Logo of The Roofing Company, Inc.

The Roofing Company, Inc.

  • 2106 Aluminum Ave # A, Hampton, VA 23661
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Warranties Offered
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At The Roofing Company, Inc., we pride ourselves on our versatility and technical expertise, allowing us to handle a diverse range of projects for both residential and commercial clients. Located in Hampton, Virginia, we specialize in comprehensive roofing services, including roof replacement, emergency repairs, maintenance, waterproofing, and leak repairs. Our skilled team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency in our work sets us apart.

We understand the importance of delivering durable and high-quality results that provide long-term value for our clients. Whether we are repairing aluminum siding or installing a vapor barrier, we approach each task with careful attention and reliability. Our well-coordinated team is dedicated to completing projects thoroughly, ensuring that your needs are met every step of the way.

What people say about “The Roofing Company, Inc.”?

Customer feedback is predominantly positive regarding the services provided by The Roofing Company. Many reviewers praised the professionalism, communication, and thoroughness of the staff, particularly highlighting the informative nature of project estimates and updates during work. However, there are notable concerns regarding the quoting process and communication for certain projects, which led to unexpected costs and delays. While issues were experienced by some customers, the overall sentiment remains favorable due to the quality of workmanship and reliability demonstrated by the company.

What Users Like The Most
  • Very easy to work with, very professional. Great job!
  • He kept me informed of what he was doing throughout the day with voicemail and pictures.
  • Jacob was courteous, professional and very knowledgeable.
  • They were polite, professional and easy to work with.
  • Their complementary annual inspections will keep our roof, chimneys and vents in great shape.
What Users Like The Least
  • Was charged 2,477 dollars to repair a roof that is less than 10 years old.
  • Their quoting process is inadequate, resulting in unexpected expenses and delays.
  • For the last three years there has been one leak after another, 6 so far in different areas.
  • I cannot recommend this company and will not engage their services in the future.
  • I am tired of telling neighbors which company installed my roof.
Recommended Reviews
Overall Company Rating
Excellent 4.5
Out of 68 reviews
5 stars
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1 stars
Show first:
David Young
Jun 27, 2025

Mike and Mickey repaired the aluminum siding on our house to install a vapor barrier behind the siding. They took great care in removing and reinstalling the siding avoiding the need to replace any of the siding pieces. Very easy to work with, very professional. Great job!

Eddie Norris
Jun 8, 2025

Adrian did an outstanding job with our roof repairs. He kept me informed of what he was doing throughout the day with voicemail and pictures.

Belvadere Simon
Jun 6, 2025

Roof was replaced in 2017. This year some shingles were raised up from the base. Won't go into specifics of what problem was. But was charged 2,477 dollars to repair a roof that is than 10 years old. Instead of admitting that job may not have been done right in the first place; was told "my house wasn't built right". House was built in 1974.

Jill Brown
May 30, 2025

Jacob was an awesome person to have here at our home! He was extremely knowledgeable, professional and very good at what we needed. He explained everything about our project and spent time to educate us on our roofing as well ! He is a wonderful representative for your company!
This Man knows what he's doing and saying to your customers! 5 Stars Jacob!!

Eva Miles-Casin
May 23, 2025

Outstanding service!
Mike, Kris and Jacob did an outstanding job installing gutter guards and new downspouts. They were polite, professional and easy to work with. The process was explained to me from the beginning phase to the final phase.

carol ll
May 13, 2025

The Roofing Company has done several roofs for us, and they have retained our trust. We had one issue created by a former employee, but that was promptly resolved by Brian when he became aware of it. Their complementary annual inspections will keep our roof, chimneys and vents in great shape for years to come, and we're looking to them for help with our gutter, too.

betty sutton
May 8, 2025

Jacob Seaburg came by this afternoon to give us a quote to replace our 22 year old roof. Jacob was courteous, professional and very knowledgeable. He answered all our questions and after checking our roof and showing us the drone photos, he let us know our roof is not in need of replacement at this time. Such honesty and integrity is refreshing. No pressure tactics at any time. He left us with two quotes for consideration and texted us our roof pictures shortly thereafter. Thank you!! Based on our experience today, I will definitely consider The Roofing Company when we are ready to replace our roof in the near future.

