Logo of All-Rite Towing & Repair Inc

All-Rite Towing & Repair Inc

  • 6351 Quay Rd Am, Tucumcari, NM 88401
  • Commercial Roofing
  • Industrial Roofing
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At All-Rite Towing & Repair Inc, located in Tucumcari, New Mexico, we pride ourselves on our versatility and technical expertise in the roofing sector. We handle a wide range of services, including roof maintenance, deck repair, coating, and the installation and repair of skylights. Our proficiency extends to rubber and flat roofing, as well as attic insulation and shed roof repair. This comprehensive skill set allows us to manage both residential and commercial projects with confidence. Our organized approach ensures that every project is executed with meticulous attention to detail and reliability. We understand the complexities involved in roofing tasks and are committed to delivering durable, high-quality results that provide long-term value for our clients. Whether you need a simple repair or a complete roofing overhaul, we coordinate every aspect of the job to ensure thorough execution.

What people say about “All-Rite Towing & Repair Inc”?

Customer feedback leans towards the positive, highlighting the company's quick response times, professionalism, and effective communication. Many customers appreciated the helpfulness of the staff, particularly during challenging situations such as breakdowns in adverse weather or remote locations. However, there are notable complaints regarding poor customer service experiences, particularly with communication, which have left some customers frustrated. While the majority of reviews commend the efficiency and support provided, the negative experiences suggest that improvement in customer interaction is necessary for a more consistent service quality.

What Users Like The Most

  • These guys saved me!! They came out after hours, lifted the chipper off safely, and loaded it instantly.
  • Excellent service, they worked through heavy snow and maintained a positive attitude.
  • Melissa got a tow truck to us within an hour and kept us informed throughout the process.
  • Johnny had me back on the road in 15 minutes. I will definitely use again.
  • Absolutely the best service you can get for any size, very nice and professional.

What Users Like The Least

  • The person that answered was curt and rude, and didn't answer my insurance company's call.
  • Cost was about $400, and 600 miles later the entire tire came off. They said there were too many variables.
  • Very disappointed in their service, they hurt this driver badly.
  • An unpleasant lady answered who was impossible to get along with and hung up.
  • Communication with this service is terrible, especially with this rude lady.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 53 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
calvin stevenson
Jan 28, 2025

These guys saved me!! Was shipping a chipper from Nevada to Kansas City. The shipper had a breakdown, so we had to contract another driver. These guys came out after hours, lifted the chipper off safely, which had the load up against it with no space for error, and loaded it instantly onto the other trailer to let it continue on its journey. They even cut me a break from the quoted price!!! I can't thank Scott, and his crew enough. Sometimes it's not the money, but the stress involved. I slept like a baby last night! Thanks again!

Vince Johnson
Jan 11, 2025

Excellent service, Scott and Charlie are very helpful and friendly they worked through heavy snow and maintained a positive attitude while helping several people. Highly recommended.
⭐️⭐️⭐️⭐️⭐️ 5 stars

Jesus Maldonado
Jan 4, 2025

I broke down just outside of Tucumcari. I called them directly to make sure they were a mechanic show versus just a tow company. The person that answered was answered was curt and rude. He quoted me his fee schedule n asked if I thought I could afford that. I said yes n told him my insurance company would call him back to secure the tow. He didn't answer the call from my insurance company and didn't answer my repeated calls after either. All of this occurred before 10 pm. It's not like it was 2 am... so much for 24/7 service. Zero stars!!!

Пользователь Google
Nov 21, 2024

We hit a large pothole on I-40 east between Santa Rosa and Tucumcari, NM late on a Saturday afternoon. Two immediate driver side tire blowouts. Our insurance company emergency road service could not connect with their contractors and basically told us we were on our own. We called All Rite and got immediate response. Melissa got a tow truck to us within an hour. The driver dropped us off at the motel. They only had one of our tires in stock, but ordered the second tire that was delivered early Monday morning. They kept us informed throughout the process and delivered our car to the motel on Monday morning. We were on our way before 11:00 AM. The communication and service were top of the line. Highly recommend All Rite as a towing and repair service company.

Scott Tennant
Sep 29, 2024

Had a tire blow out on my travel trailer. Good Sam left me stranded for 3 hours. All-Rite was on scene 30 minutes after my call. Amazing guys, great communication, amazing service and a fair price!

