Logo of Ashley Residential Construction & Septic LLC

Ashley Residential Construction & Septic LLC

  • 207 E Canal St Ste A, Alamogordo, NM 88310
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Metal Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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About the Business

At Ashley Residential Construction & Septic LLC, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Alamogordo, New Mexico, and surrounding areas. Our comprehensive range of services includes roof inspections, roof vent installations, roof coatings, skylight installations, gutter installations, and various roofing solutions such as rubber, tile, and slate roofing. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our organized and well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. We understand the importance of attention to detail and reliability in every project we undertake. Whether it is a simple roof repair or a more intricate installation, we approach each task with the same level of commitment and professionalism.

What people say about “Ashley Residential Construction & Septic LLC”?

Customer feedback is predominantly negative, highlighting significant issues with service and communication. Many reviewers expressed frustration with unexpected cost increases and delays in project initiation. There are serious complaints regarding the integrity and responsiveness of the company, particularly concerning prepayments and lack of follow-through on commitments. Overall, the perception of the company's customer service is quite poor, with clients feeling deceived and ignored.

What customers highlight

Not mentioned in available reviews.

What customers mention as negative

  • When the work finally began they asked for more money several times.
  • I ended up paying almost 30% more than the original quote.
  • He took $3000 from me for a new furnace... and eventually I asked him to return my money.
  • Roger Ashley could then not make it up to install the new furnace.
  • For 6 months now he will never answer a phone or emails.

Recommended Reviews

Overall Company Rating
Average 1.0
Out of 2 reviews
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Show first:
Square Bear
Jun 25, 2024

I had this company install a rainwater catchment system and they bid a certain amount in order to get the job. When the work finally began (it took forever to begin) they asked for more money several times. I ended up paying almost 30% more than the original quote. Their work was not only slow but sub par. They also had the nerve to quote 82k for drywall and insulation. The employees are good guys but the owner (Mr Ashley) came off as a bit of a jerk with a chip on his shoulder. Do not do business with him.

Cathy Bennett
May 22, 2024

If I could give zero stars I would. He took $3000 from me in December 2023 for a new furnace at our 2nd home (which I came to discover our current furnace was only 8 months old and in perfect condition after I had another person go up). Roger Ashley could then not make it up to install the new furnace because always a sob story about his mother or wife and eventually I asked him to return my money. For 6 months now he will never answer a phone or emails. Absolute crook

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Frequently Asked Questions

Pricing questions

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4. How is the company overall rated?

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2.3 out of 5 stars based on 3 reviews.

Service questions

1. What services does the company offer?

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Residential construction, home improvement, landscaping, septic tank installation, septic tank replacement, electrical, plumbing, remodeling, additions, concrete, roofing.

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