Atlas Home Solutions
- 121 Fountain Lakes Industrial Dr, St Charles, MO 63301
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Atlas Home Solutions”?
```json
{
"summary": "Customer feedback is mixed regarding Atlas Home Solutions. While many reviews praise the professionalism, responsiveness, and communication of their staff, particularly Paul and John, there are significant concerns about poor project management and lack of accountability. A notable negative review highlighted severe issues with a roofing repair that was inadequately completed and an unresponsive customer service team. These serious complaints overshadow the positive experiences shared by other customers, indicating a need for improved communication and reliability in service delivery.",
"liked": [
"He was professional and caring, and truly cared about the quality of his work.",
"Paul is not only professional, kind and a wealth of knowledge, he is also a good communicator.",
"Atlas showed the ability to complete without a hiccup.",
"Paul was always responsive and my best advocate when it came to dealing with the insurance company.",
"His crew showed up on time, completed the job in one day and did a thorough clean up as well."
],
"disliked": [
"Paid for 400 square ft of wood and shingles and got a 4 foot by 2 ft piece of wood.",
"Left the bad wood as you can see in the pics. It's warping up so bad you can see it from the yard and it still leaks!",
"No one in this company will call you back.",
"They purposely kept sending my insurance agent the wrong bids.",
"The owner told me he doesn't
Recommended Reviews
Our shower installer was Chris McFall. He was amazing! He was professional and caring, and truly cared about the quality of his work. We would highly recommend Atlas Home Solutions. They are well worth waiting for!
Adam their project manager who has been roofing for 2 decades did this "repair". Paid for 400 square ft of wood and shingles and got a 4 foot by 2 ft piece of wood. I asked for the repair in March. Didn't come out until mid July.
Left the bad wood as you can see in the pics. It's warping up so bad you can see it from the yard and it still leaks! But hey, at least he bought me a tarp and never called back!
The owner told me he doesn't guarantee his work. Refused to fix or pay me back.
No one in this company will call you back. They purposely kept sending my insurance agent the wrong bids and wouldn't correct it.
Paul from Atlas Home Solutions, LLC, worked with us through the process of the replacement of our roof and gutters related to storm damage. He answered our many questions and was helpful in our decision making. Paul is not only professional, kind and a wealth of knowledge, he is also a good communicator. The project was finished on time and any debris in the yard was picked up. We would highly recommend Paul and Atlas Home Solutions.
137 locals recently requested a quote
- 121 Fountain Lakes Industrial Dr, St Charles, MO 63301
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
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