After Hours Home Improvement LLC

Upon initial contact, I was pleased with not having to pay a fee for them to come out and give a quote. They arrived on time which was appreciated but unfortunately the positives end there. We had them out to replace a garbage disposal and inspect a leak. They indicated the leak was because there was no gasket installed between the faucet and the sink and that the faucet would need to be replaced (despite being only 3 mos old, they said they could not just seal/caulk it). The cost they gave to replace the faucet and disposal was $1500. Since this was for a rental property and we didn't want to inconvenience our tenant further or have to take more time out of our schedule to get the issue resolved we agreed to the work. I followed up with Reid (whom I presume is the owner) once the work was completed and his attitude was less than professional. Shortly after I hung up with him, he sent me a long text message that further demonstrated how unprofessional he was.

Upon seeing owner respond to my review: A Hunter Bay faucet, at Home Depot is approximately $100-$150, a 1/2 hp garbage disposal is about $150, so assuming $300 in parts and even a 50% markup...$450 in parts leaving $1050 for 3 hours worth of work, half of which was your people going to purchase the parts. We agreed, yes, but you charged $525 for your people to go to shopping at Home Depot.

After Hours Home Improvement was the best I have ever seen in how they handled our situation. Reid and his team(Walter, Jose, & Manuel) were extremely patient with us during our difficulties we encountered because of a mistake on our part.

They changed the entire setup of the plumbing that was done wrong under our kitchen sink, and repaired the wall behind sink exhibiting their expertise!!! We are extremely happy to have asked their company to do the job!!!

Olga

After Hours Home Improvement LLC is an absolute gem in the world of home services! They recently installed an in-wall water supply valve with access port and a bathtub shower faucet assembly in my main bedroom bathroom. They performed the project fast and flawlessly. I cannot speak highly enough of their professionalism and expertise. I would wholeheartedly recommend After Hours Home Improvement LLC to anyone looking for reliable and skilled professionals for their home improvement needs.

Mr. Reid Gravitte and his team were amazing. I will explain. So, 4 years ago when covid started, I had the opportunity to WFH. Not knowing how long this opportunity would last, I called a few contractors for an estimate on a bathroom renovation. And Reid was the one I trusted. Because the truth is we have 3 three bathrooms, but each bathroom had a purpose. One for washing hands, one for a restroom and one for showering. Yes, it was that bad, but it could have been worse. So, we decided to get one bathroom done, so we would at least have one whole bathroom that works properly. I informed Reid I only wanted the necessities done to the bathroom. So, he and his team proceeded to start the job, but while the job was happening, he came by and noticed the bathtub needed to be done. I knew I needed a new tub…but I was thinking about one thing…. MONEY! LOL. He then said what he would do to help me out, by the time the job was completed, the whole bathroom was done. We were very pleased. He is passionate. He is thorough. And at the end of the day, he will ensure the job is done well. Besides, it is more expensive to get it done TWICE.

Extremely pleased with our experiences. They are reliable, honest and operate with integrity.
Reid always takes the time to answer any questions we may have and provides all possible options, which gives us comfort before making final decisions. This vendor is professional and unmatched!
I highly recommend them to anyone looking for quality home improvements.

Beware. We hired After Hours several years ago based on a referral from a friend. At first, we thought they were great. We used them for all of our quick repair needs. Recently, we have become very concerned that they are not being honest with us. We got a notice from DC Water that our water bill was unusually high. We asked After Hours to come look and see if they could figure out the problem. They did a dye test and couldn't find the issue. Without doing any further research, they told us we had to replace the water pipe connecting our house to the city mainline that runs under our front yard. We had also asked them for a quote to fix the retaining wall. After they claimed we needed to replace the pipe, they said the retaining wall was just going to end up part of the project anyway and quoted us $34,000 for everything! We thought that was outrageous and got quotes from Magnolia Plumbing, Heating, and Cooling and another company as well. The Magnolia technician came out, did some more research and first said we needed to find our meter in the yard before we could confirm the pipe in the yard was leaking because we needed to turn off the water at the meter to see if the meter was still counting water usage--which would indicate a leak. After Hours never even suggested to do that before claiming we needed to replace it! In fact, After Hours didn't even look for the meter, which turned out to be buried in our front yard! Magnolia also said it was unlikely it was the pipe anyway and probably just a problem with the meter. And they were right! The meter was just miscounting the water usage! Thank God we got Magnolia's second opinion. In any event, Magnolia said it would only be $10,500 to replace the pipe even if we needed to. After all that, After Hours had the gall to charge us $375 for "the diagnostic visit and dye test." They didn't tell us this was the cost beforehand and it's almost twice as much as Magnolia charged us for the same service--and in Magnolia's case they at least gave us an honest assessment and saved us thousands of wasted dollars.

I can’t say enough good things about Reid and After Hours Home Improvement. We’ve used them 5 times in the last six years. We have called them for HVAC, water heater, and drain issues and have never been disappointed. They’re honest, responsive, competitively priced, and they explain the issues so you know what you’re buying and why. And they’re dedicated to getting the job done right.

We had an HVAC that stoped working without explanation. After Hours spent the time to extensively troubleshoot and get it working again, then didn’t charge anything because it was still under warranty, not even labor for the hours spent troubleshooting. I couldn’t believe it.

If you need “an HVAC guy”, call Reid and After Hours. And if something else breaks around the house, give them a call. You won’t be disappointed!

I just wanted to share a quick note and thank you for the team at Afterhours. You made my house a home I and my family love. We are so glad that we decided to work with you.

The team is really a great team and easy to work with, because they listen the need you share with them and the dream house you are looking/describe for them and they make it real. I love the recess lights in the entire house so beautiful.

We can’t wait to continue to work with you for our next project.
Appreciate for a phenomenal job you have done and your professionalism and timely delivery of the project.

Thanks, guys!

Reid and his team at After Hours are the gold standard when it comes to various home improvement projects big and small. I have engaged them to do numerous home improvement projects of various sizes with them over the past few years and will continue to use them without any hesitation. The work is always done at the highest standard. I give them my highest recommendation and fully trust them to ensure my home is in its best shape.

Reid was very great and knowledgable with the work he did for me i will use his service again in the future