Adams Roofing Professionals, Inc

I recently did business with this great company…my tech was Marc Dembinski.

He could not have been anymore professional, kind, knowledgeable, and friendly. Great service

A real pro.

Will recommend to everyone I know!

Recently had Adams roofing out to install a new roof on my parents house and the did an amazing job. Got to speak with one of the guys Marc about a few of my questions, Marc was super helpful and respectful. These guys are very professional and hardworking I would recommend Adams to anyone.

My granddad's roof got done up freshhh by these fellas. Lookin mint. Professional, good quality roofing. You won't find none better.

These guys really are the best choice. Reliable, hardworking, and reasonable. If I ever have another roofing emergency I’ll know just who to call.

Adams Roofing professionals truly goes above and beyond in customer service and craftsmanship. The final result was a beautiful, durable roof that not only enhances the appearance of our home but also gives us peace of mind knowing it’s built to last. We highly recommend them for any roofing needs!

Called to get an estimate but the staff was at lunch. Fortunately the production manager stopped his lunch to assist me with all 67 of my questions regarding adding a skylight in my bathroom. Will definitely be using them this spring.

Hands down the best in the area with very reasonable prices. Their production Manager assisted us and explained to us where the leak was coming from. Very professional and knowledgeable throughout the process. The job was done in one day and overall experience was positive! Thank you.

I recently had the pleasure of working with Adams Roofing to replace my old roof, and I couldn't be happier with the experience! From the initial consultation with Darius, to the final walk-through, their team was professional, courteous, and thoroughly knowledgeable about their craft. I am very happy with my roof and couldn’t have asked for a better result!

I couldn’t be happier with the work done by Adams Roofing Professionals! From start to finish, the entire process was seamless and professional. The quality of the roofing materials used is top-notch, and the craftsmanship is outstanding.

I want to give a special shoutout to the production manager, Darius, for going above and beyond to ensure everything went smoothly. Their attention to detail, timely updates, and excellent customer service made all the difference. It’s rare to find someone so dedicated to making sure the client is 100% satisfied, and Darius exceeded every expectation.

I highly recommend this company for any roofing needs. They are a true team of professionals who care about their customers!

10/10 would recommend this service to anyone that needs there roof fixed, great and honest service and they finished it in a timely manner.

I had a great experience with this company, my roof looks great! The production manager was very helpful and professional. I highly recommend them to anyone.

We were forced to use Adam's roofing for our townhome association. They destroyed our house. They poked a hole in our Family Room ceiling and then said that they were not responsible for it. And then they put 24 inches of insulation in our attic, causing our Family Room, and two of our bedrooms to cave in. This has cost us thousands of dollars. Of course our hands are tied Because of our HOA, but if they had educated themselves on insulation, they would've known that they were putting way too much in there. We can't even access our attic anymore. They built a retaining wall around the opening since they put so much insulation up there, making it dangerous to try to climb up there anymore. We can't even see the boards anymore. Thank God, we had the funds for the massive amount of repairs we were required to do since they would not be held responsible, But I know several of my neighbors had the same problem and could not afford the repairs as easily as we did. Awful!!!!

This review is for Adam's Roofing and Tuckpointing - not to be confused with other Adams roofing companies. We just had a new roof installed on our single family home in Lakeview (Chicago) with excellent results. Very professional and reasonable.

I had/am having a horrible experience with Adams, from the President of the company all the way down to the workers. These guys created such havoc on my property and made promises that they have still not kept and it’s been a couple months now that I have not been compensated for damage they caused to my property. The weather is getting colder and I still do not have a properly working furnace along with other bills they created for me. Unacceptable in my opinion. I would not want anyone to go thru what I have. They ignore my emails and phone calls. I am so disgusted I am ready to file a lawsuit.

Their customer service was poor. I called to get an appt for an estimate. Another dept. apparently handles appts. They would need to call me. 3 weeks, & several calls later, I’m finally being told WHY it’s taken so long for a call back just for an appt for an estimate. The original person didn’t ask me for credit card information, & therefore no one would call me back from the appt. dept. So, they make a mistake, aren’t clear, I’m out 3 weeks on a job I needed a consultation about, & they just shrug, say “sorry”, & “have a nice day”. Obviously they have bigger fish to fry, & this customer wasn’t important to them.

