- 5060 Old Ellis Point Ste 200, Roswell, GA 30076
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
About the Business
What people say about “Apollo Primm Commercial Roofing”?
Customer feedback is mixed regarding Apollo Primm Commercial Roofing. While many reviews highlight the company's professionalism, timely service, and effective repairs, significant concerns have been raised about communication and execution errors. One customer reported issues with technicians being unaware of specific repair instructions, leading to unsatisfactory service. Additionally, attempts to reach the management for resolution went unanswered, reflecting a gap in customer service. These serious complaints overshadow the positive experiences reported by other users.
What Users Like The Most
- They had someone out to give estimate in a timely and once approved they immediately scheduled the work.
- We have greatly enjoyed working with them.
- The team is top notch from our customer service reps, technicians and account managers.
- The team has repaired several leaks where several other roofing companies couldn't find.
What Users Like The Least
- The technicians showed up unaware of what and where the repair was to be done.
- I contacted the Primm home office to speak with the general manager on two occasions, never to receive a return call.
Recommended Reviews
Contacted Apollo Primm Commercial Roofing just a few days ago. They had someone out to give estimate in a timely and once approved they immediately scheduled the work. Both visits for estimate and the work performed they arrived when they said they were going to and the men were extremely professional. Definitely recommend and will use them again.
I requested a repair in a specific area of the roof. The technicians showed up unaware of what and where the repair was to be done.
Consequently, the repair was not done where specified and the supervisor was contacted. Upon arrival, he confirmed the area
was not repaired as specified and instructed the technicians to
repair where it was needed.
I contacted the Primm home office to speak with the general manager on two occasions, never to receive a return call.
Since Primm was the company that installed the original roof, I
thought they would be capable of making the repair. However,
much has changed over the years and currently, I found they are
very unprofessional.
Apollo Primm has been an excellent vendor for Link, consistently going above and beyond. We have greatly enjoyed working with them. Additionally, Breone has been incredibly helpful in coordinating everything, always maintaining a strong handle on all aspects.
- 5060 Old Ellis Point Ste 200, Roswell, GA 30076
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof