- 540 Industrial Park Rd, Cullman, AL 35055
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
About the Business
What people say about “AGCOR STEEL”?
Customer reviews present a mixed sentiment regarding the company's service. While many customers praise the quality of products and express satisfaction with specific interactions, several reviewers highlight significant issues with communication and customer support. Delays in receiving quotes and incorrect orders appear to be common complaints, with some customers feeling ignored after their initial inquiries. Positive experiences, however, often mention prompt service and helpful staff, indicating that while there are strengths, there are also critical areas needing improvement.
What Users Like The Most
- Best service I have ever received. Thanks Tim!
- We finally received our weather vane!! Our thanks to Tony and whomever else was involved in getting it to us!!
- Undecided on what color metal I wanted for my new roof, Zack offered to mail me a samples to help me decide.
- They built a pole barn for me. They did everything they said they would...and more.
- Outstanding products. Agcor Steel produces top grade steel buildings.
What Users Like The Least
- Been waiting on a receipt for over two months talk to two different people.
- I was told 2 weeks in that there were a few people ahead of me. And now that it’s been 6 weeks and I still don’t even have a quote.
- First time customer, shorted one sheet called and told them I would be there the next day to pick up.
Recommended Reviews
Been waiting on a receipt for over two months talk to two different people. They said I would send it but never have the metal was cut wrong. Most pieces And inch wrong they don’t return calls unless they selling something. mat and I talk and to people at desk mess up order said they called back nothing so I guess all have to go back up there you don’t got inch give or take wiggle room if this don’t get resolved I get my receipt and some one come out tell me why 70 percent metal cut wrong I won’t give them my money no more no customer relationship unless money being change if this not fix I can sue it was all short but one stack an inch to 3 quarter of an inch let see if there a man of the word Iben in business 30 years all 5 star reviews do what you say still 2 mounts nothing I made
A mistake order another job it’s was wrong to no one calls the tell your wrong keep upsetting million dollar companies can’t stay around long
Best service I have ever received. Thanks Tim! April got everything securely loaded on my trailer in one load ,thought was going to take two trips. Thanks April.
I been waiting to say anything because I want to do business with Agcor and have on wood. But being a contractor and being given the run around and having to track the order down which Tim Chambers did for me. Just no reason for it. Then I move to start using Agcor for metal roofing send in a set of blueprint drawings very easy guy misses about 10-12 squares of sheets and I get told oh we can’t do take offs now. Well I could have easily done it for you but there’s other places that have no issue doing them while I’m busy. Just bad customer service in my opinion besides a few. Maybe with the right people in place this place would really be good but for now I’ll go elsewhere.
- 540 Industrial Park Rd, Cullman, AL 35055
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof