- 3157 Woodward St, Erlanger, KY 41018
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Green Roof
About the Business
What people say about “All Seasons Roofing and Exteriors LLC”?
The reviews indicate a troubling pattern of poor customer service, unreliable communication, and unfulfilled commitments from All Seasons Roofing. Several customers reported significant delays, no-shows, and unsatisfactory work quality. Complaints about communication highlighted instances of being ignored or ghosted by the business, particularly when urgent repairs were needed. However, a segment of customers praised the company's quick response to emergencies and quality of work, noting professionalism and efficiency during the project. Despite some positive experiences, the overwhelming sentiment reveals serious concerns about reliability and customer support.
What Users Like The Most
- They responded to the emergency leak within a few hours and patched it before a big storm.
- I am so impressed with this company, they fixed my roof quickly and affordable.
- Jeremy and his crew were great to work with. He will fight insurance companies to get what the customer deserves.
- This was my first experience with All Seasons Roofing and it could not have gone any better.
- Jeremy had great communication from consultation to cleanup.
What Users Like The Least
- I would give no stars if I could. Jeremy lies directly to your face.
- Horrible customer service! ... A week went by and my calls were ignored.
- I paid $800 for 15 minutes of work by a subcontractor, never even met Jeremy in person.
- He never called nor showed as he said he doesn’t show up unannounced.
- It's common decency to call someone if you can't make it to reschedule.
Recommended Reviews
I would give no stars if I could. Jeremy lies directly to your face. After paying a deposit to complete a new roof and add a porch it took months before he started when he said he would start in days. His phone numbers and emails kept changing. After finally getting started what he said would be 2 days took 5 days. His sub contractors left the property a mess the whole time. They ran over our 80’ long one piece gutter when it was on the ground. Then he spliced it back after we paid for seamless. The quality of the trim and finish work was disappointing. Now after paying him in full after he completed it has been 2 months since he was done we have subcontracts that he has not paid threatening to put leans on our house! We called and he said he would call and get it addressed it was a mistake guess what he never did. He is a liar and a crook so do not do business with him!!! Waste of time money and energy dealing with this liar!!!!
I was scammed by Jeremy at All Seasons Roofing in summer of 2023. All Seasons Roofing required a 50% down payment before getting on the schedule. I paid it, l thought it might be the norm for roofers these days if they usually do big jobs and the website appeared legitimate. Ultimately I paid $800 for 15 minutes of work by a subcontractor, never even met Jeremy in person (all phone/email/text). Later he told me most of the stuff in the original contract ended up not being necessary and after saying he would refund the difference for months (he said he was the #1 roofer in Villa Hills, so why would he need my $800), it was pretty clear he wasn't ever going to. He stole from me.
Horrible customer service! The owner came out to my house for an estimate. The initial meeting was great and he was very helpful. The work was approved by my home warranty. At this point I received a call from the owner saying he could do the work the next day. After a no show no call I tried calling and texting him with no response. A week went by and my calls were ignored. I understand people get busy but no need to ghost people especially when water is leaking in my home. Just say your too busy and to call another contractor. Horrible communication and zero customer service.
- 3157 Woodward St, Erlanger, KY 41018
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Green Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, All Seasons Roofing & Exteriors LLC offers free project estimates.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
No information found.
1. What services does the company offer?
Roof Replacement; Roof Vent Installation; Roof Deck Repair; Roof Coating; Roof Skylight Installation; Gutter Installation; Gutter Cleaning; Roof Leak Repair; Soffit and Fascia Services; Slate Roof Repair; TPO Roof Replacement.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, All Seasons Roofing & Exteriors LLC offers emergency services.
4. Does the company offer eco-friendly accreditations?
No information found.