Ace Roofing & Gutters of Toledo
- Woodville
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Ace Roofing & Gutters of Toledo”?
Customer reviews for ACE Roofing are predominantly positive, highlighting their excellent communication, prompt service, and professional workmanship. Many customers appreciated the company's responsiveness and willingness to address issues promptly, often completing projects efficiently in a single day. The majority of feedback emphasizes the personnel's professionalism and respectfulness during the job. However, a few negative experiences have been reported, particularly concerning communication issues and unprofessional behavior from certain staff members, which suggests that there may be room for improvement in customer service consistency.
What Users Like The Most
- They communicated via text message letting me know what day they would arrive.
- The team was friendly and respectful.
- Employees were very nice. Showed up at 8am and were done with everything cleaned up by 4pm.
- They did a fantastic job redoing my roof.
- Great work, employees were very nice.
What Users Like The Least
- When I asked for a time frame, no response.
- He was condescending, making both my wife and I feel subpar.
- I followed up two days later, he sent an e-mail stating our job was 'too small for' his '12 man crew.'
- Finally got to someone who said our issues weren’t an issue.
- Two weeks later after not hearing from him, I followed up for him to tell us next week.
Recommended Reviews
I used ACE roofing. New to Curtice, Ohio and was in need of emergency roof repairs. They came out told me what was wrong and what needed to done. Upfront, honest, and most of all they listened to me. They saw the repairs needed and explained what it would lead to if we didn’t act soon… I heard how ACE went around fixing other roofs that were done in ways to cut corners, it’s actually how they were referred to me. See the house we just bought claimed to have a new roof but it had an active leak!. When you buy a roof you have no idea how good or bad the job is until it is too late. This roof was recently done but some of the corners the other roofer cut was causing a leak that was starting to show and would lead to heavy damage. ACE went back redid their work and then went above and beyond. Please I know there is a lot out there maybe even cheaper, they were definitely not the highest, but if you want integrity and a company that will stand behind their work use them. I am now all set and kind of sad because I want to use them again ha! I know ACE roofing does more than roofs so I will not do anything without first speaking to them. So refreshing to find a company that actually understands customer service with compassion, not profit over you. Thank you so much! Bring on the rain!!!!!!!☔️ ️
Excellent service, prompt and efficient! Our daughter and son in law used Ace roofing and we’re very pleased so we decided to use them. Was so pleased with there work on our house last year. I had my mom’s roof done today and again extremely pleased with how efficient they were. Would highly recommend!
This company did a fantastic job redoing my roof. They were there bright, and early in the morning. The entire roof was done in one day. They did a great job cleaning up. I would definitely recommend this company to anyone looking for a roof.
137 locals recently requested a quote
- Woodville
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
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