Allegiance Chimney Solutions

Our chimney chase had major rot because a roofing crew didn't properly flash it when we had our roof replaced about 9 years ago. Allegiance was punctual, fairly priced, no BS, and an incredibly hard working crew. Friendly, knowledgeable. I could go on and on. You want these people doing your work.

Quality work rebuilding a complex chimney at a fair price. Thoughtful about scheduling, not damaging my yard and cleaning up each day. Happy with finished product.

This was for a new fireplace. Everything went great with this company. From the start to picking my fireplace material and all the help I needed. Then the installers were wonderful and very neat too. A bunch of real nice guys. I will definitely recommend this company.

Allegiance Chimney's service is top-notch and honest. I've used other local companies in the past for cleanings and decided to give them a try based on their good local reviews. Now I wouldn't recommend anyone else.

Great experience start to finish, but it took a long time to get scheduled and their work truck leaked oil on my driveway.

Great experience! John came twice to help me understand the process and go over the estimate. Cory installed the new insert, new gas line and hood as well some trait work on the chimney cap. Friendly, knowledgeable and efficient. There aren’t many options for quality fireplace work in Murfeesboro - I highly recommend Allegiance!

Updated 5/22 : I had some glitches once tile work was finished and Corey came back to check the wiring and gas output, and also took the time to put the entire insert back into place! Great service!

Customer service is amazing! They stand behind everything they do. We have had issues with our fireplace since installation but they have made sure to make it correct with no stress added to us.

Vivian and her team have put in two fireplaces for us. One was a replacement (the house is 30 years old) and they were the only company that could do it (the mantle and tile had to all be replaced). The outdoor fireplace was a new project and we had problems with the fireplace itself due to a manufacturers problem. Allegiance did not hesitate to take ownership of the problem even though it was not their fault. Over the past 3 years, Allegiance resolved every concern we had. Also, when the installers and service people compliment the company and love working there, you know you are working with an outstanding company.

Technicians did a great job very clean and friendly. I will recommend them to anyone with a wood burning stove.

Jonathan was fantastic today! He was very informative and helpful in allowing us to become more knowledgable about our chimney and fireplace. He did a great job! Highly recommend him and Allegiance to anyone!

We had a fireplace ignition that did not work and they scheduled us a couple days later. They were on time, did the inspection and fixed the issue. The crew was very friendly, great communication on what was being done and additional requirements. They were tidy with their work and took care of everything we needed!

The technician Jonathan was courteous and knowledgeable. He diagnosed the issue with my fireplace quickly, and came up with a very fair estimate for repairs without trying to sell me services that I didn’t need. I highly recommend Allegiance and plan to continue to use them in the future.

They were very responsive, keep me informed when they were on the way to my house and when the service was complete. Unlike one of their competitors, they do not charge to come out and we felt their pricing was fair and why we choose them. I will definitely be calling them for Maintenace on our wood burning fireplaces.
They also installed a wood burning fireplace for my parents and did a great job, they are very pleased with the work done.

Two months ago I went to hit the wall switch to turn on our gas fireplace and it wouldn’t light. I looked at the directions the builder left five years ago and couldn’t figure out what to do. I had gotten a local magazine in the mail for vendors and saw the large ad for Allegiance Chimney Solutions. I called them to schedule a service and unfortunately they could not come out for 2 months. I like the ambiance of the fireplace but could not find anyone to come out sooner than February. The technicians, Jonathan and CJ were very professional and did a great job explaining the fireplace. They cleaned it and changed the wall switch that was faulty. The house is only 5 years old but the electricians had done other bad switches. Now if my pilot light gets shut off accidentally or we need to shut it off, we know how to turn it back on. The pamphlet did not explain that. I thought the price was reasonable and hopefully I won’t need to have this done more than every few years. I recommend this company for cleaning and inspection.

Allegiance took care of our Chimney repairs sooner than expected and Will did a great job on protection, install and clean up!

Allegiance recently installed a new set of gas logs in our home. The process was seamless, punctual & affordable. I highly recommend!

Our experience with Allegiance has been outstanding. Very professional in every way from the estimate to the installation.
A great team!

Such great service of my gas logs today by Allegiance Chimney Solutions. On time, respectful of property (keeping everything clean around the area where they worked) and so kind. I highly recommend them and plan to use them from now on for all my fireplace maintenance needs.

Allegiance did a complete restoration of two 125 year old chimneys. Cory and his team never stopped doing their best; we got professional problem solving, excellent communication and now have safe and reliable fireplaces.
I would never go to anyone else.

Will and Jonathon were amazing. They were very professional and were on time and took care of what was needed. However, for just an inspection and the short time they were here $250.00 dollars was in my opinion a little bit too expensive. I appreciate the quick turnaround to come to the house but cost was high.

We had the absolute best experience with Allegiance! It took me forever to find a provider and I wished I had called them first! The technicians that came were friendly, knowledgeable and efficient. We learned so much and more than just their fixing our gas fireplace. We would recommend them to anyone in the area! Fast, friendly, knowledgeable, qualified and genuinely cared about providing excellent service!

Cannot say enough about the awesome folks at Allegiance! We are customers for life! Always on time, professional, knowledgeable and nice.

I typically do not write reviews about services because I am too lazy. However, I felt compelled to write this one in case it may help anyone. I needed my chimney/fireplace cleaned and inspected. I called Allegiance because of their good reviews.

Below is a list of what I got from them:
1) scratched and damaged gutter because worker leaned ladder directly against gutter and bent another part with hands
2) chimney cap re-installed really crooked; I called to have this fixed and they were willing to do so; however, they were in no hurry to come back to my house because it is their "busy season"
3) guy working on roof threw the dirty soot brush on top of my herb garden
4) unknown to me at the time, he also threw large piece of old chimney cap caulk onto the ground, yesterday my dog found it and was trying to eat it
5) guy working inside house was not clean and left black soot all over floor and on window sills
6) the damper open/close rod is now bent and fireplace door hits it
7) they quoted my $1350 for replacement parts/install on my fireplace, I did it myself for $619

Pretty impressive service, right?
You get one chance to make a first impression. I won't be using them again.

I couldn't be more happy with my service. The technician was friendly cleaned up after and explained everything very clearly. He even let my kids watch while he scoped the chimney and answered their questions.

Shane came to inspect the chimney on a home I’m looking to buy. Not only was he punctual, professional, and thorough, but he was also available after hours for any questions I had. This was SO appreciated with being a first-time home buyer with a deadline! He answered all my questions, was super courteous and kind; just a level of service that was unexpected and surpassed any expectations. I highly recommend this company and Shane. 5 star service and 5 star employee! What a wonderful client facing employee to work with!

Customer service and quality of work was outstanding! I highly recommend Allegience Chimney Solutions for any chimney work you need done!

They did a great job. Always called to keep me informed and did exactly what they said they would do.

Thanks for arriving on time. That's means a lot. Randy is very knowledgeable and gives a honest answer for all my questions
Thanks

Excellent job these folks came highly recommended from a custom builder. Client of mine and I was pleasantly surprised to find that they met my high standards for customer service. Well done guys keep up the great work. Shane was awesome by the way! Keep him happy.

Will and Austin exceeded our expectations with the installation of our new fireplace. Their professionalism and attention to detail were outstanding, and they went above and beyond to ensure the job was completed to the highest standard and within our timeline. We couldn’t be more thrilled with their work and would highly recommend them to anyone!

Technicians arrived on time, were very courteous and knowledgeable. They did their work cleanly and kept me informed of what and why they were doing what they were doing. Would highly recommend.

My wife and I hired Allegiance to convert our vented gas fireplace into a "ventless" fireplace insert. It's 99% fuel efficient and adds to the ambiance of any fireplace. The lead technician, Cory, did an amazing install and explained how to use the system for maximum benefit. There was no mess, no fuss, and in the end, it was money well spent. I'm sure it will enhance our resale value should we ever decide to sell our home. The staff of Allegiance are customer focused and follow up with details and updates regarding the process from start to finish. Thank you Allegiance for a job well done!

We had a leaky roof and chimney for decades. We finally decided to do something about it, and Allegiance took care of it. They removed an old, unused antenna mast, built a cricket, replaced decking/shingles, re-flashed the chimney, installed a new chimney cap, resurfaced the crown, pressure washed and waterproofed the whole chimney from the roof line and up. They did great work and went above and beyond to make sure we were pleased with the results. There was a slight issue with clean-up (or lack there of) which was promptly resolved. Everyone I interacted with was exceptionally nice, professional, and a pleasure to interact with. I have no doubt that if we encounter in any issues in the future, Allegiance will take care of them for us. I definitely recommend this company for any roof/chimney related work.

Very pleased with the customer service I received from Allegiance. I needed an estimate for a wood burning stove and they were able to offer me the best solution for my situation. I would highly recommend this company.

I had an excellent experience with Allegiance. They diagnosed a serious problem with my mother’s old gas log system and then installed a new beautiful set of logs. The entire team works as professionals and are very prompt at getting the job done. I managed the whole thing by phone and on-line without a hitch. The communication with the technician and office was perfect. I highly recommend them.

