- W188N11782 Maple Rd, Germantown, WI 53022
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
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We had them do gutters, soffit & fascia for us a few years ago. Install was done haphazardly and whenever we have tried to get help with it, (we legitimately cannot open our front door without it scraping because it was installed too low) we're told that we have to wait until spring. Called the following spring and no answer. Many emails, FB posts, now when I try to call their number isn't valid.
I'm so sick over this situation I could vomit. We had countless issues during the installation of our roof, skylight, and gutters.
Wrong skylight installed (was supposed to be one that opens for venting, as it's in the masterbathroom) and never finished trimming it. They would have had to removed sections of the shingles to put in the right one so instead there was no charge. They didn't clean gutters before adding gutter guards causing major clogs we had to snake, filled with not only old tree debris, but giant chunks of roofing materials.
Project started in July 2018 and then didn't complete until October. Ended up not having the wrong products be replaced because they couldn't even finish the job. We didn't pay full bill because job wasn't complete, to which they threatened lien action for not paying. Negotiated a reduction of bill so we could end the relationship.
Fast forward 3.5 years...the excessive moisture around the skylight is causing drywall deterioration. Instead of disabling the pod vents, they left them and added a ridge venting as well. If I knew then what I know now about roofing, we would have addressed this immediately, but apparently they like to take advantage of customers. They were the "expert professionals" that should have known this was a big no no.
The first winter we discovered frost in the attic. Consulted a few contractors that told us to keep an eye on it.
This year, mold all over the interior access panel to attic. Opened attic and found horrendously rotten decking. No way it was like this when we had roof done or their contractors would have fallen through. We have since been told by other contractors that the two styles of venting should NEVER have been mixed and the air cannot escape properly causing all the moisture.
I have sent an email asking for a response and heard nothing.
Our house was built in 1992. The first picture is the decking condition in 2016 when we bought. The next are the photos of the decking, currently, just 3 years after roof replacement and adding vents.
Any advice would be greatly appreciated because this is going to be a costly lesson, to do more research and not trust the salesman.
Had a roof installed, took 2 full years to get them back to finish the job. The roof areas that were quoted to have a spray coating (which is why it wasn't finished) are not even eligible for that specific treatment, and no price adjustment was given. Non matching shingles were then put in, but there are bare spots and water keeps leaking in. Today marks the 3rd flood in my downstairs unit due to the negligence of this company.
- W188N11782 Maple Rd, Germantown, WI 53022
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered