- 181 Worcester St, Natick, MA 01760
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Slate Roof
About the Business
What people say about “American Star Roofing”?
Customer feedback for American Star Roofing is predominantly positive, highlighting exceptional customer service, prompt communication, and high-quality workmanship. Many reviewers specifically commend Edwin and his team's professionalism, responsiveness, and attention to detail. The delivery of services was described as timely, with crews consistently leaving job sites clean and orderly. While most experiences were favorable, there was a significant negative review regarding communication issues and concerns about safety practices, which suggests the company should address these areas to maintain their strong reputation.
What Users Like The Most
- Edwin was quick to respond and to follow through.
- The craftsmanship exceeded our high expectations.
- The team was professional, well-mannered, and respectful.
- They completed the job perfectly with a clean job site at the end of every day.
- Edwin was very knowledgeable about his work, products, and warranty.
What Users Like The Least
- They’re here bright and early on America’s birthday, waking the entire building.
- This crew also doesn’t appear to have lead-safe practices in place.
- It’s a shame my slumlord hired this company because I never would.
Recommended Reviews
Edwin at American Star roofing did a tremendous job on a commercial building we own. He is a really nice guy and got the job done quickly without any disruption to the day to day business in the building.
No, the 4th of July does not affect their hours. “America” is in their name but they’re here bright and early on America’s birthday, waking the entire building and yelling in Spanish. It’s a shame my slumlord hired this company because I never would.
This crew also doesn’t appear to have a lead-safe practices in place. Crazy, for a building that is absolutely covered in lead paint.
I dealt mainly with Edwin. Edwin was quick to respond and to follow through. He called if he was running late. He explained his recommendations carefully and handled special requests. He was concerned with fixing my leaky roof and did it as quickly as possible. He was frequently on site and would check in to make sure things were going smoothly, the rest of the team was friendly and helpful also. He thoroughly inspected everything when it was completed and walked me through all the work. I had leaky box vents removed, a new edge and ridge vent put in, new flashing installed around all of the pipe vents, new downspouts installed, and gutter covers put on. Payment was easy. If you want someone who will actually return your calls and provide great service call Edwin.
Company Locations
Head Office
Branch Offices
- 181 Worcester St, Natick, MA 01760
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Slate Roof