Jagpreet Singh
Aug 16, 2024

I really appreciate that a awesome
He work very fast thanks for helping
40 min change tire
Thanks for Johnny I appreciate it your hard work

Robert Nixon
Aug 5, 2024

Johnny was spot on. He answered our call and gave an ETA, then called back with new ETA. Swapped the rims with pre-mounted new trailer tires for the Penske trailer. Respectful and hard working man. Smiled upon arriving in Vega, TX from Tucumcari NM on a Sunday night! Thank you Johnny. You rock!

david ritter
Jul 24, 2024

Had a tire blow out on my trailer. Johnny had me fixed up and back on the road in no time.

donna norgaard
Jul 10, 2024

This towing company is the best. Very professional and accommodating.
Pickup and trailer broke down, very poor cell service. They sent 2 wreckers and hauled us in to civilization!
Thought for sure we would be stuck until at least Monday, but they hauled us to Ray's which was a 24/7 service garage in Tucumcari, NM.
We were back on the road Saturday morning!

John Heuskin
Jun 6, 2024

Johnny made it out to where I was 70 miles in less then a hour from my call in. He had me back on the road in 15 minutes. I will definitely use again. Thanks jojnny

Jaqui Tankerlsley
May 31, 2024

Van broke down in new Mexico. Called all rite towing Johnny came to our rescue. Very polite, he took us to an awesome shop. Would definitely recommend, but hope we don't need to call again. Thank you for helping us out.

Big D
May 29, 2024

Johnny was wonderful. Got here less than an hour . And did a great job on my brakes thanks Johnny

Yolanda Aguilar
May 27, 2024

Johnny was the one who care & changed my flat on my trk.
He did an awesome job. He was prompt, courteous, very professional & very respectful.
Tyvm Johnny

Jeff (Nape)
May 27, 2024

Johnny from All rite towing, came out to my location to replace a tire on my rental truck. I wanna say he was very professional and provided 5 star customer service. Thanks Jeff

Brenda Rodriguez
May 19, 2024

We had a tire blowout on our RV trailer close to Tucumcari and they came to fix it right away. Cost was about $400. 600 miles later (on the interstate, no issues along the way) the entire tire came off, even 2 lug nuts completely broke off. Called them back up and they said there were too many variables for it to have been them. Watch our tire fly off the highway.

Barbara Stormo
Apr 7, 2024

These guys were great! Our slide out on our Motorhome was stuck out and they came out right away and got it back in for us. Super professional and easy to work with!

outlaw trucker
Oct 1, 2023

Very disappointed in there service an how they worked on the truck, an never made it right. They hurt this driver badly. An called this driver a fat out liar. It hurts. Now he jobless an homeless out of this, because how they handled there business. But I will state they did help to save a load. Is al, I can say. But drivers do get hurt in the long run.

Darlynda casey
Aug 26, 2023

We broke down about 9 miles outside of tucumcarie last night,got of hold of this company and they got to us a couple hours laters ,they very welcoming and got our truck and trailer hooked and towed to a very reliable mechanic Rays auto repair,Great place,I wanna thank Calvin and Rory for being very professional and helping us out.Thank you guys!!!!

james johnson
Jun 10, 2023

Absolutely the best service you can get for any size big or small. Very nice and professional. Jorie (sorry if I spelled wrong) was amazing got me fixed and on the road quick and extremely well done.......if you call anyone else you called the wrong ones. Thanks to all of you there!!!

Johnny Francis
May 26, 2023

I do not recommend this place. When I called, an unpleasant lady answered who was impossible to get along with (perhaps she just woke up, and she was talking like she was high). The place is open 24/7 but I was refused help in the middle of the night. After 1 min of conversation she hung up…
Car towing might be on high standard, but communication with this service is terrible especially with this rude lady)

Tony Schultz
Feb 3, 2023

The tow driver was awesome. He hookuped my truck towed it Tucumcari. He and my jack russell Lady Di got along great.

Danny Freisner
Aug 30, 2022

After breaking down on I-40, I called them for a tow to a Texas dealership for repairs. They sent someone out as quickly as possible, and the driver was great (he was good to talk with and took great care with my vehicle). Highly recommended if you're in need of a tow in the Tucumcari area.

Laniece Ladoo
Aug 10, 2022

We had a blowout on the highway and was towed here after midnight. The mechanic was very professional and replaced 3 tires and rotated them in under 2 hours. We made our 1200 mile journey back to Atlanta and it was smooth sailing! Thank you for the excellent service!

The Mcladdy
Jul 3, 2022

Had a break down on I40. About 200 miles from any major transmission shop. They had a tow truck out in about 45 minutes after driver finished a prior job. Friendly people did their best and got us out of know where and into a shop. Great service polite and just did the job as asked. That's what we need more of these days. Thanks!!!!!

