Nissan of Lewiston

Very friendly and worked to get us into the vehicle we liked. Didn't try to steer us into something different to make an easy sale! I highly recommend them!!!

Thank you James!!!!

Buzz was absolutely amazing to work with! He was helpful and informative. The entire team was incredible! Thank you so for my Rav4! Appreciate you guys so much!

I took my car into have an oil change. All of the staff were very friendly, helpful, and knowledgeable. They also did a multi-point inspection of my car. To let me know of any potential problems. I recently purchased a newer vehicle. I decided that having my routine maintenance done at a dealership would be wise in my part. This is my first time having an oil change done at a dealership. It was a pleasant experience.

Great place, everyone was very helpful with me being a first time buyer! Love the car James set me up with!

Great place I r recommend.anyone that don't think they can get a newer car cause of your credit to go in just take a good down payment and they will get you in something

Absolutely loved the people I was able to work with. I wasn’t looking for a new car but I went home in a 2023 Nissan Rogue and I am so in love with it!

I am so grateful for Bryan, their new Master Tech, as he finally got my truck running! Thank you for your service Bryan. When I first bought my Nissan there were a couple of dealerships around but now this is the ONLY dealer within 200+ miles! They are really nice, however, I ended up paying for a key that doesn't work and I would have paid for a new $200 battery if I hadn't known that mine was perfectly brand new. The ONE star rating is for technical issues in their service department, not the customer service, since they had trouble with competent help. AND, my truck literally has the same issue TODAY as what I took it in for!

Excellent and honest Mechanic, and a very good price for an oil change at this dealership when servicing my Nissan Murano.

James was a terrific salesman. Very knowledgeable about my new Murano and made the sales process very easy. I would definitely go to James again for anything in the future.

I am contacting you to report a serious issue following service at Nissan of Lewiston, Idaho, involving my 2018 Nissan Rogue (VIN: 5N1AT2MV2JC709635).

On April 3/Wed, I brought my vehicle in for a routine oil change at Nissan of Lewiston. After leaving the dealership and driving about 1-2 miles to Costco, my car suddenly failed to start in the parking lot. I had no previous problems with the vehicle, and this failure occurred almost immediately after their certified service.

When I called Nissan of Lewiston for assistance, they told me towing would be provided at no charge. However, I was later presented with a single invoice totaling $424，which includes a $162 towing fee plus the cost to replace the MAF sensor. I can provide all receipts.

My concerns are twofold:

1. Service-related failure: The engine’s MAF sensor stopped functioning within minutes of the oil change, strongly suggesting a service error or oversight.

2. Misrepresentation of towing charges: I was assured the tow would be free, yet was billed $162.

I respectfully request the following remedies:

A full refund of the towing fee, and A full refund of the MAF sensor replacement charge.

It was very time efficient since I had an appt. I was also explained services received and suggested services at the next service.

Avoid this dealership and service department at all costs. I bought a 2021 nissan rogue platinum with my own hard earned money. Within 60 days, error codes started popping up. No one listened to me the first time that I brought it in for the Awd warning,  about it slipping and not engaging. I was told that it was just the update and codes that needed cleared. After waiting for over an hour, I was told it they couldn't clear the codes, because of the lack of internet connection in the shop.  Which is an odd excuse to not fix it
So I brought it back for a 2nd time, and was told that it was all taken care of, went to get into my car and the Awd warning was still on. Do they not check for that before they tell the customer it was fixed?  I even asked Craig before I walked out the door and he assured me that it was all good to go and fixed.
So I then bring it back for the 3rd time and again the situation was not resolved,  as I was assured that it would be and that the part was already on order. Because they did indeed find an issue with an awd switch.
I called the next day,  and was told that the part actually was NOT ordered,  because they were waiting on approval of the warranty coverage and they would call me back,  once they received approval.  Never received a call back,  assuring me that the warranty would cover it!!
I call back,  yet again,  the following day,  and was told the part was on order,  but that they actually had ordered the wrong part.
And that the correct part would arrive Friday and was scheduled to bring it in yet again.
I call to confirm the part had arrived, and was told they now need to order lube for it. And needed to reschedule again.
Mind you, they never once called me to inform me of anything. I had to call them to confirm, every step of the way, and was told another excuse, every single time. So I bring it in for the 4th and final time, and had to wait another week, because the mechanic couldnt get the corroded pin out of the switch and needed to order a whole new switch. Why didn't they do that in the first place?
The lack of communication and professionalism within this company is unacceptable.  Especially since I have only had this car for less than 3 months,  was told at the time of the sale that all recalls were taken care. And that the car had been thoroughly inspected, and nothing was wrong with it. To then find out that there were codes from before I purchased it, that still hadn't been cleared. It took me over a month to finally get it repaired.
Not a single apology was ever given. Not a single email that I sent to the owner paxton was replied to concerning these issues. Not one offer was made to make it right.
This has been the absolute worst car buying/service repair experience of my entire life.
I will drive out of town to get any future services needed on my vehicle and avoid this one at all costs!

Buying a vehicle from nissan of lewiston was an awesome experience. Made simple and quick and easy. Excellent service and Paxton Was terrific as a salesman

Paxton and his team are amazing. I've bought cars from numerous dealerships in the valley but in my opinion hands down they are the best. No matter the issue or problem they solve it, and the customer service is top notch. I highly recommend Nissan of Lewiston if your considering the purchase of a new or used vehicle.

One of the salesmen I know at Nissan Lewiston come by to visit had a boat on the backers truck I asked if he would take this amount and we agreed on a handshake and he told me to give you a $500 check for a deposit on it to hold it at that price that we agreed on when he got to the Nissan lot they had it assessed I got my financing they tried to send it to the finance company at the original price that I was told not the price that we had agreed I told my finance company I would get back to them I contacted Nissan this was 5 days ago they still do not want to give it to me at that price they appraised it seen it now they change their mind who does business like this this is so wrong it's very very wrong it's a criminal move shyster I'm going to go further with this You still have my check for deposit but they want me to pay the original price it's the whole principle that they are very very dishonest people.

I am so very pleased for the first class treatment that myself and my sister and I got. We felt like Queens. Thank you so so much for the use of the car and pickup both times I have been in the past two weeks. The boss and crew are amazing.
Jacki Maddox Simpson

The staff is extremely courteous and professional. Our salesman, James, was very helpful and really accommodated my wife and I during this purchase. Thank you for making this purchase effortless and fun.

This was a great experience. Staff was friendly and professional. The service was quick and painless. Issue was less than what we thought which makes trusting easier.

Well my review is not going to be that great. I’ve been down to Dealership twice on attempts to purchase a Titan truck. On both occasions I was lured down with an offer. When I got to Dealership the offer on the table changed and I denied transaction. I’m not sure why the offers changed but it was a big waste of my time. They would practically have to give me a truck before I would go back to Nissan of Lewiston. My hopes of purchasing a Titan were squished not once but twice. That sure was enough for me.

Very reasonable with their prices. My catalytic converter went bad and they fixed it within a matter of days. They made sure I understood the process and were very upfront about how much the part would cost and how much the labor would cost.

Paxton qnd crew are amazing, and always willing to go above expectations! I will stick with them and refer anyone I know to them! Thanks guys! Also Brian and Larry in the mechanic shop qre good peeps great mechanics!

Friendly and welcoming environment. Great staff, good energy and would recommend anyone looking for a new car to come by and see these guys!

Well. All I can say is what a fantastic place with great people to work with!!! Friendly not pushy just a great experience. Lyndon and Paxton were on point

I really love how you responded to my concern about my Titan 2012 and a big five stars how you solved my problem. I really appreciate all your support for keeping my truck running smoothly I all that you do how you all keep me updated with the oil changes and minor things that you find that’s needed. You know the saying “take care of your truck and it will take you places”. That’s what you guys do for me, thank-you from the bottom of my heart. I will be seeing you soon for that oil change.