The quote was very clear and professional, so we decided to go ahead with Adams Roofing Professionals, Inc. The job was done in one day as promised and the roof looks great. Workers were friendly and did a very good clean up. I would recommend Adams Roofing Professionals, Inc to anyone who needs a new roof.

I had a great experience with Adam’s roofing!!! They showed up to my house on time and did great work. They cleaned my gutters and replaced some of it that was leaking. The office was easy to work with I spoke with a nice man named Charlie and the owners who are extremely nice. All the garbage was cleaned up by a nice fellow named Thomas and not a scrap was left behind! My roof and gutters look great, I would highly recommend this company and will be using them again!!!!

If I could give 0 stars I would. This company was hired by my apartments association and I cannot begin to even tell you what a nightmare it has been. First off, they like to park their company vans in parking spaces that are not assigned to them. Second, make sure you have cameras and keep an eye out while they’re loading and unloading because they WILL hit your vehicle ( like they did mine ) because they’re parked where they’re not supposed to be AND they will NOT take accountability for their actions! Both times I’ve come into contact I was told that their employees would be reprimanded AND that they would cover the cost of my vehicle being damaged and every time after that is an excuse of why they couldn’t. THIRD, is that the employees have no problem being aggressive and acting as if your apartment complex is another social gathering instead of their JOB. What a terrible business, terrible management, and absolutely horrendous employees that they send out to “ work “. I will be contacting the authorities, BBB, and let it known that this is a fraudulent company with no morality, compassion or responsibility.

I cannot say enough great things about this company. The association used them for complete roof and gutter replacement on the entire community! Their work is so thorough, with attention to every detail. Protected all patio furniture and landscaping and spent day after day cleaning up the community. Highly recommend for big and small jobs! You will not be disappointed! When we needed them they called, when we asked them to come out they did!!! Bar none they are the best at what they do! Chuck kept up with us every step of the way, once the job started Jose checked in with us! They worked so fast and were so accommodating. They saved us 600k by letting us buy material when it was the lowest and saved us so much money! Thanks again Adams!

Stathi and his team do really good work, their pricing is fair and they are willing to come back to ensure their work lasts and make adjustments as needed. In a world I know nothing about, it is good to have a company you can trust and rely on.

Outstanding service. Highly recommend. This team was thorough, responsive, and patient with all my questions and concerns. The team worked effectively and efficiently to get a massive job done in one day. We are super happy with end result. Would recommend to anyone in need of new roof, gutters, etc

I recently had my roof installed by Adams roofing they were they were professional and on time. Excellent communication. Definitely would recommend them

I live in an association and they hired this company to redo our roofing. They then proceeded to tell me I needed to pay additional costs to fix the insulation inside the attic. They put holes in my ceiling, which they then told me they wouldn't be liable to fix. The workers ate lunch on my patio furniture that they all decided to pull out of my yard. They mixed my furniture up with my neighbors (we live in a condo) and basically left our backyard a mess. I would NEVER hire this company. 10/10 would not recommend.

Unreal. So terrible. They didn't clean up the shards of wood they left all over my back yard and put holes in my ceiling they refused to fix. they pulled back my insulation and i had to have another company fix it at a huge cost to me. The worst part? There was mold in my attic which I didn't know about and they didn't tell me. My children live in this house and the roofers who had to have seen the mold didn't tell me. I would NEVER recommend them to anyone. I am so disappointed I had to go through Adams Roofing through my hoa. Just awful!

I just moved into a house that had some clogged gutters and mold/moss in areas. Adams came out to clear everything out and also gave me a detailed report of the roofs health and issues from trees too close to the house. They were very easy to work with and I hardly realized they were here (which was great when working from home due to Covid!). Will definitely use them again!

The team did nice work on installing the new gutters and cleaned-up well afterwards. The office and sales team was professional throughout - someone always answered the phone and was courteous and responsive. A company I will return to for future projects.

