Advanced Restoration Services, Inc.
- 711 Gum Rock Ct, Newport News, VA 23606
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
Other roofing contractors nearby
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| Guardian Roofing Service | 4.8 | 79 | — Not checked | No |
| Quality Home Inspections | 5.0 | 77 | — Not checked | No |
| 911 Restoration of Virginia Peninsula | 4.8 | 73 | — Not checked | No |
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About the Business
What people say about “Advanced Restoration Services, Inc.”?
Customer feedback is mixed regarding this company, with a significant divide between positive experiences and severe complaints. Many customers praise the swift response time, effective repairs, and professionalism of the team, highlighting their excellent communication and dedication to cleanliness. However, there are serious concerns regarding unprofessionalism and financial disputes, with some customers experiencing significant delays in payment and lack of communication. The combination of positive experiences and critical complaints suggests potential inconsistencies in service delivery and customer satisfaction.
What customers highlight
- They worked with my insurance company and fixed the problem the same day!
- The people were very caring and did very nice work.
- They cleaned up as they worked.
- The very best at water damage repair.
What customers mention as negative
- This is the most unprofessional company I have ever had to deal with.
- The owner personally told me he would not stand by his contract warranty.
- Still not payment and it's been 9 months.
- We could really use that money to help pay for Christmas.
Recommended Reviews
Josh and his crew came to my house and essentially rebuilt two ceilings that were caving in from water damage as well as replaced the damaged/destroyed insulation all while i was overseas. With people staying in my home while was away, josh was expeditious in time of repair. I honestly couldn’t believe how quickly they got everything fixed and looking brand new! Josh was referred to me by a friend and I will gladly refer him to you!
Nothing is worse than waking up from a storm to hear water running through your walls and having no idea where the leak is coming from. After a call to Advanced, they sent their team out within an hour with a thermal imaging camera and found that the leak was actually only in a small area. They worked with my insurance company and fixed the problem the same day!
We had a awesome experience with this company. The people were very caring and did very nice work. They were caring and made sure not to make a mess. They cleaned up as they worked. I will definitely use them again.
137 locals recently requested a quote