around $900/square on average and they completely bombed the billing process so it has been a fuster cluck of epic proportions. If you love losing money on behalf of your clients, or you simply love letting the insurance companies win while you take an L, then BC is your place. If you really love making money and doing what's best for your homeowners, stay far away from these people. They will make your life and your bank account suffer, I promise.

Agustin Villagomez
Dec 10, 2024

We love Balance Claims. Our previous company we were using was good but not Balance Claims good.
BC will attend to your needs promptly!
Keep up the good work guys!!!!!!

Shawn Seevers
Nov 18, 2024

Our experience with Balance has been fantastic so far. We are a roofer in Nebraska doing about 500 jobs a year. I was unsure at first if Balance would be able to handle the amount of jobs we threw at them, but they really exceeded our explications. They currently average about 5.9k per claim, which is a very respectable track record for this space. They are quick to respond, easy to work with, and have certainly made supplementing this year much more manageable for our team.

Mattie, our Account Executive at Balance claims, is fun, professional, and easy to work with. He and his team have been very effective getting difficult jobs approved this year in a really tough supplementing market. They have really done a nice job over the last 5 months or so that we have worked together.

Thank you to the team at Balance for all their hard work! We are looking forward to growing with you!

guy smith
Aug 14, 2024

Took thousands of dollars from me to write up supplements that would never get approved asking for the same stuff I could’ve did on my own let alone never got return on my investment, paying them to do something that they couldn’t even do stay far away from this company, all other companies that do supplements only get paid Unless you get paid good luck and stay away

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137 locals recently requested a quote
  • 9002 Purdue Rd #100, Indianapolis, IN 46268
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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