Ace Auto Glass - Aiea

Someone tried breaking in the rear window of my vehicle and although they didn't break the window or get anything out of the car, they did destroy the motor that raises and lowers the window. I took it to the shop at an auto dealer and they said it would be 3 weeks before they could even look at it. My insurance adjuster recommended Ace Auto Glass and they took it in and it was repaired by the next day and I picked it up and went home. I couldn't be more pleased with their service.

The service was amazing from when I first picked up the phone to make an appointment to when I drove off with a new window. They instantly got to work on my car from the moment I finished checking in at the reception desk and it was completed within an hour. Hopefully I never have to replace another shattered window but if I do I’m coming right back to this place.

I am so pleased by the service Ace Auto Glass in Aiea. My window on my BMW was busted by some derelict by Camp Erdman during the day. My insurance company hooked me up with Safelite which I've used before and they were good.
This time they gave me an appt. for February 12 at my home and they couldn't do it until then because they needed a part. Then I got a text saying we've updated your appt. for Feburary 16 and I'd have to bring it in town. I told them that won't work because I'm having surgery on February 14th. I asked them what happened to my February 12th appt. and at my house. No response.
I can't leave my window open like that for too long as the rain and weather could damage it more.
I called Ace Auto Glass to ask for an estimate and she gave me the lowest price of all the auto glass places I called AND she had it in stock! AND she could get me in that day!! The chances of having my exact window is almost unheard of.
I highly recommend them and the great service and employees.
Nancy Smith
Pearl City

Del and his staff did an excellent job repairing my door window and vent glass. They rose to the challenge securing the parts for my 1948 Cadillac Touring Sedan. This kind of workmanship is not easy to find. Most shops shy away, but not the Aiea Ace.

Great friendly service and repair was done in a very respectfully time. EXCELLENT WORK!!! Thank you Shadell, Del and your techs! Price by all means was reasonable, will definitely come back if need be. Aloha!!

Got a quote from safellite to fix my window for $350 and Ace Autoglass did it for $150 and got it finished in less than an hr! Definitely recommend for all your window needs.

Ace was quick and professional in repairing my window also very reasonably priced compared to another shop which quoted me twice the price for the same repair.

They were guick and affordable other places didn't want even to make a appointment untill I had the part and as it turned out I didn't need the part I will go back here if I more glass problems

What’s Great?
- Professional and warm welcoming staff
- Called me to notify me any updates
- Turn around time great!
- Highly recommended:)

Might be a little confusing to find their office because it’s between two identical bays, but service was excellent and price was just as quoted. They even cleaned up the broken glass that was in my car!

Very professional, friendly and fast on switching out my front windshield. There were able to knock mine out in less than two hours. So far I don't have any issues but if the time ever comes, I know I can go back and they'll take care of my needs. Highly recommend these guys fir your car window needs and they even went into detail to which brand windows were available and getting the correct seals and moldings.

Ace auto glass is the best!
The technician Matt was very helpful and knowledgeable. I highly recommend Aiea Ace auto glass. The customer service woman was very kind. This is Ohana!!

These folks are the best! Arrived before 8am for my appointment, thinking that I'd have to wait until they officially opened to drop off my car. Nope! One of the techs saw me waiting and waved me over, and I was out of there in less than 5 minutes. He said they might need 2 days for the windshield replacement, or it might be done today, so I had all kinds of plans about how I was going to manage the family transportation. So you can imagine how amazing it was to get a call just 3 hours later that everything was done! Wow! Super grateful to everyone there. This is now our only glass shop!

Great job! Quoted one price and actually ended up being a little bit less. Was also able to get me in the next day.

Unfortunately had 2 windows busted out at the beach, but the techs did a beautiful job of cleaning up the broken glass and installing the new parts. Def recommend

I got a chip repaired on my brother's SUV, he did the claim through his insurance and I took it in. They didn't have any problem with it and the lady at the front desk was extremely nice on the phone and inv person. I showed up a little early, and they had me out of there within 15 minutes after my appointment time.

I had Ace put in a small window glass in my car. On arrival to pick my car up, it was raining and they left one of my windows down. My backseat got soaked and so did the paperwork that was in there. They offered to wipe it down. Come on how are you going to wipe my carpet and seat dry? Unreal. I'm not happy one bit! Come on be more responsible .NOT HAPPY ONE BIT

Phoned Ace Auto Glass repair at 8:00 am left a message for a call back. Ace auto called me back shortly after, scheduled me in for a 1:30 appointment time the same day. Even gave me a partial quote without seeing the issue. Arrived at Ace Auto a little after 1:00 PM Receptionist had purchased the part and my car was fixed before 2:30. So from the time they quoted me to start at 1:30pm and finished within an hour, with exceptional customer service from staff and receptionist. Will return in the future no doubt. Thank you to the receptionist "Chadell" for being so nice and attentive to my issue. ACES all day long for ACE

Pretty good service. Had to go replace my Tacoma’s windshield. Really good. But, gave the back bumper a massive dent.

Ace auto glass Pearl City is amazing!! I almost got into a major accident while changing lanes...a car came out of nowhere whizzing by and took my passenger side mirror off. Everywhere I called before ace did not have the mirror in stock, including the dealer who quoted that it would cost $360 and I'd have to wait a week or more for it to arrive. Thank God for Ace. Not only did they have the mirror and assembly in stock but they quoted me $137. The receptionist was incredibly helpful and made my bad day so much better. When I arrived, I was in and out in about 20 minutes. I highly recommend!!!

Friendly receptionist in small front area. Had to replace a passenger window glass and was done quick and professionally. Most insurance usually recommends them.

Excellent customer service! They even vacuumed my carpets and wiped down the surfaces in my car! Absolutely recommend Ace Auto Glass!!