Bob Gibbs
May 7, 2025

Jacob came out and gave us an estimate for new gutters. Really professional, respectful and thorough. Explained the product well and didn’t press me into a decision on the spot.

Jani Parker
May 7, 2025

Mike and crew did a great job with our chimney repair. Very professional and maintained good communication throughout the process.

Kelly Simerson
May 3, 2025

Jacob came over to give us an estimate for our roof. Jacob is very professional and knowledgeable about his products. He showed us everything they would do and answered all of our questions. He was very polite and very informative. If you are looking to replace your roof, gutters or siding, I would recommend contacting Jacob.

Garrett LyKinhan
May 3, 2025

I had inspections and project quotes from multiple companies in the HR area. Jacob’s professionalism and pride in his work was unmatched. He completed a far more detailed inspection than any other project manager and he took the time to walk us through his work and provided us with a very clear and informative path on what our project would cover. I took a handful of his business cards and highly recommend anyone looking into roofing to call The Roofing Company, and ask for Jacob S.

Benjamin Hathaway
May 1, 2025

Jacob was professional & thorough. His knowledgeable & patient approach to explaining the state of my roof helped me feel comfortable, knowing I was working with a pro!

Michael Stanton
May 2, 2024

4 June 2024 update: the owner of The Roofing Company reached out to me to ask for a meeting to discuss my concerns. I visited his facility and learned about their investments in training and quality - it is quite impressive. We also discussed their estimating processes, causing me to retract my previous (unfavorable) posting. Estimating is very hard with many unforeseen variables, and I accept that sometimes they can be off - it’s unavoidable.
The owner also visited my home to look at other roofing matters . He is eminently knowledgeable and professional with many years of experience and useful roofing demonstration aids.
The Roofing Company is a high-end roofer with top-quality, and a very wide range of product and service offerings - check them out if you need a roofing project done!

Rachel Vernon
Mar 20, 2024

I cannot recommend this company and will not engage their services in the future. Their quoting process is inadequate, resulting in unexpected expenses and delays. Despite significant portions of our project becoming unnecessary, the savings were minimal due to prolonged work on other areas. While we avoided surpassing the projected hours for the entire project, the lack of transparency regarding start dates and communication shortcomings were major issues. Despite assurances of follow-up from their office, we were consistently left in the dark and had to initiate all communication. This has been one of my most unsatisfactory experiences with a contractor, and I have no intention of working with them again. Their failure to adhere to timelines and accurately quote projects is unacceptable. Regardless of any warranty coverage, I will not permit this company to return to my property. Attempts to address concerns with them have only yielded evasive, corporate responses.

Calli and Chris Mahon
Mar 10, 2024

We recently had a free estimate for repair with Chuck! He took his time doing the inspection and explained things to us clearly. He was professional and kind. When we made the appointment Sabrina was patient and helpful! We are looking forward to completing this job with them as well any others we will have in the future.

Joshua Bangert
Mar 6, 2024

Had my roof replaced today. Excellent workmanship, very professional crew, extremely proficient in roofing, and took the extra care to clean up and completely sweep the yard, flower beds and driveway for debris and nails. I would highly recommend The Roofing Company for all your roofing needs.

Nicholas Schuetz
Feb 10, 2024

From Jason the estimator/ contracts coordinator to Jay the site manager, Kevin and Jonathan the copper pipe cover installers, the Spanish speaking Foreman and his roofing team, each putting forth 110% from start to completion of our 25-year complete roof replacement. every person was professional, very knowledgeable and passionate about their area of work expertise. they are kind, personable and caring about the customer and project. the warranty and yearly inspection of the roofing gives the homeowner piece of mind for their roof's future performance.

Brett Stones
Jan 12, 2024

Nothing but good things from this company. Chuck responded promptly to my inquiry and has been very helpful and professional throughout the process of inspection and contract negotiations. The work was completed on time and under budget. Highly recommend this company.

laura hill
Dec 10, 2023

Not pleased. The roof on this house is now 7 years old and for the last three years there has been one leak after another, 6 so far in different areas. The Roofing Company put it on with what appeared to be rent-a-temps with little experience, placing a vent in an inappropriate location that needed to be moved when the foreman got back to the job, installed the roof as rapidly as possible and left. There is a five-year guarantee to fix problems, but wouldn't you expect a roof to last a bit longer? I am tired of blue tarps as we fix leaks, and I am tired of telling neighbors which company installed it when asked. I repeat the first leaks showed up before five years had passed, and there is a new one showing today. i gave it one star because it will not post without marking at least one.

marilyn burney
Nov 8, 2023

Yesterday Kevin and James replaced 3 skylights and added solar blinds in a grest room. Of those I was in contact with over the several months from estimate to installation, Kevin and James were the most outstanding. As the leader, Kevin informed me of every step in the process and made sure I was satisfied when it was completed. Great job, Kevin and James!