This is the best fireplace company to go with! I got quotes from three companies in total, and allegiance chimney was around $2000 cheaper than the other two companies and I did not have to pay a diagnostic fee. There was another company that I looked at where I had to pay a $309 diagnostic fee just for them to tell me what was wrong, and they wouldn't put it toward the total cost of the project. That is absurd. This company was on time, friendly, and professional. They even waited an extra 20 minutes until I could get home from an appointment to show me they did. Definitely use this company over all the others!

The chimney cap was comprimised, so the squirrels made a nest at the top of my chimney. Anothe company - sweeps and ladders hemed and hawed about getting up on my roof and having to deal with the squirrel's nest. Anothe roofer said his ladder wasn't tall enough.

Allegiance was recommended to me by a neighbor. They had rebuilt his entire chimney. Allegiance gave me a fair estimate and completed the top without hesitation by replacing the cap and the rusted chase cover. The young men who did the work were polite, efficient and conscious of not soiling the area around my fireplace. I highly recommend this chimney company.

Super happy with their service calls and remind you of your appointment had a cancellation called to see if he could come early, which was fine with me. Fixed everything explained it to me and showed me a few things about my gas logs. I would recommend this company to anyone looking for someone to Work on their gss logs sre the other services they do offer. Very friendly independent. Locally owned also.

The best customer service I’ve experienced in a long time!! I have a beautiful double chimney in my 1936 built log home, but I needed to have both chimneys serviced and repaired a bit. One chimney is for the living room fireplace and the other is for the wood burning stove in the basement. Bob from Allegiance Chimney came over for an inspection, and he was extremely knowledgeable. He gave me an estimate to repair both chimneys which included relining for the fireplace with the FireGuard product method and an insulated stainless steel liner for the wood burning stove. I had already received an estimate for the same service from the most popular (or at least the most marketed) chimney specialists in Middle Tennessee, and I’ll just say the price from Allegiance Chimney was 1/3 the cost of the competitor for the same exact service!! The quality of the work from Allegiance was simply fantastic. The crew was friendly, knowledgable, and they were not in a hurry or frustrated like many contractors can be sometimes doing a pretty tough job. They really put a lot of care into their work, and it showed. I can not thank Bob, Cathy and Randy enough for fixing my chimneys up to perform at top level. Trust me on this, these folks at Allegiance will treat you right and charge an honest amount for superb work. Thank you Allegiance Chimney Team!!!

Cory and the crew did great work. A good job of explaining what they found and what they were going to do to fix the chimney. Good job of cleaning up afterwards. Total chimney rebuild. I would hire Allegiance again.

Really pleased with the technician’s service. He was providing a second opinion. The tech clearly explained to me the pros and cons of the proposed repaired and as a result saved me over $1000 dollars. He went above and beyond to provide a balanced and fair assessment of our situation. Thank you!

Shane was fantastic! Him and his associate were early for the appointment, respectful of the space, friendly and knowledgeable about the work being done. Great experience!

Allegiance provides great service with qualified service people. Our roof leak was not eliminated by a good roofing company but Allegiance was able to and quickly.

Cory was very knowledgeable and professional. He answered my questions and was very helpful. We were completely satisfied with his work and highly recommend Allegiance Chimney Solutions.

They cleaned out the dryer vent after the house was purchased. It was so clogged with lint! So thankful they got it cleaned.

Allegiance Chimney Solutions were very professional! They sent two young professionals to clean our Dyer Vent and make a repair to the outdoor discharge. Dida great job. They showed up when they said they would. They completed the repair in a very timely manner. Thank you Allegiance. Roy R

The guys were very friendly and polite. They came in, surveyed the area and laid down protective material before starting the chimney inspection.

Cory and the team were exceptional in every way - punctual, always on time; polite and professional; Allegiance Chimney Solutions comes with my unequivocal recommendation.
Joseph Diggs
Nashville Tennessee.

Allegiance Chimney Solutions is a great company to deal with. We love our vent free natural gas fireplace. We have had it one season. Just got an annual service on it. Great professional technician.

The crew did an amazing job on our wood stove chimney installation. I highly recommend Allegiance.

Update: annual cleaning and inspection, the technician arrived on time and did a great job.
I am glad we chose Allegiance!

Cory and Will did an excellent job updating our fireplace with shiplap, tile, and a new mantel. We love it! They were friendly, professional, and thorough. The office staff members were super helpful and kind.