Greg Thomas
Aug 10, 2021

My son and I were on our way back home to Indiana when I had a flat tire on my bike. The tow truck driver, Angelo came out to haul my bike in. I was trying to find someone to change my tire in Tucumcari. Angelo called his brother and he gave him the name and number of a guy in town. Angelo called the guy and got me hooked up with Clay at CCMS. He hauled my bike to Clay’s shop. He didn’t have to. All he had to do was haul the bike into town but he went out of his way to make sure I had someone to fix my bike and get me back on the road. Thanks Angelo. If you break down in the Tucumcari area this is the tow company you want to call. Angelo is a terrific guy.

Ed Dobson
Jul 23, 2021

Our roadside assistance was useless, called these guys and Angelo showed up within 20 mins. He made a bad situation better, many thanks to him.

Pat Thompson
Jun 26, 2021

We had a need to tow our vehicle after we had a mishap with a pin falling out of our tow bar and damaging the hoses to our vehicle’s transmission fluid cooler. Scott from All-Rite Towing and Repair Inc arrived quickly based on very vague directions since we are not familiar with Tucumcari, NM. He was able to dislodge and get our vehicle towed quickly. He also provided us with helpful directions to get our RV parked for the evening while we waited for our vehicle to be evaluated and repaired. Within 12 hours, including an overnight stay in town with our RV, Scott had us fully repaired and back on the road again for our family vacation, with our vehicle in tow, only losing a few hours on our cross country trip! He was professional, knowledgeable, and extremely helpful! We highly recommend Scott from All-Rite Towing and Repair! Thanks so much!!

Maria Towe
Jun 12, 2021

Angelo was our hero today! We blew a tire and sat on the I-40 for 3 hours! He showed up within 30 minutes of my insurance company finding his company! He hauled all 5 of us and my van to his shop and changed out the tire! I wish there would of been the option to tip him! I didn't have cash and couldn't add it on the invoice. If you are stuck call them first! The others we called were not able to help or were rude! God bless you Angelo!

Justin Warden
Jun 12, 2021

Blew a tire on the weekend and they got to me quick and repaired my tire fast awesome people ty

Donna Phillips
Apr 12, 2021

Had a wrecked trailer of ours and quickly and economically transloaded the product onto my trailer so i could deliver the load

TIM BOESCHEN
Mar 22, 2021

My suburban displayed a message stating that the battery was not charging on our trip home from AZ. We were able to make it to a hotel parking lot in Tucumkari NM. After a 35 min call to AAA, We were allowed to pick an hour window for a tow truck to take our vehicle to a garage. Knowing we had 15 hours left to drive, i chose 6am to 7am the next day. Then i started trying to figure out which garage in a town where i knew nothing. All-Rite was the towing company and they called at 6am to let us know they could come then, but no one was open before 8, so we could sleep more. Then they asked about our vehicle. When i told them i suspected it was a bad alternator, they said, if i wanted, they would have a mechanic look at it right at 8am. They came, took my vehicle away and 2 hours later, I had a new alternator installed. They sent a driver to get me at the hotel (no cost) so i could get the vehicle. It cost roughly $350, which is cheaper than my usual mechanic in IA. They really treated us well, and got us out of an awful jam. I am thankful for honest businesses like All-Rite!

Ed McDonld
Sep 21, 2020

Blew two tires on 40’ fifth wheel toy hauler approximately 45miles west of Tucumcari, NM. On I-40, Sunday evening where the lights don’t shine.
Called Good Sam ERS and after numerous calls to towing service centers, All-Rite Towing & Repair sent out a young man named Scott. He arrived about 10pm and brought with him a spare tire, installed it and escorted us into Tucumcari. Scott insured we were safely in our campsites and said he would contact us in the morning.
Monday morning he contacted us as promised and came out to the campground as there was no reason for us to hitch up and come to his business. He came to us with a new tire for the rig and a new spare tire.
Without wasting any time, he had both tires replaced and the cost of the tires was nearly the same price as Discount Tire and the Big “O” brands.
Scott was extremely professional and friendly. He knew we were in a predicament and his approach was calming and reassuring.
All-Rite Towing could have been a total rip-off taking advantage of the situation. Instead they were totally professional, honest and expeditious in their dealings with customers and the Good Sam ERS.

mitchell groeneveld
Jul 8, 2020

I’m from Michigan. Traveling for work. Not knowing anyone for 1000 miles. My truck breaks down. They were there to tow me in no time. They fixed the water pump, gave me a ride to a hotel. Picked me up and brought me back the next day. It’s easy to feel vulnerable in my situation and they did everything to make you feel like they’ve known you for years. Trustworthy and Highly recommend

Mike Ruble
Apr 22, 2020

I had a blow-out on a tandem axle trailer. While swapping out with the spare, I found ballooned side walls on 2 of the remaining 3 tires. AAA put me in contact with All-Rite Towing. On the weekend, they sent a great guy
and his service truck with a tire, he changed the blow-out on the side of the road, we replaced the worst of the 3. Drove carefully to the shop and replaced the rest so all 4 were the same. It was a Saturday, he was on call and had just taken the steaks off the grill when he got call and he came to help me. Great service!