Connie Kurish
Oct 7, 2023

Dennis and his crew did a great job on our roof, couldn't be more pleased! Dennis was great at communicating with us regarding the status of our project since we were out of town. Even when we returned and had questions, he was quick to fix a little hiccup and really went out of his way to make us happy quickly and with great talent.Would highly recommend him as a supervisor and the company for a smooth and excellent job.

LeRoy Griffin
Sep 15, 2023

James came out promptly and did a fine job. He let me know about what he was going to work on. When asked about what he needed from me for him to do his work, he told me that he basically needed to just have access, which was easy to do. He even cut a tree branch off where it was hitting the house. We should be good to go!

Susan Colpitts
Sep 6, 2023

James and Kevin were quick and did a thorough job. They weren’t even loud and I thought roofers were always loud! Many thanks. We are selling the house but we will pass your name to the new owners!

Chris Ingram
Jul 26, 2023

James (Ziggy) was absolutely wonderful. He was friendly, attentive and professional. He did a roof repair on my parent's house. James worked in a timely manner and was quite knowledgeable as well. He kept an upbeat demeanor throughout their encounters. What a great and positive experience. James is definitely a great addition to the Roofing Company family.

Thomas Ross
Jul 18, 2023

Thank you for the follow up today! Chuck Simpson was very knowledgeable, respectful and answered all of our questions and concerns! Definitely glad we found this company!

Jennifer Cottrell
Jul 3, 2023

James showed up early and he knocked it out in a very timely manner. Was very on point and pleasant and knew what he was doing. He explained everything to us and made sure we had no further issues or questions.

Eric Bashkoff
Jun 3, 2023

Kevin Saunders replaced 5 vents on our roof. He was extremely courteous and professional. The job was done with great attention to detail and efficiency. He kept us informed of the job progress and explained all charges. Once he finished, everything was left in perfect order, without a trace of evidence that repairs had been done to our roof (of course except for the new vent fixtures). I have been extremely happy with The Roofing Company over the years and plan on calling them again as needed.

Varna Roberts
Apr 6, 2023

The roofing Company has been a very good business to work with. They are always very efficient and they do work we can depend on to be done correctly. Thank you to Brian Chalsma and his staff for excellent work and customer service. Don and Varna Roberts

Janet Norris
Mar 16, 2023

We recently had our roof and skylights replaced. Jason initially came out for the estimate and evaluation. Very pleased with the information and recommendations he provided. Jay and Kevin came next to do a site check and to measure the skylights. On install day, the crew showed up at 7:00 a.m. and by 7:30 the old shingles were being scraped and removed. Had a minor mishap with the skylights not being the correct size but Jay got the issue corrected the same day. One concern I had was that at least one of the crew was smoking a cigarette while working on the roof and it was breezy that day and another crew member dropped (totally unexpected) a hammer through one of the open skylight holes and it slightly damaged an end table. We have received several compliments from our neighbors on the roof and would certainly recommend The Roofing Company, Inc. to anyone in our area interested in roof and skylight replacement.

Mtn Hiker
Feb 3, 2023

This company installed a new roof 11 years ago. Chuck Simpson was the person handling the job. I recently noticed a very slow leak, so I contacted the company again to see if they could fix it. Chuck Simpson is still with the company. He came out and fixed the leak (caused by a tiny nail) and then inspected the rest of my roof and put sealant on any places that he thought could be possible problems in the future. There was no charge for this service even though the labor warranty ended 6 years ago. This company really stands behind their work. I am going to recommend them to anyone needing roof work.

Kimberly Mitchell
Dec 9, 2022

I am so happy that I found this company! James and Seth are the best, they kept me informed of arrival and departure times and were very courteous!! Thanks Guys!

