- 3 Shuttle Ct, Hampton, VA 23666
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Green Roof
- Asphalt Shingle Roof
About the Business
At Atlantic Roofing Services, Inc., we pride ourselves on our versatility and technical expertise, offering a comprehensive range of roofing solutions tailored for both residential and commercial projects. Based in Hampton, Virginia, we specialize in roof installation, replacement, repair, coating, waterproofing, gutter repair, and cleaning. Our ability to manage complex projects from start to finish ensures that every detail is meticulously addressed. Our organization and consistency in work reflect our commitment to delivering durable, high-quality results. We understand the importance of reliability, which is why our dedicated team approaches each job with a focus on thoroughness and precision.
Whether you need a new roof or essential repairs, we are equipped to provide long-term value for our clients. With a strong emphasis on project coordination, we ensure that every aspect of your roofing needs is handled seamlessly. Serving Hampton and the surrounding areas, we are here to elevate your roofing experience.
What people say about “Atlantic Roofing Services, Inc”?
Customer feedback is overwhelmingly positive regarding the services provided by Mike and his team at Atlantic Roofing. Many reviewers highlight the clear communication, professionalism, and efficiency demonstrated throughout the roofing process. Customers appreciate the honesty in estimates and the quality of work, with particular praise for the thorough cleanup after installation. However, there are a few serious complaints about missed appointments and lack of follow-up on urgent repair requests, which suggest room for improvement in customer service and scheduling.
What Users Like The Most
- Mike provided a clear in-person estimate and walked through the entire process without excessive salesman tactics.
- There were no cost surprises during installation, and the team did a good job of cleaning up the worksite after completion.
- Mike answers his own business phone, works alongside his crew, and actually gets on the roof to give an estimate.
- The attention to detail was amazing from installation to clean-up.
- They fixed items that other companies didn't do right.
What Users Like The Least
- They called at 3:05 saying that they still have to unload a truck and cannot make it.
- Called again and he said he would send someone out. 5 days later nothing.
- Very unprofessional not to call earlier and prioritize customers.
- I told them don't bother trying to reschedule I'll use a different company.
- After they were done there was actually a leak at a vent pipe.
Recommended Reviews
I had a roof installed in May 2021. After I reviewed various contractors, Mike provided a clear in-person estimate and walked through the entire process without excessive salesman tactics, it was straight forward information. The cost of materials was rising in the midst of COVID, but their install prices were lower than the other contractors reviewed. The materials and process was clearly communicated. Mike then supervises the team as the roof installation is completed. There were no cost surprises during installation, and the team did a good job of cleaning up the worksite after completion. There is a 10 year labor warranty on roof installations (at the time of this installation). I've waited about a year to leave this review to see how the new roof holds up to various weather conditions, and there have been no problems. If you are looking for a roof installation in the area, it would be advised to get a quote from them. They won't offer to sell you the "triple gold platinum plan" etc., but will give you a straight forward estimate and complete the work as described with no BS.
This is the second time Ive used Mike. He tells you the problem is and explains what has happened and what he can do to make it right. He is honest and this carries out through the quality of work.
I took off work to meet for an estimate at 3:00, they called at 3:05 saying that they still have to unload a truck and cannot make it. Very unprofessional not to call earlier and prioritize customers. I told them don't bother trying to reschedule I'll use a different company.
- 3 Shuttle Ct, Hampton, VA 23666
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Green Roof
- Asphalt Shingle Roof