Crystal Pound
Mar 29, 2020

Calvin is awesome! He just came after they closed because we had a blowout and he was so wonderful! Thank you for everything

Richard Penley
Sep 16, 2019

I broke down 40 miles west of Tucumcari, driving a one ton pickup, pulling a John Deere tractor on my tandem axle trailer. All-Rite sent two rigs and had my truck dropped of at a diesel repair facility and stored my trailer, safe and sound. Great customer service and professional and courteous folks; highly recommended....give 'em a call!

Hannelore Boyer
Sep 6, 2019

Very friendly! Had a blowout on our '89 Allegro on I-40. Called AAA and All-Rite came out pretty quickly. We bought 2 new steer tires from them and had them put on also. I would highly recommend All-Rite Towing & Repair.

Leeann Stearns
Jun 28, 2019

Johnny was awsome. He showed up fast and got us to the repair shop quick and efficiently. This was the best towing experience I have ever had. He went above and beyond to see to our needs and was kind through out. Thanks.

John Swain
Jun 25, 2019

AWESOME SERVICE!!!!! Broke down in my 1 ton truck and 34 foot camper. I was in a bad way at 3am and barley out of traffic on I40. Their driver Johnny was there in 45 min and got me ,my truck and my trailer towed to the repair shop. Don’t hesitate to give them the opportunity to help you when things are not going good. Thank you again to the staff!!!! Great job!!!

Jacob Reese
Jan 1, 2019

Our driver was Johnny and he was amazing. We have had a hard couple of days due to a car accident and road-closing weather and Johnny brightened our week right up. He was extremely friendly and had such a good attitude. He talked with us the whole ride and we all felt like we were best friends. Definitely recommend!!

James Bryl
Oct 26, 2018

These guys are first class!!! I broke down while hauling my trailer cross country, they responded quickly and with the right equipment and employee to handle my truck and trailer in one swoop. I was towed to their yard/ shop and they began making repairs to my truck immediately. They then gave me a ride to a nearby motel(all of this being after normal hours and on a Friday evening). They delivered my truck to me at the motel the next day before checkout!!! Cody and his crew worked hard to get me rolling and charged me a fair price at the end. I would recommend to anybody in need of honest service at a fair price.

James Dismore
Sep 23, 2018

RIPOFF - DISHONEST
I'm a 100% Disabled Combat Veteran who moved from AZ to AR with my service dog in a Budget truck. I drove overnight on I-40, and stopped to refill the tank in Tucumcari. On inspection, 1 of the 4 tires on the car trailer was flat. Budget sent us to All-Rite to get it repaired. After the trip I received an additional $200 charge on my rental because All-Rite stated that I had abused the vehicle and I was charged for the flat tire repair. If a fellow citizen would throw a rock through their front window, I would appreciate it.

Michael Noseep
Sep 4, 2018

Absolutely the worst customer service. My car was towed and I drove 12 hours to get it out and was told it wasn't there . It actually was there but the office lady had absolutely no clue. We then waited 45 minutes while she called to see who towed it. Then as we were leaving she had an attitude .

Miguel Osorio
Aug 13, 2018

Well who ever said this company is good they on a pipe smoking green staff.
This people are the worst people on the industry they charge me $300,
For a recap tire and $300 for service
And Judy is the Dispatch wow she doesn’t know was costumer service.
She doesn’t know because the costumer put her food on the table and the owner of this business is the worst business owner I now in 25 years I been on business if I could have -10 star I will give to this business this is my opinion you want to be rob or wan to give you money away come to this business location
Suggestions.Don’t come here you are going to get rob

Vicki Huber
Aug 4, 2018

Absolutely the best place to go in NM if you break down. New owners did right by us, got us back on the road in under a day for less than I expected to pay and handled my impossible attitude to boot! Double tire RV blowout and they managed to wrangle parts and took the time to make sure we were save to continue our journey.