Although I cannot climb up onto my roof to check the repairs done there, Tim, the Adams Roofing representative whom I had the pleasure of speaking to on the phone several times, and having him check things out on the INSIDE of my home, was most courteous, accommodating, and professional. Such an employee is quite an asset to your company!

Sincerely.
Sandy Hill, Customer

I am a resident in the Savannah townhomes in which Adams is currently doing a major outside project. They have been outstanding in addressing all concerns. Very professional and friendly team. Special call out to Terry, one of the supervisors. He is always available to help. He takes the time to listen and address any questions! Great job Adams!

We’ve used Adams Roofing and they provided great quality of work and they were dependable, they showed up to start the job on time and completed the job when projected.

Service was outstanding from start to finish. They came out to assess the job of our newly constructed home. The job was done perfectly. I recommend Adams Roofing to everyone. Thanks again!

Professional staff. Ontime arrival and departure. Work was neat and perfection to the end. The owner personally comes by periodically to make sure everything is going according to plan and a great follow up call. I highly recommend!!

I'm impressed by their services and their attitude, It's nothing but postivity and getting the job done right! I highly reccomend Adams Roofing because they do such great tremondous work! Thanks to them, I'm comfortable to be under my roof.

Looking into roofing needs is a BIG endeavor and it is great to know that you have a high quality, clean, courteous and honest contractor working with you on the installation. We had all of the roofing in our house replaced by Adams Roofing Proffesionals and we could not be happier with the results. The team went above and beyond, right from the start all staff was able to answer all of our questions and needs. Highly recommended.

I highly recommended using Adams for your roofing needs. The process was very easy and the team that helped us out was nothing but professional. They arrived on time each day and completed the project when they were supposed to. They were very informative and consultative Overall great experience.

There are few very unprofessional guys in this shop. Installer should up 1.5 hours early, with out a phone call or a word. He did his installation in 15 minuets without even taking to me. He said he needs few minutes when I ask to speak to him. Next thing I know, he is gone. I was like really... really? He did even give me a chance to remove an old vent pipe from the roof. When I check his work on replacing the roof vent... no water seal, no connection to the ventilation pipe...

When I called the office, the Dan guy hinges the phone on me twice without letting me finished my sentence... he goes “I will call you back”, and “click”... and he never did call back. Chuck the sales manager was rude and aggressive. He yelled at me and accused me for not explaining my request well. Even threading to remove the new vent and put old vent back... I asked him “how will that help me?” He made my fault that the installer show up 1.5 hours early and did a shady job. He wants to charge me additional $450 to come back out again. During the conversation, I have to ask him to claim down and lower his voice.

Please note, I was claim and nice when I speaking to them. I’m not an aggressive person in nature. And I don’t let minor challenges impacts my mood.

Tim, the shop manager was the only reasonable person. But, by the time I got to him, my issue was already resolved by the another contractor who is doing the range hood installation.

Overall, I cannot recommended Adam Roofing until the resolve some those personnel issues...

came out to my condo in schaumburg the nite of our strom .i had water leaking in on a sunday nite lotz of water .the owner himself wasthe only one to help me and in 30 minutes was on my roof clearing down spouts and sweeping water off to save my roof from maybe down .saved my condo from even more major damage .hire this company ,no one else would even try to come out to save my house but they did . i would hire them and there crew above any other roofers !!!!!!!!!!!!

Right behind investing in your children, your health and your future, the most important investment you can make is in your home. With that comes a substantial price tag to consider into the budget and make sure is spent wisely. Because of a couple bad experiences prior and a few views of the show "To Catch A Contractor", my guard is always up when inviting a salesman into my home to sell me on their services.

By referral from a friend who used Adams Roofing Pros to do their roof and was 110% pleased with them, I decided to give them a try. Their estimator was 5 minutes early, clean cut, professional, well spoken English and the patience of a saint while answering my 1000 questions. I know nothing about roofing. I am an easy target to sell me things I don't need and take full advantage of my lack of knowledge. Rob F. from Adams not only helped educate me on the process they would go through but also the different kinds of materials that I could choose from. At no time was there any pressure to sign on the dotted line and move forward. In fact, Rob mentioned he would email me over some information after our meeting to help me think through the options.