Catherine Ing
Oct 28, 2022

When our roof started leaking, even though it was during a high-volume repair period, Chuck was able to get our damage accessed and put us on the list for a work crew incredibly quickly. Adrien, who has been foreman on several projects for us, coordinated well with the plumber (relocating a poorly placed pipe that was a point of water infiltration). And when more damage, caused by a poor roof installation by our home's previous owners, threated to void our entire warranty, he got the problem resolved for us quickly and without breaking our budget. Better yet, his crew did such a good job that the inspector that came out to check on our roof-perimeter pest-control seal afterward said it was the best job he'd ever seen and that Adrien 'definitely did you a solid.' Only the highest of praise for TRC!

Justin Green
Oct 24, 2022

Kevin and James completed the work in a timely and professional manner. I am very satisfied with
the work they performed.

Earl Royer
Sep 25, 2022

The person who came out to effect the repair was on time and very professional. He took care of the problem in a timely manner and took pains to respect my home

Scott Harrison
Aug 7, 2022

The Roofing Company's customer service is the best you will ever find - regardless of the type of business. Chuck detailed every step of the process for the roof installation, and exactly one year later came out to do the free annual inspection without me reaching out to the company. Highly recommended.

Nan Gallagher
Jul 28, 2022

Mike and his crew did a slate repair, flashed a chimney, installed gutters, and installed new shutters. Mike discussed all repairs daily. He and the crew were professional and friendly. I can't wait to see how the new gutters work in a big rain! This is my second Roofing Company Project.

Bryan Schmidt
Jun 15, 2022

My wife and I chose the Roofing Company to install a new roof on our house in Kiln Creek. They installed a GAF Roof with the Golden Pledge Warranty and we are excited to have the peace of mind that comes with not having to worry about our roof for a long time. They recently came out for our one year check up to make sure that everything is holding up well. We noticed a difference with our roof the first time a heavy rain came through and all we heard inside the house was silence. We do like the sound of rain drops but the peace and quiet was wonderful as well. They went above and beyond what we expected, replacing fascia boards that were rotting and installing them in a way to prevent the rot from coming back. They installed kickback flashing to keep the water away from the siding and walls of the house and copper pipe collars that not only look pretty but will last the test of time. We cant be happier with the service that we got from both Greg, Brian as well as the entire crew that came out. Thank you all for everything that you did for us.

Calandra Waters Lake
Jun 10, 2022

The Roofing Company brought professional expertise to our unique house, including skylights and gutters. Our home is a blend of industrial style skylights with a flat roof on a residential home, the Roofing Company had all the commercial and residential in-house knowledge to do our work, but also the kindness and flexibility to recognize that we are homeowners and not a large corporation. They customized unique solutions for our home and worked with us on schedule adjustments. Chuck, Greg, and CJ in particular were an outstanding team. Well worth the money!

Emilia Rusnack
May 11, 2022

Supervisor Dennis and his crew were professionals in the installation of our new roof. The process went smoothly and, we are pleased by the results. Considering how expensive everything is nowadays, the price was right.I would used them again. They deserve a five stars rating!

Renee Neiman
Dec 30, 2021

I absolutely love the solar tubes!! And solar night lights! Solar tubes were not new to me as we have one in the stairwell and my mom has a couple, but I underestimated the difference they would make upstairs. With the light from the bedroom windows overflowing into the hallway I would have never had the tubes installed, but I had already bought them when our house was being built so just went with it ... so glad I did!! Ken was the first face of the company that I saw and was great. He checked out the areas where I wanted the solar tubes, took pictures, then sat down with me and explained everything. He suggested adding the solar nightlights which again didn't seem like a big deal to me, but they inadvertently made the project less expensive due to the solar rebates available so it was a no-brainer. And, I love the solar nightlights!! It will be great when my grandkids are here and get up in the middle of the night ... they can see to get to the bathroom without flipping on lights!! Kevin was the man that did the work. He contacted me to let me know he was on the way, arrived at the appointed time, did an awesome installation job, and cleaned up after himself. The solar nightlights did not come in in time, but arrived after he was at my house so, yes, he drove back to the office/warehouse to get them so he could complete the job that day! Kind, polite, professional, and a job well done ... what else could one ask for?!?!? Ken came out the beginning of November and estimated a February install. It was a month later before I pulled the trigger and said let's do this. I was never given a new date, but I assumed that now it wouldn't be till March. Seven days later I received a phone call; there was a cancelation and my solar tubes were installed 8 days after I signed the contract!! Win, Win!! In the photos below, I covered the solar tubes for the "before" pic so you could see the difference. Today is actually a cloudy, overcast day, but you can still see what a huge difference it makes.The 3rd pic is at night to give you an idea of the amount of light the solar nightlights produce.