Andrew
Apr 26, 2017

I ran out of gas 20 miles away from their office. Was told it would be $1.75 per mile they had to drive, $100 for them to come out, plus the cost of 3 gallons of gas. I stated that it sounded like highway robbery and was told "if you hadn't run out of gas we wouldn't rob you"
Did not do business with them. Admiting and sounding proud that you rob people isn't a great way to do business.

Kaat Kaye
Feb 6, 2017

These guys saved my butt when my truck broke down in the desert. Kind people and quality service. Thanks guys!

Mike Smith
Jul 25, 2016

I do not know why anyone is giving this company good reviews. I am a google guide and review businesses on a regular basis. I broke down and had aaa which called this company. AAS gave me a quote on the price for the tow which was very different from the added charges from this company. Claiming GPS doesn't work so they don't care how far AAA said it was they are charging me more. This is after I was towed of course giving me no option but to pay more. Also there was a 3% up charge I had to argue with the owner about for convenience..... isn't that what tow companies are for to tow you? How is that an extra convenience? Come to find out it was a credit charge and I was paying cash but they were going to keep it anyways. So I paid for extra miles was not given a quote before towing, and was charged extra just because. If this is what makes a good company than America is screwed. Even locals thay worked at the hotel we stayed at claimed they " rape travelers knowing they have no choice". I'm inclined to turn them in to the Better business Bureau. Now the driver and help were fine they did nothing wrong and don't make the prices. But the female I spoke to over the phone (manager/owner) was rude and heartless as my family was already stranded in the middle of no where and wanted to gouge us for anything they could.

Ruth Fletcher
Mar 30, 2016

On my way from Colorado to Florida when I hit a deer and caused major damage to my car. The dispatcher and driver were both amazing and very friendly. The driver made sure to drop me off at a hotel safe and sound. Thank you guys for everything. You made this devestation a little easier for me.

Julian Gutierrez
Jun 10, 2014

Had a budget rental truck give out. I called budget and they sent out All-Rite towing. Staff was great went above and beyond for me budget rentals was not returning the calls from All-Rite or myself instead of just leaving me stranded they took me to thier shop and got me to a motel. Great employees and staff

Jocko Harmet
May 26, 2014

We had a blow out in our RV just outside Tucumcari. This was our second blowout in an hour. They did not have a tire in stock and we had already used the spare on the earlier blow out so they towed us to the local KOA where we spent the night in the TV. The next morning they came and got our tire and then came back an put it on. We then went back to their facility to get the wires that the blowout caused repaired. This was all on a holiday weekend when they should not have been working. All of the staff were very courteous and called us throughout to keep up informed. Linda the owner came out and met as and by the end of the day we were on our way. I think we were lucky that AAA referred us to them as they made a difficult situation much easier.

Sadonia Melson
Dec 1, 2013

They are crooks!! Our car was involved in a SMALL accident because of ice and flipped on it's side. We new that other than a broken driver side window that the rest was cosmetic. When my husband called the owner she said we could not take the car because the undercarriage was bent. We knew it wasn't. when my husband asked to see the car she told us she would have to charge us a gate fee. When my husband got to the yard to look at the car a man told him our car would not start, there was no oil in it, and we needed a new front tire. my husband checked the oil and there was oil, it was low but there was oil. My husband asked if they would give it a jumpstart and see what else is wrong with it. Linda the owner said sure she didn't know how much everything was going to cost but she would call us back in an hour. she didn't and my husband called them. after much arguing my husband finally convinced her to have the car towed to our hotel. the guy driving him to the hotel told him they had never checked the car the boss told them not to touch it!! Earlier she had made the comment "don't you want to just rent a car and get out of here?" Right.... So you can rack up impound fees and then we can't get our car out ever! Our car was there for half of a day and after tow fees and what ever else they charged out it was close to $600! My husband was able to get our car fixed in the hotel parking lot and we were on our way! They stole my bottle opener of my key ring, which fortunately was the only thing they stole, and we are pretty well convinced that they made the battery die because the car was still on when we flipped on our side. I had to put it in park and shut it off. no lights were on. So please beware because if you are not smart about vehicles you will get screwed. Please try to ask for another wrecker! and I hope this helps somebody in the future.

Mary Coromelas
Jan 12, 2013

To add insult to injury after our truck & trailer was totaled, and taken to this facility, Linda the owner would not release information to us, said she would only give information to our insurance company. $8,402 and 5 days later we were promised if we Western Union the money we would be able to pick up the trailer...we did and we are still waiting.... LINDA ARE YOU KIDDING ME???

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 6351 Quay Rd Am, Tucumcari, NM 88401
  • Commercial Roofing
  • Industrial Roofing
  • Locally Owned & Operated
  • Warranties Offered
  • Metal Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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