Follow Up is huge with me. Rob followed up with all the information we discussed and did it a day earlier than he committed to.

After digesting the information and getting quotes from 3 other companies in the area, I had Rob come out again so that I could compare quotes with him. After getting the quotes from the other companies, Rob showed me that Adams could also factor in all the options these other companies fluffed their quote with and still be competitive on price, but he helped me understand I didn't need those options and didn't need to spend the money. Rob sold me what I needed. Not what the others wanted me to buy.

We made the decision to move forward with Adams and the job was completed in time, on budget and with impeccable attention to detail. The team of people working for Adams were polite, clean and created zero disturbance with neighbors. In my past experience a few weeks after a roof is done, you will find nails in the yard and street and shingle trash in the bushes. Rob and I did a walk around after the job was finished and there was nothing left undone and there was zero trash in the bushes. Rob's follow-up was excellend. Rob called me 30 days after completion to ensure I was happy with the money I spent and if there were any other questions I had.

Excellent investment in my home.

THANKS ADAMS!

I could not have been more impressed with Adams Roofing team and work product.
My experience was nothing but positive -- they were very thorough and did a very professional job.

From our sales rep to the crew and the follow up, we were very happy with Adams Roofing! I love my new roof and would highly recommend them to anyone.

I recently used Adams roofing and they had terrific response time with outstanding customer service. They were very reasonable on prices and efficiency and i recommend them to be the first stop if you are seeking a new roof!

Extremely courteous and professional. We checked out some other companies and eventually we realized Adam's was a no brainer. They were upfront and honest, very hardworking and efficient. They were actually under budget which never happens and they finished two days ahead of schedule. What more could you ask for? Highly recommended!

I highly recommended using Adams for your roofing needs. The process was very easy and the team that helped us out was nothing but professional. They arrived on time each day and completed the project when they were supposed to. They were very informative and consultative when recommending some changes to our venting and roofing options to fix some things that weren't done properly before as well. The pricing was very competitive as well. Overall great experience.

Speaking from my own experience, I have never had any problems with Adams Roofing. I've had a couple smaller damage issues that were very promptly and professionally addressed. One of the top reasons I prefer Adams is they are one of only a handful of GAF Master Elite Certified roofers in the area. That means they have a proven reputation for providing quality roofing services throughout the community. Or as the GAF web site says: "only 3% of all roofing contractors have qualified as Master Elite® contractors!" (Look it up.) Contactors who received that level of certification should be top notch and GAF stands behind their workmanship! Also Stathi has always been a pleasure to work with and is as professional as they come. Highly recommended!

I had a great experience with Adams Roofing. They diagnosed my insulation problem and came up with a solution to fix it. They were very honest, knowledgeable, and competitively priced. Their crew was professional and cleaned up after themselves. I would definitely recommend Adams Roofing to anyone with a roofing / insulation issue.

Fantastic company! Stathie and Rob were involved throughout every step of the process and made the whole experience easy for me. It's always a pleasure to find a local company you can trust, they did a great job. I'd recommend them to anyone!

Great customer service---Transparent transaction along with competitive pricing---They are the difference between the company that knocks on your door or leaves a flyer. Everyday the site was as clean as before they started the project. Third generation and it shows. They deliver value and consistent communication through out the whole process. Even the owner, Stathie P, reached out to me to after the project to make sure that my experience was exceptional and the work was above standard. HIGHLY RECOMMEND

Adams Roofing installed our new roof and did a great job. Friendly hardworking staff that got the job done in a quick timespan. Best price we could find too. Would hire them again in a heartbeat!

I recently utilized Adams Roofing for the installation of some gutters on my home. I could go on and on using a number of hyperbolic adjectives to describe the experience, but I will simply cut to the chase. The two men that advised me and completed the job were personable, professional, and efficient. Within 15 minutes, I had new gutters that were laser cut to fit perfectly (with their own gutter cutting machine - quite cool), making for a more efficient and long lasting product (no leaks!). Gutters, roofs, and their upkeep are things that most homeowners take for granted and put into the category of 'out of sight, out of mind'... that is UNTIL disaster strikes... and WHEN that (impending) disaster does strike, give yourself a little piece of mind and call the professionals at Adam's Roofing.