Buzz Cree, salesperson did a fantastic job of assisting me with vehicle test drive and financing!! He was very professional & friendly: and Nissan of Lewiston is number one on my car dealership list. Good job & teamwork.

Saw new on there web page and went to look at it. When I went in and talked to James and everyone. They were friendly and answered all of my questions. And drove off with it the same day

Deceptive business practices. The “marketing flier” they send out is both sad and hilarious. Then they try and cover their ass in the reviews. Whoever keeps approving these marketing initiatives needs to be fired. Absolutely no morals. If you are so desperate for business you have to trick people into coming in, it’s obvious there is something wrong internally.

Thanks! Can’t wait to see what you reply.

They sent out a promotion with some lottery cards essentially. I got a card that was clearly a winner. I even called the number provided to check and it told me I was a winner. I went there and they told me I wasn't a winner, even if the card had a winning combination if the numbers on the promotion didn't match what they had in the office it wasn't a winner, this was not clear on the promotion. I wasted $200 getting rides to Lexington then back home.

Lyndon Estes is very helpful and pleasant! He is thorough and enjoyable to work with. He makes sure everything is completed and correct!

Everyone was very nice, professional and helpful. Buzz knew what I wanted and made sure the process was smooth and efficient. I will recommend them often.

Bought my wife a 2021 Rouge SV, Michael, who was in from Montana, was wonderful to work with and Joe (JC) made the financing come through. Paxton was great at finalizing all the paperwork.

They sent out mail stating we won 1000 dollars cash but we didn’t it was a scam. I didn’t even get my mail back I made a report to the court since it’s a civil matter . They try to get people to come in there to sell them a car. Don’t not come here at all. They don’t give you your mail back to make sure you don’t have proof to put on here the scam tickets they give out. The ticket clearly said we won but then now we have to win again with a matching number. Normal lottery tickets give you your win.! The sales man had tartar on his teeth .! If you see there reviews they have had this problem before

James was insanely helpful and understanding, very informative, and i will definitely be sticking with him and his team for any car needs in my future. Highly recommended!

Stop mailing out your deceptive advertisements.
They do more harm than good. Most people aren't that gullible.

In committing to a major purchase like a vehicle, I highly value honesty and integrity.
These scam fliers you send out to the good people within the community only solidify in my mind this is a dealership of shady and preying tactics.

James is very helpful and has the best interest in mind for customers. He helps multiple customers at once and the process to finalize the paperwork is simple. He's honest and listens to what customers want. I would recommend Nissan of Lewiston because of the great customer service.

The Nissan team was awesome. We needed a new vehicle asap. They showed us a suv which we loved and got us on our way.

They really work with you and do everything they can to make sure you get into a reliable car. 10/10 would recommend anyone to go there, they truly are a life saver!!! Thank you all for the amazing opportunity you have given me and for working until you were able to get me a car!!!!

Excellent experience with the guys and gals at Clearwater Nissan. They were attentive to us while we waited, presented options for services, and expressed what was needed now to fix things. We felt like we got the personal touch without being shafted. Thanks everyone!

Leased a Rogue and am soo happy with the people I worked with. They went above and beyond to get me the deal I wanted. Thank you Buzz for all your help. I’ll be back

Lyndon from the Lewiston Idaho Nissan with help from Paxton was able to help me with a 23 jeep an was EVERY AWSOME experience I give a 5 star review THANK YOU GUYS YOUR AMAZING

I had the best experience yesterday at Nissan buying a new car! It was seamless, honest and felt like I was taken vCare of and listened to what I wanted and did t want! My salesman was Chris Jackson who did a wonderful job and Joe the sales manager was just as wonderful down to the owner! A w great group of people at Nissan !