Todd Fortunato
Dec 6, 2021

This is the first google review I have ever written. I called about a small leak in my roof (we noticed some we cardboard boxes in our eves) The rep came out, spent an hour and a half looking over the roof, climbed on top, checked over everything and came back to me with his recommendations, "You had one (1) nail up. I hammered it down, added some caulk, checked over the rest of the roof, and did a couple of quick fixes. You should be all set. Call me in 5 years when you need a new roof." I was out of work at the time (covid). Talk about a weight off my shoulders.
I am not looking forward to purchasing a new roof when necessary (no one looks forward to that). But I know exactly who I will call when I need one. The Roofing Company, through their outstanding customer service, has earned my business and my recommendation. I will shout their name to anyone I care about who needs a roof.

Thank you for demonstrating American Excellence.
Great Company!

Janet Dunn
Nov 11, 2021

Three C's were involved with our new roof installment. Cost, Communication, and Clean up. From our initial cost assessment with Chuck to the clean up crew we were very satisfied. Every step along the way we were kept informed about what was happening next, and when it would be done. I never had to call and question what was going on or when they were coming to do the work. Greg was a great onsite project manager. He kept us informed on how the job was going, what extra needed to be done and why. ( He was even nice to the dog!) I was extremely happy with the clean up after the roof was finished. They can come and clean up around my house anyday! Sorry I never got to meet James.

Bruce Bobbitt
Oct 6, 2021

We have had two hail storms that damaged our roof. The first time I went with a company and ended up with several leaks. The second time I went with The Roofing Company and purchased the complete GAF system. No problems or leaks since. Plus Ken comes out once a year and inspects the roof for any damage. Highly recommend The Roofing Company for your roofing needs.

Emily Smith
Oct 1, 2021

I love my new sun tunnels! Kevin and Jay did an amazing job installing them. I would definitely use them again.

Chuck Simpson
Sep 17, 2021

Big shout out to Mike and James for going the extra mile with one of my customers. Customer was moving next door and they were working on the house he was selling. He told me he asked them to fix a piece of gutter on the house he had just bought.They said no problem as they still had time left from the half day labor block from next door. Good job guys showing how the company takes care of your customers.

Darrell Burk
Sep 7, 2021

James was outstanding. Takes pride in his work. Friendly, professional, and knowledgeable. He explained the (contracted) roof repair, materials, and options. He also inspected the attic to get a better view (not available at initial inspection). I could not have been more pleased.

John Smith
Aug 30, 2021

Chuck renewed my faith in the Roofing Company. He came out to inspect my NEW roof for a suspected leak. He crawled into the hot attic a took a picture of an AC line that had worn insulation. Condensation was causing the ceiling stain and not a roof leak. Chuck took time to take some pictures of the roof exterior, too. Still looks great! Thanks for your professionalism and explanation of the problem, Chuck. AC guy is coming over soon to fix the issue.

Christopher Klug
Aug 27, 2021

Chuck Simpson was very knowledgeable, professional and honest when he came out to inspect our roof. Would recommend chuck and the Roofing company. Thanks.

Germaine Clair
Aug 9, 2021

We have an old house with a "complicated" roof. The Roofing Company provides excellent diagnostics and repairs. Mike and James are great to work with! Mike explained the work thoroughly, and he and James were very careful placing ladders etc. to avoid damaging shrubbery. They finished the job quicker than I expected. We've had several hard rains since the work was done and no signs of any leaks! I will continue to use The Roofing Company and recommended them to neighbors.

Rebecca Nagy
Aug 3, 2021

James came out and was very professional as he came to take measurements for an upcoming roofing project. While he was up there, he helped to remove some pine needles that were blocking water flow to our rain gutters and damaging our shingles. We appreciated his extra service and look forward to our future project that is to be completed by the roofing company.

