Aloha Toppers

The customer service is truly top notch. I lost my keys to my truck top and was desperate to get them replaced. They were booked but managed to squeeze me in. Due to an accident on the freeway I was late to my appointment- so embarrassing! I felt so bad but they waited for me at the end of their busy day and could not have been nicer. I not only got a new lock and keys, they fixed my top so it fit better, and all for a very reasonable cost. I highly recommend Aloha Toppers! I feel so grateful to know they are there when I need them!

I got my Camper shell from them about a year ago, and I love it!! The customer service is excellent. A couple months ago, I had some work done on my roof (painting & rust). The company who I dealt with removed my Camper and then put it back on wrong. Aloha Toppers was able to adjust it free of charge, and I really appreciate that. I recently ordered side steps from them and am also very satisfied with it. I highly recommend them for your truck accessories.

Friendly staff, clean and fast service. I purchased an snug top shipping took 6 weeks installation was fast. They also have the parts.

Fantastic detailed customer service. They explained everything. Half up front as a deposit and wait till at this moment is 12 weeks. Awesome staff and products. ~addendum: it took 5 months to get to hawaii due to supply chain issues, but im stoked

Great work, genuine people. Marie and Zachary took care of me with my truck and were nothing but amazing. Definitely recommend this awesome company.

-Michael

There is one great thing about doing business with Aloha Toppers as a resident of an outer island (not living in Oahu where they are based), a few medium things, and one terrible thing:
Great thing--I think that the trust they put in their customers to let them pay the second half of the bill after the camper shell has been delivered and installed is an excellent policy.
Medium things--1) Marie and her son Zach have very good knowledge of Snugtop camper shells after having been their sole distributor in Hawaii for many years, and they freely share that with customers to help make an educated buying decision. 2) In addition, their prices are fair. I ended up comparing with pricing on the Mainland as I was thinking about cancelling my order (see "terrible thing" below to understand why), and found that it would cost a little more even if I bought from a discounter in California due to the shipping costs. Aloha Toppers can be extremely competitive in pricing because they consolidate many shells into a single shipping container, hence they have far reduced shipping costs to Hawaii versus a private buyer of a single shell.
Terrible thing--Once I placed my order, I called and emailed probably ten times asking for some sort of receipt or proof-of-order from Snugtop to Aloha Toppers. They had taken $2,000 on my credit card as 1/2 deposit, and it was going to take about three months for the shell to come in. No matter what I did, they would never give me a receipt. When I called and got through to Marie (as compared to the various voicemail messages I left and emails I sent, all of which went totally ignored), she said she'd send it, but it never came. I started thinking that maybe they were going out of business and I would have to fight with the credit card company to get my $2,000 deposit back. If it wasn't for this one terrible thing, they would have a 5-star rating from me. But this was so aggravating, that I have to honestly rate them 3-stars.
My suggestion to Marie: You appear to be doing a brisk business, but seem overwhelmed with the workload. I think you need to hire a third person to help so you can give better customer service to your clientele.

Ordered a camper for my 2019 Honda Ridgeline. Camper came in and was a perfect fit! Marie is awesome and will take great care of you! Always cheerful and happy! Plenty aloha spirit! Mahaloz!

Even with the world of shipping in complete chaos. Marie and her crew still manage to get thing here quickly and remain open your concerns. I will say they dont answer the phone regularly, but often it's due to staff outside truly tending to customers. I highly recommend going here

Recent I got my keys stolen and was looking for a place to replace my truck cover. I emailed Aloha Toppers and received a very quick response. After a 2nd email, all questions were answered, quotes given and time scheduled for service. When I arrived I was greeted and everything was handled very professional. The service took less than 30 minutes. They let me inspect there work and then handled the charges and was in and out. They made it very easy and convenient for me. I appreciate their care and service and recommend them for any services regarding truck bed covers and services.

This a place where you can get back up sensors, truck bed covers, camper shells and a lot lot more.

They have one AWESOME staff that can give you the help you in picking that needed special accessory that you might want or have been conidering.

Their on site installers can put that system in for you and make sure everything is safe and working correctly. If you ever have problems with their components they can check it out for you and or replace it at a reasonable cost.

So if you have been thinking about back up sensors or some other component you might want to check them out!

Excellent service and repairs, I needed to replace a lock on my camper.
I was fortunate that they had the piece I needed, it was re paired within twenty minutes.
And they close at 5 PM which gave me time to get there.

I called around various shops for truck bed covers and was lucky enough to find Marie at Aloha Toppers. She is VERY knowledgeable and professional, and really knows the products she sells. I purchased the "Roll and Lock" bed cover for my Tundra. It was an excellent choice. Marie's crew of expert installers performed the installation flawlessly and took the time to explain how to operate it along with many other questions as well. Aloha Toppers is now my "go-to" shop for truck accessories.

Marie was a great help and knows her tonneau covers. Sean is a true craftsman installer. Aloha Toppers is top of the line and an outstanding provider of truck bed covers and accessories.

Came here wanting a cover, but it was a bit much for my blood. But she helped me very well. Stating each price detail and gave me options after looking at my truck.

I bought my truck Tuesday late afternoon and was in a hurry for the camper. Mary was very helpful at the phone.
Next morning I went there, she took her time explaining me what would work the best. Fortunately she got in stock compatible model.
Thursday afternoon they installed my camper shell.
I'm very happy with the service. Highly recommended.

Aloha Toppers

Mahalo Nui Loa

Marie Was so helpful, dispite being sick. She gave me all the information I needed and I was on my way. To the person who reviewed this business and said " dont use them they suck balls"

Omg have some class. We the people understand that operating a business on Oahu is difficult. Support local business and don't use 7th grade vulgarity

My experience with Aloha Toppers was amazing ! Marie was helpful and professional from the first phone call .She explained in detail how to locate it ,Its a bit confusing and gave the best customer service I have received in a long time ,She got done with my car ahead of schedule and charged a fair price ,When you compare her store with any other of its kind ,she's worlds better!! Go ,you won't be disappointed !