Businesses are judged on a wide-ranging list of things but what it really comes down to is about how a company made you ‘feel’. When the professionals from Adams left I felt more knowledgeable about my home and their product because of how clearly they laid out the process and logistics of the installation. Which in turn made me feel great. Simple word, but says a lot. So it is as simple as that. No super adjectives necessary… Great craftsmanship, customer service, and experience.

This is the company that my condo association uses for roofing repairs. Today they changed the skylight and didn't take appropriate safety precautions. A metal bracket fell through the skylight and could have hurt my family. Had it hurt anyone in my family I would have to have filed a lawsuit against them. I severley reprimanded the supervisor of the worker and made safety suggestions. I am not familiar with OSHA rules, so I cannot definitely say whether or not they are OSHA compliant but in my opinion the contractor took an unwarranted safety gamble. This is why I am giving them such a poor safety rating. If I can, I will post pictures showing what happened.

I found this company on Google and wanted to give them some business as they are a local company. But the lady who took the phone was so condescending, that I would not consider giving them any business in this lifetime.

Sometimes you wonder why some small businesses struggle to survive. It is because of people like her who treat even their prospective customers like crap. They just lost out on a hefty check.

Summary: Very unresponsive company, with questionable repairs.

We purchased our home in March 2011 and they sold us a Home Warranty program with the house.

• May 27, 2011 - We noticed some leaks during the 1st heavy rain so we submitted a claim. They forwarded our claim to Adams Roofing Professionals.

• May 31, 2011 - It took 4 days for them to call and schedule time to look at the problem. It was Memorial Day weekend, so I gave them some leeway.

• June 6, 2011 - The guy that came out was very nice, checked out not only the problem area but the remainder of the roof listing out other small holes that should be addressed. This included pulling back some of the existing shingles, as well as the flat roof to repair damaged wood underneath. He took my $75 tradesman fee told me he had to go back to the office to write up an estimate. He explained that if the cost was above the deductible that the home warranty program would pay, my $75 would go towards it. I thought he was very professional, and in depth and hoped to hear back soon

• June 14, 2011 - I still had not heard back from Adams Roofing Professionals, so I called their office. The receptionist told me "So and so isn't in right now, but I will have them call you back by the end of the day". No one returned my call.

• June 17, 2011 - I called again and got the same story. "So and so is not in, I'll leave them a message and they will call you by the end of the day". Again, no phone call.

That same evening, I decided to send them an email through their site asking for a status update since no one would talk to me on the phone.

• June 21, 2011 - I received a call from them telling me the estimate for the roof and they were going to call up the warranty program to authorize the payment.

Later that day the warranty program called me for asking if I was OK with the estimate and charges, and if they should OK it. I said yes, go ahead.

After I hung up with the warranty program, I promptly called Adams back to schedule the repair to start. They sent someone out that day to have me sign the contract. The salesman told me "All of the work is on the outside of the house so you do not need to be home when they come since they don't need access inside the house."

• June 29, 2011 - They came to repair the roof.

That evening after work, I took my ladder out and went up on the roof to check the work. It was not even close to what I was told was going to happen.

The contract said they would take up 13' of my roof, replace all of the damaged wood beneath it, and put a new flat roof over the affected area. They removed about 8' of the roof and the wood underneath is still very soft as if it was never replaced. Plus, now the water puddles where they put up the new flat roof.

Not knowing it they 100% completed the job or not, i gave them the benefit of the doubt and waited to see if they would be coming back to do more work.

• July 7, 2011 - I received an invoice in the mail asking for payment.

• July 14, 2011 - I sent them an email asking them to have someone come out to the house and show me all of the work that was done before I paid their invoice.

• July 21, 2011 - 7 days later I received a 2nd notice invoice in the mail that says "We inspected the roofing work we completed on June 29, 2011. All work has been completed per our contract dated June 21, 2011"

No one had ever called me, set up an appointment to look over it with me as I asked for.

I will be paying the invoice in protest as I do not want a ding against my records, but given the choice in the future I will not be working with this company ever again.