Steve Norman
Jul 23, 2021

Beware! I scheduled an appointment for a roof estimate on a house I am selling. I got a call from the technician prior to my appointment to let me know they were there. They informed me that since the property was for sale, with a for sale sign in the yard, it qualified as a "real estate" transaction, and that an estimate will cost $395.

Figured I would share this so no one else who is selling their house gets caught in this trap and wastes their time thinking its a free estimate like COUNTLESS other companies in the area. In addition, there was no warning of this hidden fee when signing up for a consultation. Nothing but a waste of my time during a crucial period in the home selling process. What a joke.

sandra swoope
May 31, 2021

I was very impressed with the service and quality of work from The Rooding Company. Roofers were effecient and displayed professionalism from the onset of the repair to the end of service. Roofers were respectful of the area around the house and were neat in their work. I would not hesitate to recommend The Roofing Company to anyone who needs repairs or a new roof.

Rob P
May 21, 2021

Great company with professional and extremely courteous staff. They are exceeded expectations and accomplished my repairs ahead of schedule. I will only call The Roofing Company for any future needs.

Jana Boyd Federici
Mar 23, 2021

My husband and I were finally ready to get a new roof for our home after living in it for 2 decades. We wanted a Spanish style roof. Brian Chalsma came to the house, and my husband and I have VERY little time off with 5 children and are on a budget, and explained to him what we wanted. We put our faith into him. He asked for $1900 deposit and a structural engineer deposit of $2K. After 2.5 months, I asked when I would get my much needed estimate. The engineer said that he had to come back (silently meaning another $4200-that Brian knew)??? Then, I waited another month and got an email with my estimate at $560,000. I called 3 times to ask in desperation why, how, what? Then, I got another bill from the engineer for $4200. Subsequent to this, my husband and I got 3 other roofing companies to come by for estimates. None charged any deposits and all came in at 15-18% of THE ROOFING COMPANY estimate. During Covid and folks with children on a budget who need professionals to work with, SKIP THIS PLACE. We are out $8100, financially and emotionally devasted, from these buffoons. SKIP THIS BUSINESS, best decision you will ever make!

Jenny Y
Mar 14, 2021

I called to schedule an estimate. They set it for Saturday 9am I waited till 10am they not only were no shows but didn't even call to say they were not coming. Also I called them and get a message saying they are closed. Let me add they sent a confirmation text and I responded. Terrible service and not professional at all.

Deanna Mault
Jan 8, 2021

The Roofing Company did an awesome job! I would highly recommend them to everyone. Greg answered all of my questions and is extremely knowledgeable. The crew were very respectful. Great experience.

Karen Lewis
Dec 23, 2020

We have used Roofing Co for a complete new roof on old house, repairs on rental home, and 3 repairs on current home. Outstanding job every time. Had a repair done this month on our home and they left their large cushion on the roof. Called them twice to come and get it, they never showed up. Husband had to go get the cushion off the roof.

Teri MtCastle
Nov 3, 2020

Kevin and Jay were a pleasure to work with. They were friendly and professional and accomplished the job of installing the skylight shades efficiently. I would highly recommend them to anyone. Thank you for taking care of me, Teri Mtcastle.

Anita Thomas
Oct 23, 2020

I’ve used the Roofing Company for 20 years to maintain my slate roof, maintain and repair my gutters which are integrated into my roof. They are always professional, are experts in slate and do small things like cleaning the gutters even when they come out to do a roof inspection or repair.

If a repair is necessary they always document what needs to be done with pictures, sitting down with me to explain what has to be done in detail. I appreciate the attention to detail and their expertise and professionalism.

Patricia S
Oct 19, 2020

I am currently interviewing company for a future project. Salesman, Mr. Ken Ashcom was very informative and gave me what I needed to know in a timely and professional manner.

Sara Taylor
Sep 19, 2020

I wanted to like this company but I have had several leaks (for install issues not weather or such related). I not once had a leak from my ten year + old roof prior even though it was just builder grade. On top of the leaks, after the rook was installed a bit later when cleaning the gutters I found at least 100+ nails, wood and other things. They removed the gutter guards and put them back. I never thought they would just leave all that, so I did not check right away.

