American Insurance

I have had American Insurance for 3 years and my agent has been Jeremy Van Houten. We are relocating across the country and American Insurance is not available there. As such, I just wanted to let you know about the excellent service we have received from Jeremy over the past 3 years. He responds to all of our questions almost instantaneously and has always provided additional information back to us in a flash. We thank you for the past 3 years and will find another independent insurance agency when we land in our new home due to the great experience with American Insurance.

Tina in particular has been anywhere from curt to downright rude almost everytime I had had to deal with her. At times, it feels as though she has thrown extra hassles into our getting a 2nd vehicle insured after my adult daughter moved back home. I have had it with her and the agency and will go elsewhere for my insurance needs even if it means paying a few more dollars per month. At least I won't have to deal with this rude female.

100% Genuine Staff they have always helped with my Questions and have detailed answers. I am very happy with Anerican Insurance and Highly Recommend.

Our car insurance increased significantly this year. I emailed Tina (Heitmann) and she found new coverage for us that cut our costs nearly in half! Every time we contact her with a question or concern, she is very responsive and never fails to resolve our issue. We really appreciate having Tina as our contact person. Thank you!