Alliance Truss Ltd.

Good 3.7 (6 reviews)

890 Riverside Rd, Abbotsford, BC V2S 7P6, Canada
Industrial Roofing
Financing Available
Metal Roof
Slate Roof
Green Roof

Website www.alliancetruss.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Alliance Truss Ltd., located at 890 Riverside Rd in Abbotsford, BC, we specialize in a comprehensive range of roofing services tailored for both residential and commercial projects. Our expertise encompasses roof installation, replacement, repair, maintenance, waterproofing, and skylight installation. We pride ourselves on our ability to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is recognized for its organization and consistency, delivering durable and high-quality results that provide long-term value to our clients.

We understand the importance of clear communication and attention to detail, which allows us to navigate the intricacies of each project effectively. Serving Sumas, Washington, and surrounding areas, we are committed to thorough project coordination, ensuring that every aspect of your roofing needs is met with precision and care.

What people say about “Alliance Truss Ltd.”?

The overall sentiment from customer reviews of Alliance Truss Ltd is predominantly positive, highlighting exceptional customer service, effective communication, and timely delivery. Many customers commend the professionalism and product quality, noting that their experiences have been consistently excellent throughout various projects. However, a few negative reviews point to significant issues with delivery and unexpected charges, which have caused frustration among some clients. These serious complaints suggest that while many customers are satisfied, potential clients should exercise caution and clarify all terms before proceeding.

What Users Like The Most

Service was so fast and product was perfect.
Customer service, product quality and delivery service were all 5 out of 5.
They are a very competent truss manufacturer and supplier.
Always on time and if there are any truss issues they deal with them promptly.

What Users Like The Least

I came home from work to find them dumped on my front lawn, not even strapped together.
When I called to complain they refused to let me speak to a manager and said there was nothing they could do about it.
You must allow 15% on top of what they quote you, eventually they will find ways to back charge you in every possible way.

Services: Roof Replacement Roof Inspection Gutter Installation Roof Gutter Repair Attic Insulation Soffit and Fascia Services Soffit Installation Soffit Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Good 3.7

Out of 6 reviews

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Jim Porteous

Google review

Apr 11, 2022

Just want to semt a great review of Aliance truss ltd. Had trusses made for my carport project. Jordan Gibbs was the best. Service was so fast and product was perfect. Great communication.

Tal G

Google review

Apr 2, 2020

We are building our dream home right now and we chose the best company for our Truss system. Jordan was very friendly, informative and had great communication through out our plan to delivery. Customer service, product quality and delivery service were all 5 out of 5. I highly recommend Alliance to those who are building their new home.

peter hansen

Google review

Oct 26, 2019

I have used Steve at Alliance truss for a number of years . They have supplied trusses for all my projects. They have always been very competent and professional. Their product and service is commendable . I would not hesitate to recommend them .

Wim Kerkhoff

Google review

Oct 25, 2019

We have used Steve at Alliance Truss for many jobs, single family homes multi family and commercial. They are a very competent truss manufacturer and supplier. Detailed drawings that show exactly where trusses are to be placed and how they will be built. They are very accommodating with shipping dates. Always on time and if there are any truss issues they deal with them promptly. I will continue using Alliance. Keep up the good work!

Travis

Google review

Oct 10, 2019

After agreeing to place my trusses in my driveway upon delivery, I came home from work to find them dumped on my front lawn, not even strapped together, just in a giant pile facing every direction. I never did figure out which order to put them together in and now the roof of my shop is uneven. When I called to complain they refused to let me speak to a manager and said there was nothing they could do about it.

JAGJIT GILL

Google review

Sep 25, 2018

I would be very afraid of dealing with alliance truss next time around only because they will ding you at every corner possible. You must allow 15% on top of what they quote you, eventually they will find ways to back charge you in every possible way they could. e.g. They might say delivery is included, but they will charge you around $1000 for crane time. Also, be very careful how much time they allow for shipment, if they gave you 90 days to receive trusses, and if you are little over, your contract is cancelled.

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