James Miller
Aug 19, 2020

Ken inspected my roof leak and fixed it on the spot at no charge. Also, they were able to work me into their schedule and take care of my roof issue the very next day. If I have any other roof issues in the future, I know I'll be calling Ken and The Roofing Company.

Theodore Dyke
Aug 7, 2020

Signed a contract and paid for a replacement skylight. I gave them a negative Google review for their professionalism. Must have hurt their feelings because, while they were happy to charge my credit card, they refused to honor their signed contract. Their reason was hurt feelings for the review. Unfortunately the US Supreme Court rejected the "puddy-woody-wo hurt feelings" defense as a legal reason for contract cancellation. Their estimator shows up on my doorstep, uninvited and unannounced, and waives a "Mutual Cancellation" agreement full of "Whereas's", and even a "Now Therefore " - can't argue with that - somebody managed to finish freshmen year in law school. The agreement basically stated that if I agreed to cancel the contract, they would refund my money - very tempting. Unfortunately they forgot that "Mutual" requires both parties to sign and in the absence of a legally recognizable grounds, they have committed a material breech of the contract and were crazy enough to put it in writing. So it's off to District Court. WASCO-Velux is a great skylight.

Kelly Bradberry
Jun 12, 2020

From the start, The Roofing Company was awesome. Ken came out for my quote and spent over 2 hours answering questions and showing me different options. After I decided on everything, Greg got in contact with me. He was assigned to the job. Greg was amazing. He came out 2 times before actual installation and was always on time, professional, and patient with me. The day of installation- my house required more work than originally expected. The additional work orders and cost were fully explained and handled. Greg and the crew put on a beautiful roof and I could not be happier.

giddy upp
Mar 18, 2020

The responsiveness of The Roofing Company from start to finish was top notch. We filled out an online request form at night for a roof replacement estimate and were contacted immediately. Ken came out to the house and spent well over an hour and a half inspecting not only the roof but the attic as well. He presented us with several options, explained everything in detail and answered all of our questions.

After performing our due diligence and receiving quotes from other companies, we ultimately chose The Roofing Company based on their presentation, professionalism and pricing.

We were contacted by Debbie at the office who set an install date approximately two weeks out. We were happy to be contacted by Greg a day later who said he could fit us in a bit earlier than expected. He then came out to the house a few days before the install to set our expectations and review the entire process.

The crew showed up on time, performed the install flawlessly and then cleaned up thoroughly after themselves. It was as if they were not even there.. except for the new roof of course.

If you are on the fence about which company to select for your roofing needs, you owe it to yourself to choose The Roofing Company.

We will be recommending to our friends and family any chance we get.

Special side note to The Roofing Company - Please give Ken, Greg and the support staff back at the office a big pay raise. They deserve it.

Andrew and Lora

Laurie
Feb 10, 2020

I am so happy that I chose The Roofing Company to complete my roofing repairs! After the bad wind storm we had, I noticed that I had multiple shingles down and an exposed part of my roof. I moved into my house a year ago as a first time home buyer and I have never had any need to contact a roofer. I called around and what I loved most about The Roofing Company is that they provide free estimates (as long as you aren't selling the house) and that they really worked with me to get someone here as soon as possible. Brain came out to do the estimate and he explained the process to me and he was very kind and knowledgable and the estimate was very reasonable. The person that came out and completed the work was Adrian and he was amazing!!! Even though I wasn't home, he kept me updated via text messages (since I couldn't accept calls at the time) and he sent me detailed email messages with pictures showing the before and after pics and all the work that was completed. He not only repaired the shingles, but he inspected my roof, fixed some of my gutters and resealed my PVC pipes at no extra charge!!! Adrian went above and beyond and when he came back to finish the job, he was very kind and understanding! I will definitely be using The Roofing Company for all my roofing needs in the future and would recommend them to anybody in the area!

D G
Sep 19, 2019

The Roofing Company did an amazing job with replacing our existing roof and gutters! Our Project Manager Rick Mulligan kept us updated and informed throughout the entire process!! The professionalism and knowledge that we received was next to none!

James Wells
Sep 15, 2019

The Roofing Company did a great job on our replacement roof. This is the second time we have used them (once for a flat roof), and both times they were professional, timely, clean, and had great follow up. Rick was a great project manager for this job.

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  • 2106 Aluminum Ave # A, Hampton, VA 23661
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Warranties Offered
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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